Knowledge Base Articles

Not sure how to interpret a confidence level or category on an insight

Problem

It's unclear what a confidence level or category label means for an insight on the Loop Intelligence (Insights) landing page.

Solution

Confidence level and category are metadata that Loop attaches to help you judge how much weight to give an insight, but their exact meaning isn't always obvious at a glance.

  1. Click the insight card to open its detail view — it explains how the conclusion was reached, which clarifies why that confidence level was assigned.

  2. Use the detail view's recommended next steps to decide whether to act now or keep monitoring: lower-confidence insights are generally worth watching, higher-confidence ones are more actionable.