Knowledge Base Articles

New Initiative or Feature isn't appearing where expected

Problem

After creating an Initiative or Feature, it doesn't show up nested correctly in the Portfolio table.

Solution

Loop-native items are created without a parent by default and need to be manually positioned or nested.

  • For Initiatives: After clicking Save & Close, drag the new item to its preferred position in the table.

  • For Features: Make sure you clicked the + button that appears when hovering over the Initiative row (not the top-level +Add Item button), so the Feature is created as a child of that Initiative.

Remember: Loop-native items display with no External Key in the Portfolio — this is expected and is how you can distinguish them from imported Jira items.