Question
We know Power BI has its own limits for how often it can pull data. But how fast is your connector itself? If someone creates or updates a ticket in Jira, exactly how long does it take before Power BI can grab that new info?
Answer
The connector relies on the Jira REST API to export the data. To set scheduled refreshes, you can use the Power BI built-in functionality. The connector doesn’t collect or store any data from your Jira, it simply works as a bridge between Jira and Power BI.
It should be mentioned that there’s a cache mechanism implemented on the connector’s side to avoid the API rate limits. So it’s not possible to say exactly when the updated data will appear in Power BI. It depends on how you configured the scheduled refresh, and of course, if you try to refresh the data every 10 minutes, the new data may simply not appear that quickly.