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Cannot create a new Tempo account

Problem

The option to create a new account is not visible. The “Create Account” button is missing.

Screenshot 2026-01-19 at 1.06.21 PM.png


Solution

To create a new account, you need the Tempo Account Administrator global permission.

Your Jira Admin can grant access in the Jira global permissions.
(Jira Settings > System > Global Permissions)

Screenshot 2026-01-19 at 1.06.43 PM.png