Question
How can I track user adoption and activity for Capacity Planner? Specifically, I'd like to see:
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A list of users who are actively using the app.
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The total count of active users.
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The last access/usage date per user.
Answer
Currently, Tempo does not track individual user activity or last-accessed dates. As a result, there is no built-in report, export, or API endpoint that displays active usage at the individual user level.
Available Workaround:
While active usage isn't directly logged, you can check who is authorized to use the app:
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Navigate to your Jira Global Permissions settings.
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Review the list of users assigned the Tempo Planner Access permission.
Note: This list indicates who has permission to access the tool, but it does not differentiate between active and inactive users.
For a complete guide on managing user access, see our documentation at https://help.tempo.io/planner/latest/global-permissions