In Custom Charts and Issue List, users can export reports to a .PNG, .PDF, and .CSV file. The feature is enabled by default, but can be disabled on an individual chart basis, or globally by a Jira or Confluence admin
Export
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Navigate to the Custom Charts or Issue List report you want to export
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Hover over the right corner until a set of 3 vertical dots appears. Click the set of 3 vertical dots
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In the dropdown menu, click Export PNG (generates PNG file); Export PDF (generates PDF file); or Export CSV (generates CSV file). Your file will either generate in a new tab, or, will download
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⚠️ Note: If your file does not generate, be sure you have pop-ups enabled for the site
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Disable Exports for Individual Charts
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In Custom Charts or Issue List, navigate to the Display Options tab
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Scroll to the very bottom of the section and find the Allow direct export to PNG, PDF & CSV toggle. Click the toggle so that it turns grey
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Click Save or Insert in the bottom right corner
Disable Exports Globally
Only Jira or Confluence Admins can modify this on a global level
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Navigate to the Custom Charts Admin settings (learn how to get there here)
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On the main page, at the very top, ensure you’re on the Allow direct export to PNG, PDF & CSV toggle
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Click the toggle so that it turns grey. This means the feature is disabled across the entire instance for all Custom Charts and Issue List gadgets/macros