Feedback Forms

Feedback and Idea Manager lets you easily create custom, web-based feedback forms. Feedback forms are associated with specific product areas, so you can:

• Create custom feedback forms based on a specific project, feature, etc.

• Create as many feedback forms as you need for a product area

• Customize each feedback form with specific feedback requests, fields, and more

Creating a Feedback Form

To create a new feedback form go to the Insights Hub module and select + Add Feedback Form.

Feedback Form Details

Enter details for the feedback form:

• Name - This will be displayed at the top of the published feedback form.

• URL - The URL is automatically created based on the form’s name, but you can edit it as necessary. The base URL cannot be changed.

• Product Areas - Assign the feedback form to product areas.

• Only people who have access to a selected product area will be able to see feedback for that product area. To adjust a product area’s permissions, see Product Areas.

Feedback Form Content

You can customize the feedback form to ensure you’re receiving the feedback you need:

• Add an image.

• Add a description. This is displayed below the feedback form's name and can provide additional context for your form recipients.

• Add additional fields. You can select from existing fields, or create custom fields just for this form.

• Disable/enable file uploads.

Once you’re finished, select Publish.

You cannot edit the Summary or Description fields. These fields are where the form recipient will enter their primary feedback.

Publishing a Feedback Form

Once you’ve finished creating your feedback form and clicked Publish, you can copy the form link and use it to solicit feedback.

Alternatively, you can select See Published Form and go directly to the published feedback page.