Capacity Planner (Cloud)

Atlassian Tickets for Reference

Last updated: July 10, 2026

Below is a list of Active Atlassian tickets opened to address and monitor various issues related to the Forge migration. Also included is a list of Closed (or otherwise inactive) tickets for issues that have been fixed or have been confirmed by Atlassian to remain as-is. This page will be updated as new information becomes available.

We encourage you to reference these tickets in your own Atlassian support tickets to help expedite a resolution.

Active Tickets

Ticket

Summary

Atlassian updates as of July 10, 2026

ECO-1606

Keyboard shortcuts and Command Palette entries may take 20-30 seconds to populate.

No concrete timeline provided.

ECO-1461

Forge custom fields are rendered incorrectly in Jira JSPA pages.

No concrete timeline provided.

ECO-244

When a site or organization admin logs in as another user, Forge apps don’t work as expected.

No concrete timeline provided.

JRACLOUD-96973

The Jira Time Tracking dialog opens instead of the Timesheets dialog when attempting to log work via shortcut on a Jira screen.

No concrete timeline provided.

FRGE-2169

Keyboard shortcuts are not loaded until the command palette is opened.

No concrete timeline provided.

JIRACLOUD-98454

Forge object type custom fields are incorrectly rendered when creating a linked issue using the legacy create modal.

No concrete timeline provided

Closed Tickets

Ticket

Summary

Ticket Resolution

FRGE-1126

Bulk-editing is not supported for custom fields.

Resolved by Atlassian on July 2nd. Bulk editing for custom fields is now fully supported.

ECO-1588

Tempo Account/Team fields can be hidden from some licensed Jira/Confluence users in Jira Service Management, if they belong to a jira-servicemanagement-customers-* group

Resolved by Atlassian on July 10.

ECO-1448

Forge Custom Fields don't set default values when creating a work item, and the Space has a default.

Fixed on May 22.

The default option will be set if no explicit option was provided during issue creation.

ECO-1441

Forge Custom Fields are broken on the transition screen. Tempo Team and Account fields render as plain text (instead of select) on classic Jira transition screens, with no validation.

This ticket is closed as “Won’t fix.” The new transition experience will be rolled out to everyone in 6+ months.