Question
The Jira account of the person who owns one of our Power BI Connector data sources was deactivated without transferring ownership first, and now Power BI shows "Data Source Not Found." Is there a way to recover it and reassign ownership?
Answer
Yes — even though the export/refresh functionality breaks once the owner is deactivated, changing ownership itself is a separate action and is still possible.
Have a Jira admin open the Shared with me section under the Power BI Connector's Data Source list — the data source should still appear there despite the export error. From that view, select it and change the owner directly to the new, active user.
Once the ownership change is complete and the new owner reconnects with their Export Password, the export functionality should be restored as well.