Allowlisting IP Addresses for Jira
If you’re working through a self-managed solution with Jira, your Jira Administrator or IT team may have to allowlist Roadmunk’s IP address in your on-premises server settings in order to make connections with Roadmunk and properly pass your data back and forth. You may encounter the following error when attempting to connect Roadmunk to a Jira server which hasn't been allowlisted.
IP Address Configuration
Server Location | Site URL | Source IP Address |
|---|---|---|
North America (NA) | 52.22.14.175 | |
European Union (EU) | 18.202.148.159 | |
Asia-Pacific (APAC) | 52.63.104.20 |
If you are on a trial plan, on a private/single-tenant deployment, or are unsure which instance you are on, please contact our support team, as the addresses required may differ from the ones listed above.
Note: Any allowlisted Jira connection must be done over SSL/TLS with valid certificates through port 443 (or another HTTPS port).