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JSM Assets

Assets for Jira Service Management allows you to create, manage, and assign attributes to your assets: from hardware and software to offices, licenses, etc. For example, you might add object types for your hardware: servers, computer, mobile phones. And for each object type, you could have multiple assets, such as each employee-issued computer. And for each of those assets, you can create attributes such as id, key, label, etc.

With Structure, you can utilize these assets and attributes within columns, formulas, and Group by Formula generators

Structure currently supports the following attributes: id, key, label, and type.

Key benefits to using Assets with Structure

  • Visualize assets in Structure columns.

  • Use assets and attributes within formulas. Using the syntax asset.attribute, you can return specific information about the asset.

    • employee > returns the employee name

    • employee.label > returns the employee's labels

  • Group by formulas that utilize assets and their attributes.

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