Problem
We created a new Sandbox instance from the Production environment, but the Tempo data was not copied. We need the Sandbox to have the same Tempo Timesheets data as Production.
Solution
Copying data from a Production environment to a Sandbox is considered a cloud-to-cloud migration. Atlassian's migration methods don't copy Marketplace app data, so Tempo data isn't included.
See What data is copied to sandboxes.
Tempo doesn't currently have a built-in way to copy data between instances, such as an in-app export/import option or a backend procedure to transfer configuration and data to a sandbox.
To move the data, you'll need to recreate it in the Sandbox manually using the APIs. These articles cover the process: