Knowledge Base Articles

Can't Login

Problem

I can’t log in to Tempo

Solution

Tempo doesn't have its own login. You will need to log in to Jira, then access Tempo.

When someone mentions they can’t log in to Tempo, the most common causes are:

  • Missing the Tempo Timesheets Access Global permission in Jira

  • Atlassian's *.atlassian-dev.net domain is being blocked.
    Either by the firewall, through DNS filtering, or endpoint security software. 

  • Your Tempo License has expired.