Migration DC/Cloud
At the moment, Time Tracker doesn’t have an automated migration path and isn’t migrated through JCMA. Here’s a quick overview of how the process works:
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Data safety: All Time Tracking and Issues data are stored in your Jira database, so no data will be lost. For more details, you can refer to this KB: [How intrusive is Prime Timesheet plugin in JIRA?].
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Migration process: Since your data is stored within Jira, the migration is essentially as straightforward as migrating Jira Software itself. Atlassian should handle this part automatically.
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App reinstallation: The Time Tracker app/add-on will need to be installed in your Cloud environment, and any dashboard gadgets or email subscriptions will need to be reconfigured manually. You can find more information in this KB: [Cloud/Server Moving/Migration].
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Licensing: Please note that licenses for Prime plugins for Jira Cloud need to be purchased separately.