Financial Manager (Cloud)

Atlassian Tickets for Reference

Below is a list of Atlassian tickets opened to address and monitor various issues related to the Forge migration. This page will be updated as new information becomes available.

We encourage you to reference these tickets in your own Atlassian support tickets to help expedite a resolution.

Ticket

Summary

Atlassian updates as of May 29, 2026

ECOHELP-122513

Tempo Team and Account fields can't be used as a hidden field with a default option.

A fix was implemented by Atlassian on April 30th. Note the following:

  • Works for existing field configurations from Connect. For example, when duplicating an existing definition, the preselected option is shown in the hidden field.

  • Does not work for newly created screens and new select fields.

FRGE-1126

Bulk-editing is not supported for custom fields.

Available mid-June.

ECO-1448

Forge Custom Fields don't set default values when creating a work item, and the Space has a default.

Fixed on May 22.

The default option will be set if no explicit option was provided during issue creation.

ECO-1441

Forge Custom Fields are broken on the transition screen. Tempo Team and Account fields render as plain text (instead of select) on classic Jira transition screens, with no validation.

This ticket is closed as “Won’t fix.” The new transition experience will be rolled out to everyone in 6+ months.

FRGE-1513

The Time entry panel no longer appears in the Jira issue sidebar after migrating to Forge.

Status: Not being considered

Atlassian recommends using this API to allow Jira admins to configure Issue Panels at scale.

ECO-1461

Forge custom fields are rendered incorrectly in Jira JSPA pages.

No concrete timeline provided.

ECO-244

When a site or organization admin logs in as another user, Forge apps don’t work as expected.

No concrete timeline provided.

JRACLOUD-96973

The Jira Time Tracking dialog opens instead of the Timesheets dialog when attempting to log work via shortcut on a Jira screen.

No concrete timeline provided.

FRGE-2169

Keyboard shortcuts are not loaded until the command palette is opened.

No concrete timeline provided.