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Cannot add users to a team

Problem

I can’t add users to my team. I can create the team, but when we try to add users, there are no available options. The drop-down menu is empty.

Solution

In many user pickers in Tempo, to see users in the drop-down menu, you will need to start typing the user's name for them to appear.

If typing the name does not help, Tempo may be missing permission to view users.

  • Navigate to Jira Settings > System > Global Permissions and verify that the “atlassian-addons-admin” Jira Group has been added to the "Browse Users and Groups" Permission.

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