Knowledge Base Articles

Description column can't be edited in Structure

This article is for Structure Cloud.

Problem

I cannot edit the Description field in the column of my structure. When I double-click on its value, nothing happens.

Solution

Make sure that the ‘Display HTML’ option is disabled in the column’s configuration - click on the column’s name, and click ‘Edit column’ to see it. When the option is enabled, Wiki markup and other elements that the description can contain are being displayed in the structure, which also prohibits the inline editing of the column.

Disabling the ‘Display HTML’ option should help. If it doesn’t, other checks should be made: