Selecting Tempo as Your Time Tracking Provider
To unlock the full potential of Tempo Timesheets, select Tempo as the time tracking provider on your Jira instance.
If you do not select Tempo Timesheets as your time tracking provider, some Timesheets functionality is restricted, such as:
You can’t view the Tempo panel in the Jira issue view.
You can’t log time with Timesheets using the Tempo panel.
You can’t view time logged in Timesheets in the Tempo panel.
Your Teams view is limited.
You can’t view team Approvals.
You can’t view the team Timesheet.
Select Tempo Timesheets as Your Time Tracking Provider
On the Jira main menu, select Jira settings and then select Issues.
Under Issue Features, select Time tracking.
From the Time tracking provider drop-down menu, select Tempo Timesheets.
To configure time tracking settings, click Edit global settings and make the necessary updates.
For more information, see Configuring time tracking in Atlassian's documentation.
Using Multiple Time Tracking Software at Once
We highly recommend that you only track time using Tempo Timesheets. Any time tracked outside of Timesheets might not be included in timesheets, reports, or estimates, making it difficult to understand your resources, bill effectively, or track costs and labor. Data discrepancies between Timesheets and your other time-tracking software also impact approvals, the scheduler, and approval period management.
If you want to log time using both Tempo Timesheets and Jira's time-tracking tool, we recommend using the Jira REST API and the Tempo REST API. If a worklog is created through Jira’s REST API, it will sync over to Tempo’s database overnight, and vice versa.