Problem
Tempo Account is not working properly on the Jira issue.
Solution
Although the Tempo Account field and its options are provided by Tempo, its implementation within Jira (including the issue view and JQL search) is fully handled by Atlassian.
If you’re encountering unexpected behavior, or if the field isn’t behaving as expected in Jira work items or JQL queries, we recommend reaching out to Atlassian for further assistance.