Knowledge Base Articles

"Maximum capacity reached" banner in Power BI Connector

Problem

There is a warning message in the Power BI Connector:

Maximum capacity reached! (100%) Power BI Connector is completely full. If any more team members are added, features will be restricted. Please contact your account administrator immediately.

Solution

  • Confirm the account's current http://monday.com user/seat count vs. the connector's licensed seat count (visible to the Admin).

  • The app continues working normally at 100% — this is just a warning, not a block. Remove/deactivate http://monday.com users if you want to bring the account back within the existing licensed seat count, but it's not required for the app to keep functioning.

  • Be aware that adding even one more team member will push the count over the limit and trigger feature restrictions.