Enabling Automated Effort Tracking for your Team

Automated effort tracking is the mechanism used to receive work signals from Tempo teams or organizations.

If you create a Tempo Team, automated effort tracking must be rolled out per team. Individuals who are not team members can't participate in automated effort tracking.

If you didn’t create a Tempo Team, automated effort tracking is enabled for all Tempo users.

After you’ve enabled automated effort tracking, you can immediately activate it for specific teams. Managers can also activate it for their teams after it’s been enabled for the organization.

Effort Tracking Modes

When you have enrolled in Capacity Insights’ early access program, you can choose different time tracking modes:

• Off

• On

Off

By default, automated effort tracking is Off. Worklogs are created manually, but Tempo Automation is available. Tempo Automation creates activity cards for people, which can then be converted into worklogs in My Work.

On

Select On to track your teams' efforts through non-intrusive means based on their interactions with Jira and other, optional integrations. Depending on your teams, this mode might not provide high-fidelity information. See Best Practices for Capacity Insights for information on increasing the accuracy of worklogs.

This can be enabled for specific teams. If a team is not included, their work is not tracked. If Automated Effort Tracking is enabled for your organization, a team manager can enable it for their team.

Feedback mode

When you turn Automated Effort Tracking On, you can choose Feedback mode. Team members are sent reminder emails to confirm that their worklogs are accurate. As Capacity Insights learns more about your organization, fewer reminders are sent.

Before You Begin

• You must be a Tempo Administrator.

• If you have Tempo Teams, users who are part of Tempo Teams must be able to access Tempo Products.

Enable Capacity Insights for Your Organization

1. In Jira, navigate to Apps, and then select Tempo.

2. Navigate to Tempo Settings from the sidebar.

3. Navigate to Effort Tracking Mode.

4. Select On.

   

5. Select all teams or choose specific teams to participate in Automated Effort Tracking, and then click Next. You can also create new teams.

   

6. If you’d like to increase the accuracy of the collected data, enable Feedback mode.

   

7. Once you confirm your choices, you might be prompted to set up internal issues.
   We recommend setting up internal issues using this prompt. Internal issues that are important to Capacity Insights are created automatically. See Creating and Configuring Internal Issuesto set up internal issues manually.

Members of the teams you’ve switched to Automated Effort Tracking don’t need to enter their own worklogs. If you have enabled Feedback mode, your teams will receive periodic email reminders (approximately every three days in the beginning) to verify their worklogs.

Enable Capacity Insights for Your Team

After your Tempo administrator has set up automated effort tracking for your organization, you can enable it for your team. A Tempo administrator can also enable it for your team.

You can also change Effort tracking mode as a Team Manager for an individual team.

1. Navigate to a specific team in Teams.

2. Turn Automated Effort Tracking on.

   

Once done, team members' worklogs are created automatically based on the work signals received from Jira and other integrations. They can be asked for feedback intermittently. This change is auto-saved.