Knowledge Base Articles

How to migrate from one Jira Cloud instance to another Cloud instance

Question

We are planning to do a Cloud-to-Cloud migration from the source Jira Cloud site to the destination Cloud site, including app data. Could you please assist us in having the Power BI Connectors app data by sharing the migration path and best practices?

Answer

There is no specific tool for the automatic app migration from one Cloud instance to another. Overall, you need to install the connector in the destination Cloud site from scratch and reconfigure all the data sources, permissions, and tokens. Also, please take note that the URLs of the sources will be changed since every hash is unique:

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This means that after the migration, it will be necessary to reconnect to the relevant data sources with the appropriate credentials on the Power BI side and rebuild your dashboards accordingly.