Customizing Issue Picker Results
The issue picker is a very useful tool in Tempo Timesheets and Tempo Capacity Planner that helps you find Jira work items for both logging and planning time. Work items are grouped into lists that are organized by type from predefined JQL searches. You can customize which lists are displayed and add your own custom JQL filters or Jira projects to this picker.
Choosing the Three Tabs
By default, the Recent, Assigned, and Favorite issue lists are available for quick access on the three tabs at the top of the issue picker, but you can customize which lists are displayed here to show the work items that are most relevant to you. You can display only three tabs in the issue picker at a time - all other lists are available from the menu to the right of the tabs.
Tempo remembers the changes that you make here so it's the same the next time you open up Tempo. And the changes are also used everywhere the issue picker is used. For example, if you configure the tabs from the Issues side panel, you'll see these changes in the Log Time form.
These are the issue lists available by default, but you can add your own custom Jira project or filter lists (see below):
Recent - work items that you have recently viewed. This is using a Jira work item history function.
Assigned - work items assigned to you by yourself or others. There is a limit of 200 work items that are shown in this list. It only filters those that are assigned to the Jira user who is logged in. To view assigned work items for others, you must create a JQL filter for the specified user and add it to the work item list.
Favorite - all work items that you have marked as favorites (starred) and want to access frequently - see below.
Internal Issues - up to 20 work items that are configured as Internal in your Tempo instance, such as for vacation and sickness.
Watched - work items you have marked in Jira as Watching.
Since Tempo uses the Jira issue picker in the side panel, you can't filter out Closed work items. As a workaround, you can write a JQL filter for work items that are Assigned and Open (or not Closed) status, then add that JQL filter to the issue picker (see Adding Jira projects and Jira (JQL) filters to the issue picker below). This will prevent you from logging or planning time on Resolved/Closed Jira work items.
For example:
assignee in (currentUser()) AND resolution = Unresolved
Select Which Issue Lists are Displayed on the Tabs
Open the Configure issue picker panel:
- In the Issues side panel, click :settings_dc: .
- In the Log Time or Plan Time form, click … , and then Configure issue picker.
Under ISSUE LISTS, drag the list item to a new position in the list. The top three lists are bold to show that they will be displayed on the three tabs in the issue picker.
If a Jira filter for which you have permissions is not showing in the Issue Lists, enter the name of the filter in Add Jira filter and then mark it as your favorite.
Click X in the top right to exit the Configure issue picker panel.
Check the Include Jira imported plans option to include imported Jira work items from Tempo Capacity Planner in the Issues list.
Favorite Issues
If you are working on many different work items at one time, it can be helpful to mark some of them as favorites, making them easier to access.
To mark a work item as a favorite, click its star so it's filled. It joins the other favorite issues in the Favorite list, but is still available in its original issue list.
To remove the work item from the Favorite list, click its star.
Add Jira Projects and Jira (JQL) Filters to the Issue Picker
You can add Jira projects and Jira filters as custom issue lists in the issue picker. For example, if you've created some JQL filters, you can add them here.
These custom lists can be added only from the Issues side panel in either My Work or the Resource Planning view in Tempo Capacity Planner. However, these filters will be available to use in the issue picker of the Log Time and Plan Time forms.
To add projects and filters to the Issue picker:
Go to My Work or Planning.
Open the Issues side panel on the right, click Settings.
In the Configure Issue picker panel, click in the Add Jira project field and select a Jira project, or click in the Add Jira filter field and select a JQL filter that you've already created.
The project/filter is displayed at the top of the issue list. If you don't want the project/filter to be tabbed in the issue picker, drag it down in the list to be lower than the top 3 lists.
To remove a project/filter from the issue picker, click the X for the relevant project/filter.
Click X at the top-right to exit Configure mode.
A filter returns only 50 Jira work items.
When a filter is deleted in Jira, it must also be deleted in the Issues side panel.
When a filter is renamed in Jira, you need to remove the filter from the issue picker and add it again with the new name.