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Account report does not show any data

This article is for Tempo for Cloud and Data Center


Question

I've linked Spaces to Tempo Accounts, but the Account report does not display any data. What do I do?

Answer

Only linking an Account to a Space will not set the Account custom field on existing work items. It only means that any work item in this Space can be credited to a specific Account [available from the list of linked Accounts], and this is done by setting the desired Account in the Account Custom field in the work item View.

This article explains, step-by-step, how to link Accounts to work items.