Question
Is the app affected by rate limiting?
Is the application affected by the rate limit configured in the Jira application?
Answer
No. Jira DC's rate limiting does not apply to Power BI export requests.
Jira's rate limiting has two conditions — both must be met for a request to be throttled:
1. The request path must match /rest/* — only REST API endpoints are covered
2. The request must use API authentication (Basic Auth or Personal Access Token) — browser session requests are exempt
Our Power BI connector uses OData endpoints served under /plugins/servlet/*, not /rest/*. Because of this, these requests fall outside the scope of Jira's rate limiting entirely, regardless of the authentication method used.
In summary:
- Power BI exports — not rate limited (served under /plugins/servlet/*)
- Browser requests to our plugin UI — not rate limited (browser sessions are exempt)
- REST API calls with Basic Auth/PAT to /rest/* — rate limited (this applies to all REST endpoints in Jira, including third-party plugins)
Since Power BI connects exclusively through OData endpoints, Jira's rate limiting does not affect its operation.