Question
What permissions are necessary for the Tempo apps to work properly?
Answer
In addition to managing the usual Tempo and Jira permissions, there are some system-managed user groups/roles that need to be in place. *These are essential for the plugin to work properly.*
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Verify whether the Atlassian Add-On Administrator group (atlassian-addons-admin) has the Browser Users and Groups permission under JIRA Global Permissions.
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The atlassian-addons-project-access space role is granted all permissions in the Permission Schemes across all of your Jira spaces.