Power BI Connector for ServiceNow

Duration Data Type and Blank Query Connection

The Blank Query Connection doesn’t support Duration data type. It cannot convert this data type to PBI types.

If you select the Blank Query Connection, to use ​ string and ​ decimal data types to prevent errors is significant.

When exporting fields that contain duration data type, please enable any of the two options below.

  • Enable the Duration in seconds option and the exported data will be displayed as 1451606537.

sn_duration_in_seconds_enabled_1.png
sn_duration_in_seconds_enabled_1_1.png
Duration as a decimal (seconds)
  • Enable the Use display value option and the exported data will be displayed as 16801 Days 2 Minutes.

sn_duration_in_string_enabled_2_1.png
sn_duration_in_string_enabled_2_2.png
Duration as a string