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Performance Options

The Performance Options tab gives administrators control over how all Custom Charts function.

Performance Option

Description

Options

Allow auto refresh on Custom Charts

Enable/disable the auto refresh feature on all Custom Charts gadgets/macros, even those already loaded on pages

Default: On

Auto refresh time interval

Set the global auto refresh interval for all Custom Charts gadgets/macros

Default: 10 Minutes

Maximum issues display on a chart

Limit the maximum number of issues that can be displayed on a Custom Charts report.

This reduces system loads by limiting the amount of data returned from Jira.

⭐ Best practice: Custom Charts have been tested with very large data sets and we have found that limiting individual searches to 100,000 issues provides the best performance results

Default: 20000

Limit the maximum number of issues that can be displayed in each issue link on a Custom Charts report.

This reduces system loads by limiting the amount of data returned from Jira.

⚠️ 250 is the highest amount Custom Charts supports.

Default: 250

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