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Enabling Automated Effort Tracking for your Team

Automated effort tracking is the mechanism used to receive work signals from Tempo teams or organizations.

If you create a Tempo Team, automated effort tracking must be rolled out per team. Individuals who are not team members can't participate in automated effort tracking.

If you didn’t create a Tempo Team, automated effort tracking is enabled for all Tempo users.

After you’ve enabled automated effort tracking, you can immediately activate it for specific teams. Managers can also activate it for their teams after it’s been enabled for the organization.

Time Tracking Modes

When you have enrolled in Capacity Insights’ early access program, you can choose different time tracking modes:

  • Off

  • Feedback mode

  • Fully automated mode

Off

By default, automated effort tracking is Off. Worklogs are created manually, but Tempo Automation is available. Tempo Automation creates activity cards for people, which can then be converted into worklogs in My Work.

Feedback Mode

You can choose Feedback mode to create worklogs automatically for your team members. They are sent reminder emails to confirm that the worklogs are accurate. As Capacity Insights learns more about your organization, fewer reminders are sent.

This can be enabled for specific teams. If a team is not included in Feedback mode, their work is not tracked. If Feedback mode is enabled for your organization, a team manager can enable automated effort tracking for their team.

Fully Automated Mode

Select Fully automated mode to track your teams' efforts through non-intrusive means based on their interactions with Jira and other, optional integrations. Depending on your teams, this mode might not provide high-fidelity information. See Best Practices for Capacity Insights for information on increasing the accuracy of worklogs.

This can be enabled for specific teams. If a team is not included in Fully automated mode, their work is not tracked. If Fully automated mode is enabled for your organization, a team manager can enable automated effort tracking for their team.

Before You Begin

  • You must be a Tempo Administrator.

  • If you have Tempo Teams, users who are part of Tempo Teams must be able to access Tempo Products.

Enable Capacity Insights for Your Organization

  1. In Jira, navigate to Apps, and then select Tempo.

  2. Navigate to Tempo Settings from the sidebar.

  3. Navigate to Effort Tracking Mode.

  4. Select an effort tracking mode.

    effort-tracking-mode.png
  5. Select all teams or choose specific teams to participate in Feedback Mode.

    ci-select-team.png
  6. Once you confirm your team selection, you might be prompted to set up internal issues.
    We recommend setting up internal issues from this prompt. Internal issues that are important to Capacity Insights are created automatically. See Creating and Configuring Internal Issuesto set up internal issues manually.

Members of the teams you’ve switched to Feedback mode or Fully automated mode don’t need to enter their own worklogs. They will receive periodic email reminders (approximately every three days in the beginning) to verify their worklogs.

Enable Capacity Insights for Your Team

After your Tempo administrator has set up automated effort tracking for your organization, you can enable it for your team. A Tempo administrator can also enable it for your team.

You can also change Effort tracking mode as a Team Manager for an individual team.

  1. Navigate to a specific team in Teams.

  2. Turn Automated Effort Tracking on.

    automated-effort-tracking.png

Once done, team members' worklogs are created automatically based on the work signals received from Jira and other integrations. They can be asked for feedback intermittently. This change is auto-saved.

 

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