Knowledge Base Articles

Necessary Tempo app permissions on Cloud

Question

What permissions are necessary for the Tempo apps to work properly?

Answer

In addition to managing the usual Tempo and Jira permissions, there are some system-managed user groups/roles that need to be in place. *These are essential for the plugin to work properly.* 

  1. Verify whether the Atlassian Add-On Administrator group (atlassian-addons-admin) has the Browser Users and Groups permission under JIRA Global Permissions. 

Browse users permission.jpg


  1. The atlassian-addons-project-access space role is granted all permissions in the Permission Schemes across all of your Jira spaces.

Browse projects permission.jpg