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Remaining time not uptading

Problem

The remaining time is not correct. The time remaining field on an issue is not updated.

Solution

Although the Jira history shows that “Tempo Timesheet" changed the Remaining Time, Jira calculates its own, and according to them:

When you initially enter a value into the "Original Estimate" field, the "Time Remaining" is calculated based on that estimate. If you update the time spent by an hour, the remaining time is adjusted as the "Original Estimate" minus the time spent. However, we acknowledge that if you edit the time spent to a different value and subsequently modify or delete that worklog, the "Time Remaining" won't revert to "Original Estimate" minus time spent; instead, it will consider the previously entered time spent minus the current value. Please read how we calculate time remaining in our product documentation.

Our intention is to use the "Original Estimate" value once before any time is logged. After time is logged, the ‘Time Remaining' value is no longer connected to the "Original Estimate" value. This design decision takes into consideration the interactions between ‘Original Estimate' and logged time values and the 'Time Remaining' aligns with logged time to accurately represent the evolving progress of your work. Although JRACLOUD-77064 suggests a different approach, the current behaviour aligns with our intended design. We understand this isn’t the best approach but to review this decision it's best to have this suggestion captured as a feature request and not a bug. We will introduce a tooltip to help users understand how the time remaining value is calculated and how they can address this issue by updating the time renaming value. 

We believe the best way forward is to change this ticket to a feature request. We encourage you to provide your feedback and suggestions so we can be better informed and gather the information needed to action a change and prioritise it onto our roadmap.

For more info: https://jira.atlassian.com/browse/JRACLOUD-77064

That said, if the Original Estimate is changed, the ‘Time Remaining' value is no longer connected to it, and discrepancies will occur. To avoid further issues, do not change the “Original Estimate” once it has been set.