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Updating Power BI data from connector takes hours and resulting in crashes


Problem

When users refresh data in Power BI, the process takes a lot of time and sometimes fails.

Solution

📘 Depending on the data volume, export might take 3 hours; sometimes it may take even 7 hours. To optimize the process, consider the following steps:

  • Apply filters (Basic or JQL filters by project or date, Software filters, etc.) to reduce the exported information

  • Split your connector into several smaller ones and refresh the data separately (one by one)

Select filters.gif