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Username field missing from REST results and exported reports (Cloud)


This only applies to Cloud version.


Question

Username field missing from REST API results and exported reports

Answer

Due to  Atlassian Privacy changes , Tempo has to adopt these changes with  Cloud API version 4 . Please refer to the official Tempo announcement  here  for more details.

Therefore, Jira username has now been replaced by Jira accountId and Tempo has to comply to the changes. You will have to run Jira REST API to get any user info. You can refer to  Jira API documentation  and you can contact Atlassian Support for more details.
https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-user-privacy-api-migration-guide/