Skip to main content
Skip table of contents

Structure Won't Start

Question

I try to install (enable) Structure, but it doesn't work. When I reload the Add-on Manager page, Structure is disabled. What is the problem?

Answer

Structure may fail to start due to the following reasons. To better understand what's going on, check the Jira logs (catalina.out or jira-application.log) and verify each of the following possible causes.

If none of the above help resolve the problem, please contact Tempo Support.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.