Problem
We have a user who cannot log time in their My Work calendar. They can only select Plan Time.
Solution
If the Log Time option is missing from My Work, it is likely because the period has been closed via the scheduler or period management, or because the user's timesheet has already been approved.
This is reflected in My Work, with the days appearing slightly darker.
To solve this
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Verify if the Timesheet has been approved. If yes, it will need to be rejected before the user can log time
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If the period was closed via Period Management (Tempo Settings > Period Management), you will need to temporarily reopen it.
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If the period was closed through the Scheduler, the user will need to be granted a Grace Period. Please see: https://help.tempo.io/timesheets-dc/latest/granting-a-grace-period-to-team-members-tempo-serv