Allowlisting IP Addresses for Jira
If you’re working through a self-managed solution with Jira, your Jira Administrator or IT team may have to allowlist the Strategic Roadmaps IP address in your on-premises server settings in order to make connections with Strategic Roadmaps and properly pass your data back and forth. You may encounter the following error when attempting to connect Strategic Roadmaps to a Jira server which hasn't been allowlisted.
IP Address Configuration
Server Location | Site URL | Source IP Address |
|---|---|---|
North America (NA) | 52.22.14.175 | |
European Union (EU) | 18.202.148.159 | |
Asia-Pacific (APAC) | 52.63.104.20 |
If you are on a trial plan, on a private/single-tenant deployment, or are unsure which instance you are on, please contact our support team, as the addresses required may differ from the ones listed above.
Note: Any allowlisted Jira connection must be done over SSL/TLS with valid certificates through port 443 (or another HTTPS port).