Error "Something went wrong" when planning time.

Problem

When trying to create a plan, you receive a “Something went wrong” error message.

Solution

This is often due to the “Sync plan with Jira issue” option being selected.

1. Had you wanted to sync the plan to Jira?

   • You will need to verify that the sync fields you selected in the Planning Time settings are correctly set on the work item.
     Please see - https://help.tempo.io/planner/latest/sync-plans-with-jira-issues

2. You were trying to create a regular, non-synced plan for a user.

   • Unchecking the box should resolve the problem.