We currently support a wide range of Jira Data Center versions, which requires significant resources. To optimize our efforts, we’ve made a data-driven decision to limit support to versions 9.4.X and later.
Version 9.4.X is a Long-Term Support (LTS) release. Although its official support ended last year, it’s still actively used by many customers.
As a result, this change may affect users on older Jira versions. To use the latest versions of our apps, users will need to upgrade their Jira instance. Existing app versions will remain available and fully functional without requiring an upgrade.