[{"id":"ci_54af4d5b190080643334074c69372370a083277e1fd0bf6d63ae3b90b195fd90","title":"General","path":"/kb/latest/general","children":[{"id":"ci_1772a606a9444c2178c5b5df0ca8d31036b61c6ee0924b09f1f473de6726044b","title":"Self assistance outside of operation hours","path":"/kb/latest/self-assistance-outside-of-operation-hours","children":[{"id":"ci_e6a64484b2cca513e0dc1a6a93b89419ee349f979fc2e951355dc485bc263a68","title":"Cloud","path":"/kb/latest/cloud","children":[{"id":"ci_db1790a3a58056ebca7dfcec2975a65c9d62af7c3d2a1dc96819dc51a2e2011c","title":"Frequently Asked Questions - Tempo for Cloud","path":"/kb/latest/frequently-asked-questions-tempo-for-cloud","children":[]},{"id":"ci_155ea8fcc84c8282099ecf42967f68924c130b3f70d2d95e03d765c59baab199","title":"Troubleshooting - Tempo for Cloud","path":"/kb/latest/troubleshooting-tempo-for-cloud","children":[]}]},{"id":"ci_c84e96f3f9533a546faf3f862696e43e42846819d398cfb3c3a9d20820f8f646","title":"Data Center","path":"/kb/latest/data-center","children":[{"id":"ci_8281376a76ae5ad23591dcc76211ac307455a524b867d8ae210778b17f549381","title":"Troubleshooting - Tempo for Data Center","path":"/kb/latest/troubleshooting-tempo-for-data-center","children":[]},{"id":"ci_5cb68a97a787f782d92dd9fd5f5c96e2265c8c8af0154ad1fe58665ae51ff663","title":"Frequently Asked Questions - Tempo for Data Center","path":"/kb/latest/frequently-asked-questions-tempo-for-data-center","children":[]}]}]},{"id":"ci_b5721a3b33017d7310f193d46c7eeaba77562fe861fc3785cbfd1e07e40fe64c","title":"Tempo Apps FAQs","path":"/kb/latest/tempo-products-faqs","children":[{"id":"ci_7bc98713799fd635a15364328629de0fb41500cb489bdb540ddfb5a21a56fef2","title":"Tempo Reports FAQs","path":"/kb/latest/tempo-reports-faqs","children":[]},{"id":"ci_d559f7faa9f6598a8e76625d181f5ec4a96f1db9713f7d96163a9fdbcd62dfaa","title":"Tempo Timesheets - FAQs","path":"/kb/latest/tempo-timesheets-faqs","children":[]},{"id":"ci_dbe4a0e825731869f1e78d8a16566eefbcbf105781017a367e88bd28938b21c7","title":"Tempo Planner - FAQs","path":"/kb/latest/tempo-planner-faqs","children":[{"id":"ci_59f0e878f7e52ace0641cb6bf6b0433df784ae1cf78f252f97e5b895ca590a60","title":"Importing plans from a CSV file on Tempo Planner for Data Center","path":"/kb/latest/importing-plans-from-a-csv-file-on-tempo-planner-f","children":[]}]}]},{"id":"ci_a8ece19cf9813529d74ed605ebb3eb0b3fcb1fa2729b34fd860b86ff755f6617","title":"License, Billing and Price of Tempo Products","path":"/kb/latest/license-billing-and-price-of-tempo-products","children":[{"id":"ci_fb9cf2884b8554a2b84a0da6250a8c5c878786b45b34fa84923924b3b708ffed","title":"How do I extend my free trial on cloud?","path":"/kb/latest/how-do-i-extend-my-free-trial-on-cloud","children":[]},{"id":"ci_3cc65a6884b851af4045c170640df5e46da68d5e8a3279ff736ae6fe2ab1b576","title":"Can I purchase Tempo for a subset of my Jira users?","path":"/kb/latest/can-i-purchase-tempo-for-a-subset-of-my-jira-users","children":[]},{"id":"ci_f81ec8f150cc9293ffba9c30e37eb125ecdaec7faa6530977b7df4b31ce5b0c3","title":"How do I determine the license tier I need for Tempo","path":"/kb/latest/how-do-i-determine-the-license-tier-i-need-for-tem","children":[]},{"id":"ci_efb2a6bd3fe75ea08b8ae06cd5896b4811547ff0d64761a5cc6ba7e2401c3bd0","title":"Synchronise license dates","path":"/kb/latest/synchronise-license-dates","children":[]},{"id":"ci_463238b80b769b050ccf953088961d9cd32b37642b937fb75abcec61d81e0bd2","title":"Jira Service Management agents/users need a license to log time","path":"/kb/latest/jira-service-management-agents-users-need-a-licens","children":[]},{"id":"ci_75f0f9872c22a78ea7b0618da789ba2c92bb25f775d8cc15db9bab93cfa4a741","title":"Tempo Cloud License Expiry FAQ","path":"/kb/latest/tempo-cloud-license-expiry-faq","children":[]},{"id":"ci_39baacb7da120ae61efc677d28a9c38b5e6d36e6eb78cfd1032f1fbf33e8bff6","title":"How do I find my SEN and EN numbers for Tempo, Structure and Prime Timesheet?","path":"/kb/latest/how-do-i-find-my-sen-and-en-numbers-for-tempo-stru","children":[]},{"id":"ci_4366f5a0c6ba63acf7a18b61051647cf0352ce17c63a0f61efa62b1c5670609f","title":"How to apply a discount code for my license","path":"/kb/latest/how-to-apply-a-discount-code-for-my-license","children":[]},{"id":"ci_bad5e324c06348f312e0e258e1ab2d37ac60aad6dc98b20bd5207dbd25428358","title":"How to apply Jira & Tempo licenses on Server/Data Center","path":"/kb/latest/how-to-apply-jira-tempo-licenses-on-server-data-ce","children":[]},{"id":"ci_fbc2fcbbbaaca8dfe67fac36a92d1836775c98a8f47723858be65f84d28a7679","title":"Purchase of Tempo Apps","path":"/kb/latest/purchase-of-tempo-products","children":[]}]},{"id":"ci_5c854ba5d28a6c165729c2cf578859cc137b4b20c6b01b5ee5f3b0b96a6cd354","title":"Tempo Complementary Apps (3rd Party Integrations)","path":"/kb/latest/tempo-complementary-apps-3rd-party-integrations","children":[{"id":"ci_3a4f1482a4fce36ecd6d60e72068f6bf1d15ae84fc8d55bc47f292bf99eb6ab0","title":"Automation for Jira Cloud","path":"/kb/latest/automation-for-jira-cloud","children":[{"id":"ci_077d6fa7a41d68d1da82512f632118059a9c14f0377cc4cf97256ab67328e7b2","title":"Handling time buckets","path":"/kb/latest/handling-time-buckets","children":[]},{"id":"ci_ce4b2a90e71042c6c020ad9d11925e9980fc1197451519af5d2201a3380b1c91","title":"Log automated work on a Jira transition","path":"/kb/latest/log-automated-work-on-a-jira-transition","children":[]},{"id":"ci_f6670c831117f33f90dc3c3ce4116346e2495e56365ed8e250c1be31b33219ab","title":"Set a Tempo team on Jira work item assignment","path":"/kb/latest/set-a-tempo-team-on-jira-issue-assignment","children":[]},{"id":"ci_1d121f81ec9934668d9f1a2dca705ac79da8cb21a37edaaf2446fac4559bfd09","title":"Set an automated Tempo Account from Parent work item","path":"/kb/latest/set-an-automated-tempo-account-from-parent-issue","children":[]},{"id":"ci_941d479860aa3872a35d593717dfc576ac25f51b41ce3310c513521acb4e8254","title":"Add worklog description and time spent as comment to the work item","path":"/kb/latest/add-worklog-description-and-time-spent-as-comment-","children":[]},{"id":"ci_17029f62fea555d6c172de39ee62047098453e9a8cf53920b9ad1c20ebc9d3a2","title":"Set Tempo Team from Parent","path":"/kb/latest/set-tempo-team-from-parent","children":[]}]},{"id":"ci_749c5039d1fb3767264d1f43f31b1c0108db77dd7c88171430398a67e7557c93","title":"Automation for JIRA Data Center","path":"/kb/latest/automation-for-jira-data-center","children":[{"id":"ci_4bf930b91c53c3f0ca24ae02f6508bd89ff355bf8122fe3043897ca748d9dace","title":"Adding Work Items of specific type to Tempo Internal issues on creation","path":"/kb/latest/adding-issues-of-specific-type-to-tempo-internal-i","children":[]},{"id":"ci_2ab0aeb65f27d10e9c77217c046c53ed0d3ffd0c223dc47f4eac4108f6cd713c","title":"Set Tempo Account from Epic","path":"/kb/latest/set-tempo-account-from-epic","children":[]},{"id":"ci_41eb2a89f555497da7f9e4902bd4dd88ff334261a2b59ca4d20850ba773f70e6","title":"Set Tempo Team on Jira work item assignment","path":"/kb/latest/set-tempo-team-on-jira-issue-assignment","children":[]}]},{"id":"ci_7f9917e91aaaabf326497a940b44506160a99f424a899f145bcaa44811f5ab56","title":"ScriptRunner","path":"/kb/latest/scriptrunner","children":[{"id":"ci_d049f7d7a95c8e9c65d9154fe6dc3871344b7248a7c86745ba93e1dc123ce0e5","title":"ScriptRunner & Tempo","path":"/kb/latest/scriptrunner-tempo","children":[]},{"id":"ci_7c6ef233d5350d130e350752296d70a105f39f02e5a15e3ebc1617828bafe593","title":"Summing worklogs of an Account","path":"/kb/latest/summing-worklogs-of-an-account","children":[]},{"id":"ci_cbe35441a3616214184abd7ba4b4906889eb56516966f882bc73776bd34ff5c2","title":"Creating a worklog with work attributes using the REST API","path":"/kb/latest/creating-a-worklog-with-work-attributes-using-the-","children":[]},{"id":"ci_4818b2d4cc8c0038a64ae06d67c03aae5879db824d3ce1c25cfbf62563052f6e","title":"Filtering by a worklog attribute","path":"/kb/latest/filtering-by-a-worklog-attribute","children":[]},{"id":"ci_b555beb0a37effc1793668394ec6b08a53fa3135d6c51f8316a32c3a683f9000","title":"Event listeners","path":"/kb/latest/event-listeners","children":[{"id":"ci_18387319e660b0e5236df7ceedd5415b5befa4e65fe67a7298f57f21f1c1b341","title":"Tempo Planner event listener","path":"/kb/latest/tempo-planner-event-listener","children":[]},{"id":"ci_e3c956d69743ecfcc11710442921e75db8e8a2eb536894b7f7c86c327e276cd7","title":"Timesheet Approval Event listener","path":"/kb/latest/timesheet-approval-event-listener","children":[]}]},{"id":"ci_739cf55b27b8749a87bd5bc3953cfec8da3c55bce9143302e09c9125961caf09","title":"Tempo Team custom field","path":"/kb/latest/tempo-team-custom-field","children":[]},{"id":"ci_13bc515386f8a98db4ca346d9c910b601b215c92c58951cb1515c807ffc14c2d","title":"Dynamic work attribute based on the user selection","path":"/kb/latest/dynamic-work-attribute-based-on-the-user-selection","children":[]},{"id":"ci_3099c9292cad593e32863c823061947a4c9df62a3f91e3a4d8c767ac30c48435","title":"Searching for worklogs","path":"/kb/latest/searching-for-worklogs","children":[]},{"id":"ci_2c9f4d49ee56f6fd59aec1393f73821c0e54ed29731074affdb9ea676350077a","title":"Tempo Account information","path":"/kb/latest/tempo-account-information","children":[]}]},{"id":"ci_55ec5f6d455c7e14df069c47a575d47930732cc018def7af5946d64fb1aecf1f","title":"Tempo, EazyBI and Nested Reporting for Initiatives, Epics, Stories etc.","path":"/kb/latest/tempo-eazybi-and-nested-reporting-for-initiatives-","children":[]}]},{"id":"ci_77ed2192a10940aad6fad89e7081cce7242b2a67ebcece02c25b655e76dd30b0","title":"API's","path":"/kb/latest/api-s","children":[{"id":"ci_1a3f8e64613fac575a75cc6de30fc6196c19dc7feaf4164e9f058d3d845d3169","title":"Best Practices for Tempo Cloud REST API","path":"/kb/latest/best-practices-for-tempo-cloud-rest-api","children":[]},{"id":"ci_2a1bb8fe529c956dd1ec48bfe8f6bc7d04fe770490b12a7107c9994987a5cce7","title":"Where can I learn more about your APIs?","path":"/kb/latest/where-can-i-learn-more-about-your-apis","children":[]},{"id":"ci_d29cc355544b9f9efdd2757e17e19b9c7aa08ce07d3ebe3887dad0fd94beacfe","title":"Username field missing from REST results and exported reports (Cloud)","path":"/kb/latest/username-field-missing-from-rest-results-and-expor","children":[]},{"id":"ci_f951ceb029516cab286e8408fadee4c56ffb5179fabfe3f845db7dd6abf575e2","title":"\"Invalid grant\" error when using the Tempo Cloud REST API","path":"/kb/latest/invalid-grant-error-when-using-the-tempo-cloud-res","children":[]},{"id":"ci_c6f76759aad4cc7d461eee7453dc7879447550fc61b6c89aed3ee86bfd4a40b9","title":"Data Center API Error: \"Missing value for the required work attribute 'xxx' \"","path":"/kb/latest/data-center-api-error-missing-value-for-the-requir","children":[]},{"id":"ci_773652708d1ac2428f148f041b4a33ea3b7b416a9aa59975799eb2fc83727f1d","title":"Timesheet approval REST API on Cloud and Servlet API on Data Center","path":"/kb/latest/timesheet-approval-rest-api-on-cloud-and-servlet-a","children":[]},{"id":"ci_6093f1e748b2f66b2c8e10a21e5d483e50f2c28345b2337bec16d4cdda2a11c5","title":"Managing Worklog Limits for Reporting (Data Center)","path":"/kb/latest/managing-worklog-limits-for-reporting-data-center","children":[]},{"id":"ci_7945b280c742b7094bd2a76ce498cf51e5c26c54970c0bd7b75fbd572b3ff2b8","title":"Timesheet approval \"auto-approve\" script on Data Center","path":"/kb/latest/timesheet-approval-auto-approve-script-on-data-cen","children":[]},{"id":"ci_5fa3d232993f64c1c14cfc5fd3e894d51485d8c9cc517d7ba78beca8b36d62f9","title":"Username changed but it does not update in Timesheet and in REST API's (Data Center)","path":"/kb/latest/username-changed-but-it-does-not-update-in-timeshe","children":[]},{"id":"ci_b782a5df3bea5553c96439d87dc66a2df6f9e061dcac18a4f041e91cc35e3c88","title":"Creating Tempo Plans from a Jira Sprint on Data Center","path":"/kb/latest/creating-tempo-plans-from-a-jira-sprint-on-data-ce","children":[]},{"id":"ci_f4fffbf0631ff35fabdc3e6b1b3758eb9e7bf5bd247e809e973e562d60abc1de","title":"Generic Resource private API's on Data Center","path":"/kb/latest/generic-resource-private-api-s-on-data-center","children":[]},{"id":"ci_20db4b315d7793b4ced1c84a86754a19306094d5352db64b2ddf6477dba110d5","title":"Can I use the JIRA OAuth authentication for Tempo Data Center REST APIs","path":"/kb/latest/can-i-use-the-jira-oauth-authentication-for-tempo-","children":[]},{"id":"ci_604ed09db2972c07fff1967e2ddb2e45cbb53c76a7128bdd54eb7c1deac5a4f3","title":"Changes to our REST API (Cloud)","path":"/kb/latest/changes-to-our-rest-api-cloud","children":[]},{"id":"ci_c12a4c487fe5ff249c16360c6cd578f8690962bb1115bc01d5efbebf41b8fbcc","title":"Data Center API - Updating workload schemes using a spreadsheet and the command line with private endpoint","path":"/kb/latest/data-center-api-updating-workload-schemes-using-a-","children":[]},{"id":"ci_44be9811b29c45c28a053f40bb001846fe176c953283340cc86ee5a46a7798b2","title":"Creating worklogs for a period of time using the Tempo REST API - Data Center","path":"/kb/latest/creating-worklogs-for-a-period-of-time-using-the-t","children":[]},{"id":"ci_895e365ccb495df7b93ad0bf9af8180c57d5a7473818b7691e20d17c1adaf7e1","title":"Application is not connecting to api.tempo.io","path":"/kb/latest/application-is-not-connecting-to-api-tempo-io","children":[]},{"id":"ci_bc5b4029796e955b16e342d1c12b37cec0dca6c471f75339d38d725ae4395654","title":"Integrating Atlassian JIRA using Tempo Servlet API on Data Center","path":"/kb/latest/integrating-atlassian-jira-using-tempo-servlet-api","children":[]},{"id":"ci_1ea2912ddf89af19ea3d84ae3ff96dac2f9a7b32ca9790f8b64b98c37e59541e","title":"Creating Excel Reports Using High-Level Permissions API Export on Tempo for Data Center","path":"/kb/latest/creating-excel-reports-using-high-level-permission","children":[]}]},{"id":"ci_79f66a814c6c1909b30f4495b49016e9043db99e5c8cc66d336f1ecf833ff21a","title":"Jira related issues","path":"/kb/latest/jira-related-issues","children":[{"id":"ci_8f1b26a644dee33f0daafe3ef0041577b6fa8b2697214caae118255df0bf4a70","title":"Scrollbar not usable in Timesheets (due to Atlassian Announcement banner)","path":"/kb/latest/scrollbar-not-usable-in-timesheets-due-to-atlassia","children":[]},{"id":"ci_54838e970f213c6e699feb0ce9e68563a97d8d6668691b92a2caab00051b8aa0","title":"Bad performance noticed on issues with long history","path":"/kb/latest/bad-performance-noticed-on-issues-with-long-histor","children":[]}]},{"id":"ci_cc10e99d9c65911c8c5ec246e03ed2b37d4a3def26451211003eed3b7eccce7c","title":"My Work / Timesheets","path":"/kb/latest/my-work-timesheets","children":[{"id":"ci_a418e201d944a984fb291240d5e6dc397b1eeba5bcb5d38e07e11191b65ec42c","title":"Different ways to log time with Tempo and Jira","path":"/kb/latest/different-ways-to-log-time-with-tempo-and-jira","children":[]}]},{"id":"ci_e054b1c6fa045749921cb399ef3154aba5b7233bd6f54736cbb7200ed05b0b4d","title":"Post Migration Product Onboarding","path":"/kb/latest/post-migration-product-onboarding","children":[{"id":"ci_6895c35608c7d751ba52e6fae78d0555482acd983e9867e65940a19f3548538e","title":"Timesheets by Tempo on Cloud vs on Data Center","path":"/kb/latest/timesheets-by-tempo-on-cloud-vs-on-data-center","children":[{"id":"ci_200b494894100b64b474196dbffb06a21ebae745f0a5ff07f89fe823f312c9b1","title":"Timesheets UI Differences on Cloud vs Data Center","path":"/kb/latest/timesheets-ui-differences-on-cloud-vs-data-center","children":[]},{"id":"ci_125cf7e4d94c22841578ad8eced2815184e80a43c7b8b30fadf300c4d3f9d7e4","title":"Log Time Form on Cloud vs Data Center","path":"/kb/latest/log-time-form-on-cloud-vs-data-center","children":[]},{"id":"ci_42a25f025b4f7a0e70c2531894ddcb487c54e30c6485572b90709a8a10970e56","title":"Tempo Trackers on Cloud vs Data Center","path":"/kb/latest/tempo-trackers-on-cloud-vs-data-center","children":[]},{"id":"ci_29016d3f8e7720d9760ea8ce9ef20fad18b499f4f03160f9da70a12b9902221a","title":"Billable Hours on Cloud vs Data Center","path":"/kb/latest/billable-hours-on-cloud-vs-data-center","children":[]},{"id":"ci_049a3b11c3b8ca8a3da5970a1ac59f0841fac93534bc5d78a73b9b46eba07dbf","title":"Tempo Mobile App Login on Cloud vs Data Center","path":"/kb/latest/tempo-mobile-app-login-on-cloud-vs-data-center","children":[]},{"id":"ci_70290618a638a1249ed97413c8998adea6c1e05d893d8477699645b0bd9fa76e","title":"Timesheets Gadgets on Cloud vs Data Center","path":"/kb/latest/timesheets-gadgets-on-cloud-vs-data-center","children":[]},{"id":"ci_82dc87336c17759bc713f854b3b7efd1b844163d9cd5bbdc2b7a484e0b03ccab","title":"Tempo Worklogs on Cloud vs Data Center","path":"/kb/latest/tempo-worklogs-on-cloud-vs-data-center","children":[]},{"id":"ci_db54c8d2a9c4659fa56dab90eb68f9deb9758abea956cb6755fb53b5c9f0ddc2","title":"Jira Account ID on Cloud vs Data Center","path":"/kb/latest/jira-account-id-on-cloud-vs-data-center","children":[]}]},{"id":"ci_c77f7a29c24a0e4023d701e9b445cce3b52e149a60123c1576d3a1ab43ea64dc","title":"Capacity Planner by Tempo on Cloud vs on Data Center","path":"/kb/latest/capacity-planner-by-tempo-on-cloud-vs-on-data-cent","children":[]},{"id":"ci_c0ae4dc6996d11eba29368d59339fc39c4a28b647bcd935d6c0c90875ff5837c","title":"Tracking costs in Financial Manager by Tempo on Cloud vs Budgets by Tempo on Data Center","path":"/kb/latest/tracking-costs-in-financial-manager-by-tempo-on-cl","children":[]},{"id":"ci_b3aa82c9f3b120ba96b1d37fe2e1cec93de1961fdb6a0ca1ce7fb95c6e12fefe","title":"Tracking costs in Financial Manager by Tempo on Cloud vs Tempo Accounts in Timesheets on Data Center","path":"/kb/latest/tracking-costs-in-financial-manager-by-tempo-on--1","children":[]},{"id":"ci_e125ff653de73c09ad13b00175e4199d28c949a4b94ee5991854bd57ee23a48d","title":"Tempo Teams on Cloud vs on Data Center","path":"/kb/latest/tempo-teams-on-cloud-vs-on-data-center","children":[]},{"id":"ci_4087589eb95dd42d8361d322bb3ebafa5300d74770116238376900568e4e290f","title":"Tempo Accounts and work attributes on Cloud vs on Data Center","path":"/kb/latest/tempo-accounts-and-work-attributes-on-cloud-vs-on-","children":[]},{"id":"ci_4e4cdb28b09b0616b5170e84c0984b04b1882170737b1119305b2a00c0628fdb","title":"Internal issues on Cloud vs on Data Center","path":"/kb/latest/internal-issues-on-cloud-vs-on-data-center","children":[]},{"id":"ci_17c615631b5194a0c200ec8281cc75dc616cdff5711268d4699e847f27e6b428","title":"Timesheet periods and the Scheduler on Cloud vs on Data Center","path":"/kb/latest/timesheet-periods-and-the-scheduler-on-cloud-vs-on","children":[]}]},{"id":"ci_79b2a253842115081313fd42c737a9e79d355207947b0e637a55c882a9ebfe97","title":"Team managed (former Next-Gen) project on Cloud","path":"/kb/latest/team-managed-former-next-gen-project-on-cloud","children":[]},{"id":"ci_cf58b4f5b0fea53cb41561b6cad8516eee17f4cc8b0757a54d74a36500cdb65a","title":"Tempo Accounts Custom Field & Work Attributes","path":"/kb/latest/tempo-accounts-custom-field-work-attributes","children":[]},{"id":"ci_cadcc3f687720024e87bb353278c4edc7228114b79c8c91997208513a1dd98b0","title":"Migration related questions","path":"/kb/latest/migration-related-questions","children":[{"id":"ci_716b21324bf5d4fa6740fa223e3e5f472caacd34209a902262d0eab81dffc919","title":"Tempo is accelerating its move to Cloud","path":"/kb/latest/tempo-is-accelerating-its-move-to-cloud","children":[]},{"id":"ci_f20a0027501e6c6902348e7c367df7e4e1d86fcc98e5b1bb78b3af3969c8c8e1","title":"Migrate the Tempo Account Custom Field from Data Center to Cloud","path":"/kb/latest/migrate-the-tempo-account-custom-field-from-data-c","children":[]},{"id":"ci_25c757f1929886dce49e5e644d3551a869cdb368e9b9cefc1a067c7512745872","title":"Migrating Tempo data between Jira hosting environments","path":"/kb/latest/migrating-tempo-data-between-jira-hosting-environm","children":[]},{"id":"ci_2e1adea3cac22bfc6edab38ad4ec7661196638e418d1c8f4e06b4f0a2e635197","title":"Server to Cloud Migration - JCMA is stuck at a percentage","path":"/kb/latest/server-to-cloud-migration-jcma-is-stuck-at-a-perce","children":[]},{"id":"ci_78fb2167988f19df11aac27246d88dbce227e2dc4a46245e48f65909be141095","title":"Can I migrate between Tempo for Cloud and Tempo for Server/Data Center?","path":"/kb/latest/can-i-migrate-between-tempo-for-cloud-and-tempo-fo","children":[]},{"id":"ci_4a99ba211837d9700214eed4bb06473608337f50e9fc90a3c3ceb46bb60f6c7b","title":"Migration of Tempo teams between Jira instances","path":"/kb/latest/migration-of-tempo-teams-between-jira-instances","children":[]},{"id":"ci_77f930b3e8fc344dab0fd94233661e0da831c9f5873f07b3c4ce10c2ccbe4c48","title":"Cloud Migration FAQ","path":"/kb/latest/cloud-migration-faq","children":[]}]},{"id":"ci_b8b42324d7e743bda0993daf07352b150c2eebbd7aacc183dd321eb31f314688","title":"Difference between Timesheets & Prime Timesheet by Tempo","path":"/kb/latest/difference-between-timesheets-prime-timesheet-by-t","children":[]},{"id":"ci_371d008783241beabfea97609b74ced69f8f7e67b0cd373065543bed6c085551","title":"Tempo is aligning with Atlassian to comply with GDPR standards","path":"/kb/latest/tempo-is-aligning-with-atlassian-to-comply-with-gd","children":[]},{"id":"ci_ec91c125767841b8d1c652e7b671aecd26bde05081ef00288ccfa5df0d7c40fc","title":"How to reset My Tempo Support Portal password","path":"/kb/latest/how-to-reset-my-tempo-support-portal-password","children":[]},{"id":"ci_0444312ad52297da48ec3357047c15ae3d6b4d8268d787ec8336647d4243e586","title":"Security Bug Bounty Program","path":"/kb/latest/security-bug-bounty-program","children":[]},{"id":"ci_05e3c34755d1933e1c37a01957825a4da57f521213ed2807f797fcd11910da66","title":"About CVE-2021-44228 log4j vulnerability with Tempo","path":"/kb/latest/about-cve-2021-44228-log4j-vulnerability-with-temp","children":[]},{"id":"ci_8071b68308e0598dc19f7a1aadb878be76172870f38b80ff26d8cbe7f878da57","title":"SOX Compliance for Tempo Apps","path":"/kb/latest/sox-compliance-for-tempo-apps","children":[]},{"id":"ci_7a7663799eb22a4a964d5900e0cd28ef99641efd6661a4c4061d8b110aac009c","title":"Shared features in Tempo Apps","path":"/kb/latest/shared-features-in-tempo-apps","children":[]},{"id":"ci_cfbb30e9e63a5dd0a629b53d1fab8e03945c91447ac9957d539c932575f69195","title":"About Tempo Webinars","path":"/kb/latest/about-tempo-webinars","children":[]},{"id":"ci_da767cc53f77739be448d69836487a4773b5ea531f2611a968bf602c36ef5f82","title":"Tempo Cloud Whitelist","path":"/kb/latest/tempo-cloud-whitelist","children":[]},{"id":"ci_a2ccfff21f2a094ee78192cba7632b09e18ba3bb821ec74a14f4cbb92df6f0ed","title":"Understanding the Tempo Scheduler: Email Notifications","path":"/kb/latest/understanding-the-tempo-scheduler-email-notifications","children":[]}]},{"id":"ci_bb6f7e1f36da08444bcabab613c2bbea59c7c5b5640e5b4691db1d8e51daba3c","title":"Timesheets Cloud","path":"/kb/latest/timesheets-cloud","children":[{"id":"ci_4916628967a6a316e9e31c7afe1fe0bad9805fbb7d869bab7bc6d56c3869ee31","title":"How To - Timesheets Cloud","path":"/kb/latest/how-to-timesheets-cloud","children":[{"id":"ci_5cbe996e2e79a126075c63352cd8b940b54d556a7085de1f84d6827f9c3ba431","title":"Tempo inside the Work item sidebar","path":"/kb/latest/tempo-inside-the-issue-sidebar","children":[]},{"id":"ci_959b483c63aae7711ade3407e3dc65f69b078353b51097c289c63c0fb0614feb","title":"Commitment of team members","path":"/kb/latest/commitment-of-team-members","children":[]},{"id":"ci_f5f00ee3a6c642120b8b4fd4ea2814a83aa62f5f5507ee2943f5f9cbcc960163","title":"Changing Team Role for a User","path":"/kb/latest/changing-team-role-for-a-user","children":[]},{"id":"ci_f6767b0d8d74acca6857154a01c8a79a2dc62fc8b345fddfd59dc315b8f94e7e","title":"Link work items to teams","path":"/kb/latest/link-issues-to-teams","children":[]},{"id":"ci_fe2d5e20125290305e439b2bb4e4d4c9947df62f37092a8bd50f345c8ccd70bf","title":"Tempo Teams and Team Roles in the Tempo Reports","path":"/kb/latest/tempo-teams-and-team-roles-in-the-tempo-reports","children":[]},{"id":"ci_1eff2f12ef9e5e4bd8d80322e4a25dfa93cb7b991853b27d837d9a1bb2d2226c","title":"How can I install a different language on Tempo","path":"/kb/latest/how-can-i-install-a-different-language-on-tempo","children":[]},{"id":"ci_0f1ee08f49c3fe22dec56c1f00c13690ebb4265bd089a3769feb949ec89d7d75","title":"How can I see if my team members have plans from other teams?","path":"/kb/latest/how-can-i-see-if-my-team-members-have-plans-from-o","children":[]},{"id":"ci_012680d9a8139d48cfd76acf7b0c12e7304ccc8dbfe2dfbbf25b4375540fc1aa","title":"Faster Editing of Worklogs","path":"/kb/latest/faster-editing-of-worklogs","children":[]},{"id":"ci_7b1a9ba054e2039ee758feb20022330260638936087ecb205cbf0e0446af0c4b","title":"Data residency FAQ","path":"/kb/latest/data-residency-faq","children":[]},{"id":"ci_7f4f04b9cdc426814b2e02b696f0f9038634be166f8b186d6fe8c8d0fc22bf9e","title":"Tempo data storage on Cloud","path":"/kb/latest/tempo-data-storage-on-cloud","children":[]},{"id":"ci_9485ef5c2c7ae6e0381b265ba1e632bca56660ffb0e2127c2edec00c85b7d809","title":"Tempo side panel to filter out closed work items","path":"/kb/latest/tempo-side-panel-to-filter-out-closed-issues","children":[]},{"id":"ci_63d6da210315ccbb479078b8faef0013f0bff9e38b986ee9f4d7198eaceb0c0a","title":"Tempo uses hour and minute (units), not day","path":"/kb/latest/tempo-uses-hour-and-minute-units-not-day","children":[]},{"id":"ci_3ab15fa7eb3172b8e05b570715386712201029454534b2d4a9aef3f5223a5431","title":"Data Residency - Pin Tempo Data","path":"/kb/latest/data-residency-pin-tempo-data","children":[]},{"id":"ci_a4b333849c7252fd0c96ddcdacd0a4789c24f3bfe3d56baf9480b20a8cba51fd","title":"Google Calendar limitations with Safari browser.","path":"/kb/latest/google-calendar-limitations-with-safari-browser","children":[]},{"id":"ci_4cbc768ab9a0be503f3302331e3f4ff5dffb9dc9a9615cbef5ed3f4db503b3eb","title":"Data Retention and Data Dump","path":"/kb/latest/data-retention-and-data-dump","children":[]},{"id":"ci_6427714938cc20bd0538a6ffb8d9da36a28df05269051fa173a0095789523496","title":"Billable Accounts vs Billable Hours in Tempo Reports","path":"/kb/latest/billable-accounts-vs-billable-hours-in-tempo-repor","children":[]},{"id":"ci_41c6de36696e9bd6853fc9866fe90901a1b301214ff8e52962566848cca80475","title":"What happen if a user needs to change to a different workload scheme?","path":"/kb/latest/what-happen-if-a-user-needs-to-change-to-a-differe","children":[]},{"id":"ci_269dc001428002b471bb4ff6f9858e483b08ea3f10b09de9596e5b103c26cced","title":"Profile Pictures Not Displayed in Tempo","path":"/kb/latest/profile-pictures-not-displayed-in-tempo","children":[]},{"id":"ci_2c03a9bafa91dfc1cc6c496992d92bc802fef4e08bc976973b46369cf721c242","title":"Can I migrate from one Cloud instance to another Cloud instance?","path":"/kb/latest/can-i-migrate-from-one-cloud-instance-to-another-c","children":[]},{"id":"ci_0e99cb0c9d1248fc6b2eec44b99dd137d06b130a34175948bf8a92505bbe3da4","title":"Tempo supported languages","path":"/kb/latest/tempo-supported-languages","children":[]},{"id":"ci_d5a2a0b6d3002ac17da1b7294816b50c32d5b5072882181b1cdf9ff8e588cefd","title":"Show / Hide the Tempo Panel in the JIRA issue view - Cloud","path":"/kb/latest/show-hide-the-tempo-panel-in-the-jira-issue-view-c","children":[]},{"id":"ci_e86b61371e8b3ae63058f341f3816fbaebb44463b276e25c67a65c1ac830289d","title":"To include Jira Custom Fields in the export of Tempo reports","path":"/kb/latest/to-include-jira-custom-fields-in-the-export-of-tem","children":[]},{"id":"ci_8001ffc45e68576298d2f6d632302bbca44218821d0f200c6a470f66f5eddd7f","title":"When are worklogs that are imported with CSV to JIRA synced to Tempo","path":"/kb/latest/when-are-worklogs-that-are-imported-with-csv-to-ji","children":[]},{"id":"ci_e62827d81a1ac97e64c15efe72076517254b85851ce7efff8cfc2e36c01f5cd0","title":"Tempo JQL functions for Cloud","path":"/kb/latest/tempo-jql-functions-for-cloud","children":[]},{"id":"ci_4f4e1f5ccd1d967395c33215787b2f9db63138f561e1841a4998040e365305b5","title":"Creating HAR and Log files for support","path":"/kb/latest/creating-har-and-log-files-for-support","children":[]},{"id":"ci_f75d22c5391c3cbe52ae333bf2176f1afc55ebbaaf8b74ec40a4a9f4e2c8b45f","title":"Tempo Apps Compatibility with Atlassian Cloud Site URL Changes","path":"/kb/latest/tempo-apps-compatibility-with-atlassian-cloud-site","children":[]},{"id":"ci_0341bfe50b27d276ef0da776338fb8c88e65d3ee0e01592b48f5c5f1b62bc40f","title":"Data Residency Guidelines for Tempo","path":"/kb/latest/data-residency-guidelines-for-tempo","children":[]},{"id":"ci_60414e8dae580df349dd99b9c91ee5d0abd4976fb3a0053f47518dc369b7c441","title":"Pivoting Tempo Reports Using Excel","path":"/kb/latest/pivoting-tempo-reports-using-excel","children":[]},{"id":"ci_45dd92b98483e275362a50bfa0f777cd26fd32b69def7bd40ba8b113ac0ae4a9","title":"Tempo Activity Feed - Understanding and Management","path":"/kb/latest/tempo-activity-feed-understanding-and-management","children":[]},{"id":"ci_f5cb738657f306f07abcbeccaaa1aecec1b4b06ecef800d23ba88976bbd656bf","title":"Office 365 calendar integration connection fails","path":"/kb/latest/office-365-calendar-integration-connection-fails","children":[]},{"id":"ci_7055634422ce8a1d3429c48ba94e578500dc8ad53c6b83d803a2057457ff354a","title":"Is the system automatically updated with new versions?","path":"/kb/latest/is-the-system-automatically-updated-with-new-versi","children":[]},{"id":"ci_b920786f80b64798bfe8930982f93459fc3320a9995ed6778d3e6bc146066e48","title":"Calculate 'Work Attributes' custom field","path":"/kb/latest/calculate-work-attributes-custom-field","children":[]},{"id":"ci_31ba12ded2f29d0bf6084185e5246caf9439b46bf35464553731ab60bf61a0f6","title":"Link Accounts to Jira work items","path":"/kb/latest/link-accounts-to-jira-issues","children":[]},{"id":"ci_0ce588cbdb881a31915b33b81a7b2586de24b353b9534276a264b2d1d4925070","title":"Make the Tempo Account field required on Cloud","path":"/kb/latest/make-the-tempo-account-field-required-on-cloud","children":[]},{"id":"ci_32b01622c402c4ca2c31ecd5469a34f277329a7472ed1fb87ac1a8165dd61933","title":"How do I use Accounts as work attribute and link it to the worklogs?","path":"/kb/latest/how-do-i-use-accounts-as-work-attribute-and-link-i","children":[]},{"id":"ci_458fc47407d43cc2eb4c0e33e9ba3a0c4dafe290f7a89c97a3ae1bb81905aa75","title":"Tempo Accounts - how to connect worklogs to an Account","path":"/kb/latest/tempo-accounts-how-to-connect-worklogs-to-an-accou","children":[]},{"id":"ci_bae4755f40fdab9df1d63166bec9223f89874f3d9a9994c19c71c44af64e0c7a","title":"Is it possible to merge multiple Tempo Accounts into one?","path":"/kb/latest/is-it-possible-to-merge-multiple-tempo-accounts-in","children":[]},{"id":"ci_1b4b6b20db7ad512e358244ec8883240d472f3b3d6a4f0d6821904e873a5fca1","title":"Changing Account information impact on work items/worklogs","path":"/kb/latest/changing-account-information-impact-on-issues-work","children":[]},{"id":"ci_d08fdb88104e02a6d2bcfbe58f6a93f2d8d269bcfab6c1cf5b8a2779c242873d","title":"Account column in a Tempo report List view shows as a link and not a drop-down menu.","path":"/kb/latest/account-column-in-a-tempo-report-list-view-shows-a","children":[]},{"id":"ci_3b5bd89a0df88333a97b97c680624901c4c4bef6c6c57827efb2429990f6e690","title":"Export Account to CSV format shows incorrectly","path":"/kb/latest/export-account-to-csv-format-shows-incorrectly","children":[]},{"id":"ci_a52e21d3415b65a25e803755f1712cba7ced876447b5bb5d44cc6767cbdb62cb","title":"Gadgets not working on Confluence","path":"/kb/latest/gadgets-not-working-on-confluence","children":[]},{"id":"ci_3517d312deb0cd5d8585268065d4a2cf8d05fd14b7dd2db023e81d06d1052024","title":"Grouping by Epic for Team managed (former Next-Gen) Spaces","path":"/kb/latest/grouping-by-epic-for-team-managed-former-next-gen-","children":[]},{"id":"ci_1f4be39bc3daff7112adbef75c7fb9f59a17e72ee900323e413068adce3c56f5","title":"Jira Team managed (former Next-Gen) Spaces","path":"/kb/latest/jira-team-managed-former-next-gen-projects","children":[]},{"id":"ci_4312ffdcff7590a4065a4f7a8911aa8af3117e0db460d5b5b40b9ac46b84bc3f","title":"Adding Tempo Account and Tempo Team custom fields to Team-Managed (former Next-Gen) Spaces","path":"/kb/latest/adding-tempo-account-and-tempo-team-custom-fields-","children":[]},{"id":"ci_07cd99db32d2c9ca822c73fae0eda8a78a233e31d15fc87ec326ddc20b6c7ce4","title":"Permissions needed to see other users' worklogs in Team managed (former Next-Gen) Spaces","path":"/kb/latest/permissions-needed-to-see-other-users-worklogs-in-","children":[]},{"id":"ci_cb2906bca8e159591005414745169b207d3419c7d57b526e182f3fa90242d9bd","title":"What happens to inactive / deleted users' timesheet data?","path":"/kb/latest/what-happens-to-inactive-deleted-users-timesheet-d","children":[]},{"id":"ci_993b25e9b2caa2bc7734f39ba822acc130b4144e290458f3ef723bccdbdf1b30","title":"Timesheet approvals for inactive users","path":"/kb/latest/timesheet-approvals-for-inactive-users","children":[]},{"id":"ci_a10f14f98d332666485b086d1d248e597e1503ff2439ca4e0b5ce15990fd42a4","title":"How Tempo handles Jira user changes","path":"/kb/latest/how-tempo-handles-jira-user-changes","children":[]},{"id":"ci_0d6a08dd83852a7e210f233edc650fed59f1e95ef505e520143377e27361a65c","title":"Why do I see inactive users in my report?","path":"/kb/latest/why-do-i-see-inactive-users-in-my-report","children":[]},{"id":"ci_50eeea20887c5e419284c7713f40670da58795250e6877a53754172cd86a6bd9","title":"How to manage Team members  that are inactive in JIRA","path":"/kb/latest/how-to-manage-team-members-that-are-inactive-in-ji","children":[]},{"id":"ci_222a851dcc16cc3d0e15fc0c2338a0f8115fdd8fe5bb7aae63c9e5088d9c3ed2","title":"Closing Timesheets for editing","path":"/kb/latest/closing-timesheets-for-editing","children":[]},{"id":"ci_8bf25944c2544149323bc146178a20471e7fd5bff0730cec449c9e0233d400c2","title":"Scheduler vs Period Management","path":"/kb/latest/scheduler-vs-period-management","children":[]},{"id":"ci_fc3184a5f0a25c425c0284f85a0301e55356ec0ca904dbc97e2939a9591e45b4","title":"How can a user edit billable hours?","path":"/kb/latest/how-can-a-user-edit-billable-hours","children":[]},{"id":"ci_9e28b1402fb632f1a60f78b6b7f4ea26633b0cefb725b1fafeb95816f1d28743","title":"How not to receive email notifications from Scheduler","path":"/kb/latest/how-not-to-receive-email-notifications-from-schedu","children":[]},{"id":"ci_c6fcc34c50650f9d59c9b82956e94fee261b8e3611a3233a8cdadb5f165036ed","title":"Weekly or Monthly Salary","path":"/kb/latest/weekly-or-monthly-salary","children":[]},{"id":"ci_4679089cb55528e2bdb4c8b2448606f53f7c221ba219b3e88d6808f0682fba76","title":"Cannot see other users' worklogs on Cloud","path":"/kb/latest/cannot-see-other-users-worklogs-on-cloud","children":[]},{"id":"ci_7649245bed9284e0a4d2678742038cd50f1cdc3bc327ff18d752b13a6ca493cc","title":"Continuous logging work with a single check mark to \"Log another\"","path":"/kb/latest/continuous-logging-work-with-a-single-check-mark-t","children":[]},{"id":"ci_d8a78b53acc16798858e3ec063ca08a9897e6b109c26a814d00f8b73c46a1934","title":"I have a free JIRA plan, how can I see worklogs for others?","path":"/kb/latest/i-have-a-free-jira-plan-how-can-i-see-worklogs-for","children":[]},{"id":"ci_465f36c9274ae4f6811e3979b81e80c834893039af8ca1883559e8bf252fc6b0","title":"How can I see which user has not logged any hours (0h) within a selected period","path":"/kb/latest/how-can-i-see-which-user-has-not-logged-any-hours-","children":[]},{"id":"ci_99426f49af4765d2ad6fe07f0ab59002b366c5f9937efba0866ed4b8c0e4bc48","title":"A user is seeing worklogs in Timesheets that he should not see. What permissions do we need to change?","path":"/kb/latest/a-user-is-seeing-worklogs-in-timesheets-that-he-sh","children":[]},{"id":"ci_cfe6587258e36728d7cbba5ff7c9161186e537c3d6cac672145d79c5da3f9d82","title":"Is there any way to track the movement of a worklog id?","path":"/kb/latest/is-there-any-way-to-track-the-movement-of-a-worklo","children":[]},{"id":"ci_03cb597428133a82b766605d126b2500f1a90b96bc4e60e70efa0afff2c503da","title":"Create a worklog using keyboard shortcuts","path":"/kb/latest/create-a-worklog-using-keyboard-shortcuts","children":[]},{"id":"ci_5b9b19c8f4847b98f79115b38246a2e9182e5820ffef42c852b342e335125c35","title":"Tempo and Jira worklog sync on Cloud","path":"/kb/latest/tempo-and-jira-worklog-sync-on-cloud","children":[]},{"id":"ci_f466ee792e7bc1a81eda1642c22ec737b7ecb0c483dbe4954c2f3e40a5e81455","title":"Can I approve my own timesheet?","path":"/kb/latest/can-i-approve-my-own-timesheet","children":[]},{"id":"ci_9bced01570d3d72ffcdb128401029481dfcb468913e6f18e3977db22768592e9","title":"Disable the Timesheet approval process","path":"/kb/latest/disable-the-timesheet-approval-process","children":[]},{"id":"ci_81189cb0ec127f13a8c76638016a5d185b8a249a522c11c5ec145ce45324f219","title":"How to change the Reviewer in Tempo Timesheets","path":"/kb/latest/how-to-change-the-reviewer-in-tempo-timesheets","children":[]},{"id":"ci_5b8f53a7ce67e0688ba09a9226e754c92622b35dd439ebf1b05303658f9db7e4","title":"How can I access a timesheet submitted to a different approver?","path":"/kb/latest/how-can-i-access-a-timesheet-submitted-to-a-differ","children":[]},{"id":"ci_f11611fb812b336c1e034fdc4f5e8e291f7973f717e0665c727d002d0341ff83","title":"Prevent logging time on completed/on-hold Spaces","path":"/kb/latest/prevent-logging-time-on-completed-on-hold-projects","children":[]},{"id":"ci_6dccd3606742beeb13527e4e46bb3b34f17f03856efb0fdb18774446958a3b3a","title":"Activity and History tabs in Jira Issue view","path":"/kb/latest/activity-and-history-tabs-in-jira-issue-view","children":[]},{"id":"ci_a321f6f111ea527a9ba159037001f5f55962286bd71e38ed663a3462304395b9","title":"Import worklogs using the native JIRA csv import - JIRA Cloud","path":"/kb/latest/import-worklogs-using-the-native-jira-csv-import-j","children":[]},{"id":"ci_25eae29773ac8e534ad35be04b958ee9800e2572809b60cbe589656217c860c7","title":"Issue Activity tabs and information displayed in them","path":"/kb/latest/issue-activity-tabs-and-information-displayed-in-t","children":[]},{"id":"ci_8ea552d076efa1b1e14936610e459ae8c1e44f09efea7e3e88bdfe3d0fe6a8d4","title":"Tempo limitation due to the Free Jira Cloud Plan","path":"/kb/latest/tempo-limitation-due-to-the-free-jira-cloud-plan","children":[]},{"id":"ci_9b246bceaee4b859d3a36e2b7a3bcdd10682bc68ed30a7be70e72d94fc959e89","title":"Archiving in Jira Data Center and Cloud Premium/Enterprise and how it affects Tempo Reports (Timesheets, Planner)","path":"/kb/latest/archiving-in-jira-data-center-and-cloud-premium-en","children":[]},{"id":"ci_54e7bf6872206fb431dad519673a4946e40ba55a05b00ce754742b3d5ba0f06b","title":"Necessary Tempo app permissions on Cloud","path":"/kb/latest/necessary-tempo-app-permissions-on-cloud","children":[]},{"id":"ci_08395c2b3efcf944ff7e5299d024d98a8f7daeb87f58d2e1f1fe4036f1995e52","title":"Setting Work Item Security Scheme on the Work item","path":"/kb/latest/setting-issue-security-scheme-on-the-issue","children":[]},{"id":"ci_3ccb5859e4ffc609130773ca23ead0355f6ff3063bc8ba1ff648caf05bd5c565","title":"Cloud-to-Cloud Migrations Tempo Products - Timesheets","path":"/kb/latest/cloud-to-cloud-migrations-tempo-products-timesheets","children":[]},{"id":"ci_bd8c6e9cd8e8951589821fb7350807490168c7961a87f75a67353034df0b9f41","title":"Tempo Account and Team custom fields limitation in Jira","path":"/kb/latest/tempo-account-and-team-custom-fields-limitation-in","children":[]},{"id":"ci_519095c70d7f5b5d296f2e26a496c19b06506bdbb8c6d1be98db7105a604009b","title":"Prevent logging time on closed issues","path":"/kb/latest/prevent-logging-time-on-closed-issues","children":[]},{"id":"ci_e8a5a4fac134c23ed3a60b1be90972130aec136a5041b8cfec2ddb2abf0ab464","title":"Jira Project Roles","path":"/kb/latest/jira-project-roles","children":[]},{"id":"ci_e3cf750757005445d9678374990d27a9b001d51f3be49ccc59aaa078fdb8e488","title":"Understanding the Time Tracking Panel","path":"/kb/latest/understanding-the-time-tracking-panel","children":[]},{"id":"ci_2ff5e4c5e549e9467c09ffcb32a5ad4a814435607a13b95f9f73faa8bdd0693f","title":"Full organizational access in Tempo Timesheets","path":"/kb/latest/full-organizational-access-in-tempo-timesheets","children":[]},{"id":"ci_db92dffd7346168d9597fbfef2e2d85c088509d884f7a7d303cdca3242c89fd2","title":"What happens if I change the Atlassian URL","path":"/kb/latest/what-happens-if-i-change-the-atlassian-url","children":[]},{"id":"ci_401d74ae6d179360c3dd4b47cfa7a6fbd5232fe1260b1bbc3afd5fe19b566946","title":"Why do we see Timesheets as the worklog author?","path":"/kb/latest/why-do-we-see-timesheets-as-the-worklog-author","children":[]},{"id":"ci_7d647bc341827df5a8ed92f48700c94cdb2c6e5f7cad26c0b55f2c11235f9210","title":"Changing the workload scheme","path":"/kb/latest/changing-the-workload-scheme","children":[]},{"id":"ci_5534d04e194bf89568f02f1363453a3f363f0d0332a849c860f90a5a60a28f00","title":"API access","path":"/kb/latest/api-access","children":[]},{"id":"ci_2961c4450c2e4323c7fcaa87f0dcf1f7d6d7b1d71a319f3533c687c592dbcd07","title":"New prompt when accessing external links","path":"/kb/latest/new-prompt-when-accessing-external-links","children":[]},{"id":"ci_54d595786786c47f420a393e6c8df1739699cb556b231109c20e3f849853bcac","title":"Setting an entire project as non-billable","path":"/kb/latest/setting-an-entire-project-as-non-billable","children":[]},{"id":"ci_02f363c4fb59aa0b1fa000dec5841f142f0a2b8a1cff68d96f36e5a3b69715d5","title":"Bulk add internal issues","path":"/kb/latest/bulk-add-internal-issues","children":[]},{"id":"ci_edfe3b0acb61505f488601f55c6a6f41f8a1af9e167e9107b392e6537f57386e","title":"Changes to Keyboard Shortcuts","path":"/kb/latest/changes-to-keyboard-shortcuts","children":[]},{"id":"ci_db640aad68e65a2df17a330f69d50090b29d42b743422ca184b375e0b36529f8","title":"What to do with the data dump?","path":"/kb/latest/what-to-do-with-the-data-dump","children":[]}]},{"id":"ci_8507687fffade2fd9ba0bffb705921008b7d44c5b2e2230e38d52b37fdb1c578","title":"Troubleshooting - Timesheets Cloud","path":"/kb/latest/troubleshooting-timesheets-cloud","children":[{"id":"ci_d6f0aaa648805585b58d0e1e880db782b4027be77a1e80ff35751e3cc6f992b6","title":"API requests error or limitations","path":"/kb/latest/api-requests-error-or-limitations","children":[]},{"id":"ci_64ec9bc0ffa068864625c3f91d140156e986749f07cfb5222e7ae120028777e2","title":"3rd party contractors unable to login Tempo","path":"/kb/latest/3rd-party-contractors-unable-to-login-tempo","children":[]},{"id":"ci_b321c9149f93622c1a76450c41323fb9395476822472071d99aa2909c0e29f8a","title":"Some Tempo content does not show when Kaspersky is being used (in some cases \"invalid date\" is seen in date picker so that users are not able to log work / log time)","path":"/kb/latest/some-tempo-content-does-not-show-when-kaspersky-is","children":[]},{"id":"ci_e85a9d69ae708f8e2798cb84557ad0ffbde06357cbaa61a0391207f2247d8bb6","title":"Worklog of users not visible","path":"/kb/latest/worklog-of-users-not-visible","children":[]},{"id":"ci_00bf80b9b48abac9affb83d861ef54461598f9c3c01f0b989e6f94d282e14902","title":"Epic Link field is missing in RawData exports on Cloud","path":"/kb/latest/epic-link-field-is-missing-in-rawdata-exports-on-c","children":[]},{"id":"ci_592b829cff6390872168f12e70fd359173cf28c2975a0ece96fd3754df8ec4bc","title":"Japanese, Chinese, or Korean content is not displayed properly in the Logged time report export","path":"/kb/latest/when-using-logged-time-report-export-to-csv-japane","children":[]},{"id":"ci_9e2d2e60fc52f61e547047a5894eae7446814e145463aac2e67dd91791677346","title":"Why can't I delete a workload scheme?","path":"/kb/latest/why-can-t-i-delete-a-workload-scheme","children":[]},{"id":"ci_d6ec36fe067ccae89368915127e1940319fe2d85d10a1f3d431d62035e25051b","title":"Unable to download Tempo Timesheet Report","path":"/kb/latest/unable-to-download-tempo-timesheet-report","children":[]},{"id":"ci_a44e9455a37a6c1479d9b3127bde6e6fb76efd29111f3ebb228407e4897fe389","title":"Why can't I see any results in a report when filtered by issue?","path":"/kb/latest/why-can-t-i-see-any-results-in-a-report-when-filte","children":[]},{"id":"ci_ed96b413ab33ee7314ea4a00df79e63f55ab887a9205512024a4ee937d47cc01","title":"I am unable to see project report not created by me","path":"/kb/latest/i-am-unable-to-see-project-report-not-created-by-m","children":[]},{"id":"ci_ef0ea972444ffadfd33afc6d717445bcf8be2f3d5cd39fd8b071f9408eb91045","title":"Worklogs don't appear related to Epic if logged on subtasks","path":"/kb/latest/worklogs-don-t-appear-related-to-epic-if-logged-on","children":[]},{"id":"ci_b5ff56b6e6047799eea7c5b6aeb46576041c5044cf18b197db33d3d2db1695db","title":"Username does not appear in the export anymore, why is that?","path":"/kb/latest/username-does-not-appear-in-the-export-anymore-why","children":[]},{"id":"ci_b3a729c115812068abd96543d5717114bee3f6ee6c800f13e2282d7b05b868a4","title":"Tempo Timesheets Not Loading After Reactivation","path":"/kb/latest/tempo-timesheets-not-loading-after-reactivation","children":[]},{"id":"ci_c572b56d6b440af58d30faf3dc331c342730eb069be92b454c4db6f74b73b6f4","title":"Unable to install Tempo products in Cloud with an error saying: \"Unfortunately, we're facing a technical issue with the partner.\"","path":"/kb/latest/unable-to-install-tempo-products-in-cloud-with-an-","children":[]},{"id":"ci_ed231f7c9f3907fa256988f496115f63d77273e6d08967bf59463dbbbf3fbe55","title":"Account report does not show any data","path":"/kb/latest/account-report-does-not-show-any-data","children":[]},{"id":"ci_417f253f44582a31da4ce765d325156404b482fee2ceaafc757ab16fa236799b","title":"Selecting an Account in work item view is slow","path":"/kb/latest/selecting-an-account-in-issue-view-is-slow","children":[]},{"id":"ci_c113bae9ea5814e6cc8dc9ffac9f10ac293ace7e4a947f7aa2dc95d31ed9783c","title":"Chrome loading MyWork error: net::ERR_CERT_COMMON_NAME_INVALID","path":"/kb/latest/chrome-loading-mywork-error-net-err_cert_common_na","children":[]},{"id":"ci_abb4b4a230d5ae3379f9d663412a6e892506164af8aa5c1ac2afca57f81b89f1","title":"User is unable to load My Work page","path":"/kb/latest/user-is-unable-to-load-my-work-page","children":[]},{"id":"ci_51f7a0178d988e92b7260a9d60573c02779f4add6e5f2a9a7e6027260b45add4","title":"Logged time on sub-tasks not always properly rolling up to parent Epic","path":"/kb/latest/logged-time-on-sub-tasks-not-always-properly-rolli","children":[]},{"id":"ci_190c5174b12516774432ec1ec84db09830c017bed4e069c1e1e0b3558c264192","title":"Error message: \"Error! The user does not have permission to log work on destination project.\"","path":"/kb/latest/error-message-error-the-user-does-not-have-permiss","children":[]},{"id":"ci_98fb8c0b7ecc45d47b63b865136d9d5ce129a6aa5a372399b7c1d86922bd493f","title":"No worklogs in Tempo after external work items import (Cloud)","path":"/kb/latest/no-worklogs-in-tempo-after-external-issues-import-","children":[]},{"id":"ci_e4b52f2be1bfcc106d307192a858183ab97b830661b48e7b7425f0d2690a750c","title":"Cannot see existing worklogs after importing","path":"/kb/latest/cannot-see-existing-worklogs-after-importing","children":[]},{"id":"ci_956d583aa851ff22110c2eab68e5170f7bf7c5d23b775ebe9e3f6d87dde31a4d","title":"I have the View All Worklogs permission but cannot see other users worklogs","path":"/kb/latest/i-have-the-view-all-worklogs-permission-but-cannot","children":[]},{"id":"ci_032d03b3ea05ffc1c013053ae95b0c232895bfaf6b0c8497d435b1750d014aae","title":"Why do I get errors about closed periods/ timesheet when trying to log time?","path":"/kb/latest/why-do-i-get-errors-about-closed-periods-timesheet","children":[]},{"id":"ci_cb7986208f0357e283dac25abb3acc3a48b7bbda076122621f1cec960a3f286f","title":"Users are still able to log / edit work when their timesheets are already submitted","path":"/kb/latest/users-are-still-able-to-log-edit-work-when-their-t","children":[]},{"id":"ci_a8ea192dc900ff828016e47c03757b6a67e0a5e13f99ea5cf4f68703d1434979","title":"Supervisor/ Team lead cannot edit timesheet when Grace period is given to team member","path":"/kb/latest/supervisor-team-lead-cannot-edit-timesheet-when-gr","children":[]},{"id":"ci_647e713e691452f858b35e0aaadf06bfedf168c08d54ce2ae615a2d8c397ce63","title":"The Approval Button is Missing in Teams Timesheets (Cloud)","path":"/kb/latest/the-approval-button-is-missing-in-teams-timesheets","children":[]},{"id":"ci_324a3cc1fe8913f221c3c47a7f6df99ade3086e5ebc384e9e67072f718677b17","title":"Why do I receive an \"Issue not found\" error when trying to log time?","path":"/kb/latest/why-do-i-receive-issue-not-found-error-when-trying","children":[]},{"id":"ci_69986ed5a8e33b542b3c7e4902668ed153ec8ec3140b9b22c8cdb9329f90af30","title":"How and why to enable USER PICKER on Cloud","path":"/kb/latest/how-and-why-to-enable-user-picker-on-cloud","children":[]},{"id":"ci_f21575ad7d3e1241bdf9cc35a26d0f672200c76b6ff25891160901032a67f924","title":"Cannot add user to a Tempo Team","path":"/kb/latest/cannot-add-user-to-a-tempo-team","children":[]},{"id":"ci_c86637f6e06d15ab8065d85acb9148f671c042229a24ce437cf38da963b0de3e","title":"Tempo page does not load or showing \"something went wrong. sorry.\"","path":"/kb/latest/tempo-page-does-not-load-or-showing-something-went-wrong-sorry","children":[]},{"id":"ci_7db50c70d36cf0ea04770ba0f0abc1fa6928ea8f6291658940671b78b8d0b915","title":"Worklogs are being created when the period is closed","path":"/kb/latest/worklogs-are-being-created-when-the-period-is-closed","children":[]},{"id":"ci_d16ebf68c4de9da071ed92faed672b998b13c99128a4f65015e2eb986cb2f327","title":"Issue Security Level - issue not found","path":"/kb/latest/issue-security-level-issue-not-found","children":[]},{"id":"ci_d91c64bd621771e7b78cc31ca3c6ad5e4289ab9bd231c0f033902d6909bf804f","title":"Why can't I add the Tempo log time button to the issue's transition screen?","path":"/kb/latest/why-can-t-i-add-the-tempo-log-time-button-to-the-i","children":[]},{"id":"ci_f7d8038ff83f68d3269a821da9fcd0cac3df1f9f7769294908474f2a8ff323e1","title":"Error! Worklog limit has been exceeded","path":"/kb/latest/error-worklog-limit-has-been-exceeded","children":[]},{"id":"ci_da19b3d46b9eb0e4627866ea484be6880008b198cfb6a5e3a7162d5279c6b944","title":"Events from my external calendar are not synched to Tempo","path":"/kb/latest/events-from-my-external-calendar-are-not-synched-to-tempo","children":[]},{"id":"ci_326c7f47dcfee5177b52093cee59626e484c27e09ab8ecd05acc581aa0f313c6","title":"Tempo Timesheets is not loading and a \"Something's gone wrong\" error can be seen","path":"/kb/latest/tempo-timesheets-is-not-loading-and-a-something-s-gone-wrong-error-can-be-seen","children":[]},{"id":"ci_a0dc73d5c621584bc47e066a6c2dc6ab0ab9db3a77fcbf8e1acea1fb17e95221","title":"Tempo Welcome or \"Complete your profile\" pop up","path":"/kb/latest/tempo-welcome-or-complete-your-profile-pop-up","children":[]},{"id":"ci_bfcc0f9e07f718e00c7a81303021679e41361ed1bb9d094e74721ac365194cca","title":"Can't delete a Tempo Account from the Space settings","path":"/kb/latest/can-t-delete-a-tempo-account-from-the-space-settings","children":[]},{"id":"ci_bb1dc61fa9cddc5f72c5fe38f1ecc79561dca63680d3885084f41a227a5c9306","title":"The Remaining time is wrong","path":"/kb/latest/the-remaining-time-is-wrong","children":[]},{"id":"ci_1e1c2d5c9a293e1dfd710ecc1e57d290d74f8d36f966c0209e7a2e0877e10452","title":"Receiving an error when attempting to use Tempo","path":"/kb/latest/receiving-an-error-when-attempting-to-use-tempo","children":[]},{"id":"ci_8deaee164a6f60488964a674e08d1a3d4cfe653353e48c33d8018425e4f06eb7","title":"Error messages when attempting to log time in My Work","path":"/kb/latest/error-messages-when-attempting-to-log-time-in-my-work","children":[]},{"id":"ci_4cad626788d4de5d9de1f03262b90c0f75275f80cf4fd5d67f8cac47de68b228","title":"We're not receiving emails notifications","path":"/kb/latest/we-re-not-receiving-emails-notifications","children":[]},{"id":"ci_8a1cc6ed6449f6d4b573cd535af5f6a8d91dd20eab86be56243370a7382dc8a3","title":"Remaining estimate does not update after logging time cloud","path":"/kb/latest/remaining-estimate-does-not-update-after-logging-time-cloud","children":[]},{"id":"ci_1f36c43e941eed641431d1eb889e08fdc68820e078d9901a4a7e6b48eea46a43","title":"Common errors working with Tempo","path":"/kb/latest/common-errors-working-with-tempo","children":[]},{"id":"ci_f8ce1ef9ec1ee50aecc2c3d6fb75a18961f2b7cdd3b12a39b90845bffad66e96","title":"Use JQL filter does not return expected issues","path":"/kb/latest/use-jql-filter-does-not-return-expected-issues","children":[]},{"id":"ci_36c99bf9063452d0f7b3dc71058903762dfa25889567eaa9852e91c2c9865616","title":"The team timesheet does not show all the hours","path":"/kb/latest/the-team-timesheet-does-not-show-all-the-hours","children":[]},{"id":"ci_21ad002e123e866307c7f8e8139ab1dab99ca13a10e8b0283d154a34c12504d6","title":"Tempo is down","path":"/kb/latest/tempo-is-down","children":[]},{"id":"ci_73d2151315b96a53f628a8be9885475ad4c83756564d59b0b04386cb237686fc","title":"The users name displayed in Tempo does not match the one shown in Jira.","path":"/kb/latest/the-users-name-displayed-in-tempo-does-not-match-the-one-shown-in-jira","children":[]},{"id":"ci_588319a4d6775ae42e1b70ee85ed49953290da56c053b4afa73812d97a58912e","title":"Can I retrieve the worklogs from a deleted work item","path":"/kb/latest/can-i-retrieve-the-worklogs-from-a-deleted-work-item","children":[]},{"id":"ci_0ebb21967a68068dc43c4a180e2d86295e74939211ce99b51f87c389157e41cd","title":"The Tempo team is not inherited from the parent issue when a subtask is created.","path":"/kb/latest/the-tempo-team-is-not-inherited-from-the-parent-issue-when-a-subtask-is-created","children":[]},{"id":"ci_86d2419282c56115720982e7604672a4128d5a38fc5afbe9b5b9789d5175ef77","title":"Copying data to a Sandbox environment","path":"/kb/latest/copying-data-to-a-sandbox-environment","children":[]},{"id":"ci_3265c22b4c4bbd2a3adbb02e88189717be6e9af631d3fa097f59d7d2761abd6d","title":"Discrepancy between Tempo and Jira worklogs","path":"/kb/latest/discrepancy-between-tempo-and-jira-worklogs","children":[]},{"id":"ci_59cd636f0f17a111d0aa52c63f33935b9c91752bc1fc97252994672266eba1e3","title":"Tempo data is missing during a period for certain user","path":"/kb/latest/tempo-data-is-missing-during-a-period-for-certain-user","children":[]},{"id":"ci_873c315d45c761cfec7b33ec816b265b91d2e53596f92ff0aebb89285990029c","title":"Users are showing as inactive in Tempo","path":"/kb/latest/users-are-showing-as-inactive-in-tempo","children":[]},{"id":"ci_0471d77b6262beac2abdcc058b84a63289acf41bb7cb9632de9d60a26d92e7cc","title":"Tempo app user has been updating Tempo Team and Account field value from all tickets","path":"/kb/latest/tempo-app-user-has-been-updating-tempo-team-and-account-field-value-from-all-tickets","children":[]},{"id":"ci_bb69d948d00d942e6a46f1cadb3824fe4c9328f4e807a2b2d1b4b1de49427fc6","title":"Approved hours do not match the hours in the report","path":"/kb/latest/approved-hours-do-not-match-the-hours-in-the-report","children":[]},{"id":"ci_15e05fae36b0fdfcbc71fa649010814b777556f2a078bdf3f32630fce6ee9f91","title":"Automate time logging","path":"/kb/latest/automate-time-logging","children":[]},{"id":"ci_ba98bad55cc98207ce70457067dcad19bd3b0d72760eddb1d659b9176fb71510","title":"Remaining time not updating","path":"/kb/latest/remaining-time-not-updating","children":[]},{"id":"ci_035d8154a9806e911a6160f00884efef0563cc859230c4d252bd734d5c359088","title":"What happens with my data if uninstall Tempo","path":"/kb/latest/what-happens-with-my-data-if-uninstall-tempo","children":[]},{"id":"ci_a404c357cad55422e30dcf93466ce2c2d3ffab432c5bfcba1531a60854f738e8","title":"License per user","path":"/kb/latest/license-per-user","children":[]},{"id":"ci_5068c865306738f3a633d694aef89a2df7263e76b1fe0228eeda976f6ad6cb93","title":"Events in the Calendar are not showing","path":"/kb/latest/events-in-the-calendar-are-not-showing","children":[]},{"id":"ci_9471b27889a0d6aeff3ae98d17cb5e56f66e110e3c82e8016a4e145af30a3ea9","title":"Past worklogs in the Worklogs tab are being missed","path":"/kb/latest/past-worklogs-in-the-worklogs-tab-are-being-missed","children":[]},{"id":"ci_b6c604fd313079359761415553a91a87b677fa5b7f3de5602128e5a94b62f06f","title":"Time logged on sub-tasks is not rolling up to the Epic","path":"/kb/latest/time-logged-on-sub-tasks-is-not-rolling-up-to-the-epic","children":[]},{"id":"ci_aa89b3f9ccecf9bc45f6782b6e0b0e9be4a3efc93274c15761a62eb321c7947f","title":"Office 365: Failed to get user from Microsoft","path":"/kb/latest/office-365-failed-to-get-user-from-microsoft","children":[]},{"id":"ci_edceac65b7ae0e9ac6b18bc6ad7eda27fb930c36185bf72f214c28da070328c7","title":"Jira automation is not working","path":"/kb/latest/jira-automation-is-not-working","children":[]},{"id":"ci_65a91f0b2f3d5b92c00cd7b562f2f83751f423aca9a9d621adb8cc65634797e7","title":"Can't see the worklogs on Tempo side","path":"/kb/latest/can-t-see-the-worklogs-on-tempo-side","children":[]},{"id":"ci_fcd3dc92749038f4a7e7443b3d0afe5cfefd80a75082568fb0f6e2ad24d1cd87","title":"Cannot add users to a team","path":"/kb/latest/cannot-add-users-to-a-team","children":[]},{"id":"ci_5921833fb855d74580732e0f239d23da59432dc9b5d064910e70d8821ee9cacf","title":"Cannot create a new Tempo account","path":"/kb/latest/cannot-create-a-new-tempo-account","children":[]},{"id":"ci_30574ca72c18d76b0808e43efb6f4c66f10e9580f13c80e7a0ca15832b2fdf5a","title":"Missing Approvals tab","path":"/kb/latest/missing-approvals-tab","children":[]},{"id":"ci_8e54f26c5e1e3bca626efa8ac3520491442f6ef06b27badcd970e47edf878c86","title":"Missing Timesheets tab","path":"/kb/latest/missing-timesheets-tab","children":[]},{"id":"ci_76c3f10cb67ac71a8dbf0c19c7605a2a0037a38d44c07e39e614f198b9a5865e","title":"API integration is not working","path":"/kb/latest/api-integration-is-not-working","children":[]},{"id":"ci_d722c2d0a8dac5b5fb4db8d1ebc3f837d7c9ccd364a048e4e8040896c4555220","title":"Pending cancellation","path":"/kb/latest/pending-cancellation","children":[]},{"id":"ci_e1fcc31568b4d8180412db12e5f64239bb3ad63d96c38349d559437e7d02ee28","title":"New users can't access Timesheets","path":"/kb/latest/new-users-can-t-access-timesheets","children":[]},{"id":"ci_479b522b54d0d37a890a10b7bb15440863cac7818e65683f5d1a157374b20d0d","title":"Permissions are not applied","path":"/kb/latest/permissions-are-not-applied","children":[]},{"id":"ci_996a41caa0968e814cc7f1c15ce472ccc2d7bb0164e9c40010da24f8af32533e","title":"Time logged automatically","path":"/kb/latest/time-logged-automatically","children":[]},{"id":"ci_c9d56b11c237c1ef49246d7a45ffac1fd1e3f18ad79e85fff4acaa8886c8913f","title":"Difference between JQL in Jira and Tempo","path":"/kb/latest/difference-between-jql-in-jira-and-tempo","children":[]},{"id":"ci_e956d3457b2b290ddadbcaed1f920c0a2d1938acdf9e0b7191297415e760106d","title":"There is no leader to be selected when creating an account","path":"/kb/latest/there-is-no-leader-to-be-selected-when-creating-an-account","children":[]},{"id":"ci_fc7ec1cc57f9249b5b9a41cd270e4119848c0571aa1afe70a2df684e26f1cc0b","title":"Tempo account custom field","path":"/kb/latest/tempo-account-custom-field","children":[]},{"id":"ci_9fe03a434a1a8b813a9be118561857a4eaad04f7674ace0f61b020cc6aa39856","title":"Tempo team custom field on the Jira side","path":"/kb/latest/tempo-team-custom-field-on-the-jira-side","children":[]},{"id":"ci_df27d916d3a2b1477c879e601a3f50d64f72c4ea5069b128d0dd32683737dd79","title":"There is no leader to be selected when creating a team","path":"/kb/latest/there-is-no-leader-to-be-selected-when-creating-a-team","children":[]},{"id":"ci_10a7f2965568721de5d29fafcd64e9e3c250da3e84e334c68665bba00af05db6","title":"Calendar integration not working","path":"/kb/latest/calendar-integration-not-working","children":[]},{"id":"ci_0990c371e51ae77df1c67150e906b8958015f7c0c80b6497082274e5d179b651","title":"Tempo apps on Cloud stopped working or are not loading and a \"Something's gone wrong\" error can be seen (Need to Uninstall and Re-install Tempo on Cloud)","path":"/kb/latest/tempo-apps-on-cloud-stopped-working-or-are-not-loa","children":[]},{"id":"ci_252c364298f9d06fc3e9ac876833af2fa8015530ae61866dd0a562d472457e65","title":"Error “NO TEAM EXISTS, OR YOU DO NOT HAVE VISIBILITY TO TEAMS.”","path":"/kb/latest/error-no-team-exists-or-you-do-not-have-visibility-to-teams","children":[]},{"id":"ci_6160940a5f799760997845a399e5cce1be58736c1a8ed951bd9c0b322ba5d4cc","title":"*.pstmrk.it domain","path":"/kb/latest/pstmrk-it-domain","children":[]},{"id":"ci_cf010a97959a8098c469a960770442d12e85a990ec288e4d3efa55471783df27","title":"Users are not receiving email notifications","path":"/kb/latest/users-are-not-receiving-email-notifications","children":[]},{"id":"ci_0edb83b1aab10a139f969da8a20f6bb801ba6f4fbdbdc8f1e1dd0bb18dcd1c56","title":"Can't delete/remove an Account","path":"/kb/latest/can-t-delete-remove-an-account","children":[]},{"id":"ci_45939f8a41d9ba504fc3051026a800db8f3be8f7b7f0adb60679ebbc6adc82b3","title":"JQL filter is not working anymore","path":"/kb/latest/jql-filter-is-not-working-anymore","children":[]},{"id":"ci_2a8feb13b9e1b58b0f8d2d2f18f7e656759eb7898ce395257acdba807c725550","title":"OAuth token doesn't work","path":"/kb/latest/oauth-token-doesn-t-work","children":[]}]}]},{"id":"ci_a876290f19ede131d1c62c08bb77485f7d162bea23a9fefe8650f3e4987f15e3","title":"Timesheets DC","path":"/kb/latest/timesheets-dc","children":[{"id":"ci_936a6b7df1921f57fae5b39d1e9ebcfb0f0549993e8cc138a8f5deed6cf3d117","title":"How To - Timesheets DC","path":"/kb/latest/how-to-timesheets-dc","children":[{"id":"ci_fa0c69026ff1efbeb9493181a5755c787323bcf38106cd6b02e121121abace05","title":"Tempo JQL functions for Timesheets 9.x to 15.x","path":"/kb/latest/tempo-jql-functions-for-timesheets-9-x-to-15-x","children":[]},{"id":"ci_3cd09c0713f03962714b97d3da9f17be257dd34bb2926182c7caaed1229ef7ad","title":"How long does it take Tempo to be compatible when a new Jira version is released?","path":"/kb/latest/how-long-does-it-take-tempo-to-be-compatible-when-","children":[]},{"id":"ci_170474d498058be88eed0e49409250c2417a358be3bf1ac4e2c0c3b0f20ad374","title":"Tempo data storage on Data Center","path":"/kb/latest/tempo-data-storage-on-data-center","children":[]},{"id":"ci_30b26967b9cf568a69402a92c7e65951958fef774b1e0acf29ddb94d4df03ecf","title":"Disabling Tempo Panel in the issue view","path":"/kb/latest/disabling-tempo-panel-in-the-issue-view","children":[]},{"id":"ci_43e94118df671e089802c0e393c3254f94bec5190e567d2010442df8b7e0a76d","title":"How can I share a Tempo report on Data Center?","path":"/kb/latest/how-can-i-share-a-tempo-report-on-data-center","children":[]},{"id":"ci_adea96213e1f689f272fe1f95e7b13c376acd0a9d3819a1aa9825d5908dbc997","title":"Tempo Anonymizer","path":"/kb/latest/tempo-anonymizer","children":[]},{"id":"ci_496404cea82ba263fb2b54b9859c5424119de9d4d00aae98e0f09621f71e8894","title":"What Happens When a Tempo Timesheets Data Center License Expires","path":"/kb/latest/what-happens-when-a-tempo-timesheets-data-center-license-expires","children":[]},{"id":"ci_dc6113e5055609d042d574ac946a49dd722e4e086482a7c20dc475f936ee2a28","title":"When adding a team permission role, I got an error message: \"Permission role with that name already exists\".","path":"/kb/latest/when-adding-a-team-permission-role-i-got-an-error-","children":[]},{"id":"ci_0ff640799253386a0a162542429f6d0ce626d1e78129020651cacbf38e26f992","title":"Hide the Tempo panel on the Jira issue view with ScriptRunner","path":"/kb/latest/hide-the-tempo-panel-on-the-jira-issue-view-with-s","children":[]},{"id":"ci_952bf44c7646500413fd1b2ce5f7cd43d41f8dd9b71837c7f748f45f3b200a21","title":"Tempo Data Center database tables","path":"/kb/latest/tempo-data-center-database-tables","children":[]},{"id":"ci_31179c8a3a9680a130e681d3d2febab4008564915773ccb5e69c9e49a93fa510","title":"Daylight Saving Changes (Time zone issue)","path":"/kb/latest/daylight-saving-changes-time-zone-issue","children":[]},{"id":"ci_ace937db63120b82c8047a91922948530350e4cdd16288b69bcc45599a09d2ad","title":"How to disable Jira's Log Work module on Data Center?","path":"/kb/latest/how-to-disable-jira-s-log-work-module-on-data-cent","children":[]},{"id":"ci_586813dd99052b640361b4f37ea8c3cb9009d037bf0f393874ad8fdc313b2cb0","title":"Import worklogs using the Tempo REST API on Data Center","path":"/kb/latest/import-worklogs-using-the-tempo-rest-api-on-data-c","children":[]},{"id":"ci_c9bfdd5d729a277ff10c43723397e55ea7feafe27d8246922bbeee3ad4e6c078","title":"Import worklogs using the native Jira csv import - JIRA Data Center","path":"/kb/latest/import-worklogs-using-the-native-jira-csv-import-1","children":[]},{"id":"ci_f527939598f119cd612b713efc13614a44509107e5916ef8579246225156ad4e","title":"Worklog reports for Epics","path":"/kb/latest/worklog-reports-for-epics","children":[]},{"id":"ci_e869c466be2b7cd1b1ab2fce89db7f84f9c2f7cbb66f1e8ce0fbcf37de4272d5","title":"Removal of Export to PDF and Download Account Report PDFs","path":"/kb/latest/removal-of-export-to-pdf-and-download-account-repo","children":[]},{"id":"ci_1fc627ef016aae6ba31535f28faba134ba99976d47f0b22e3896d7d128c59bc9","title":"PDF Export - special characters in multiple languages not shown correctly","path":"/kb/latest/pdf-export-special-characters-in-multiple-language","children":[]},{"id":"ci_94c1cb2a4302db814aebd653f1568404d9f8a8275ac55b6590abba5fbabb374c","title":"Period selection in My Work, Timesheet view","path":"/kb/latest/period-selection-in-my-work-timesheet-view","children":[]},{"id":"ci_c98d910a36df88bdad4c4bccb7136dba8659276ff123ac71d25d005b4de59207","title":"How to install Tempo Server 10.18.x from 10.19.x and 10.20.x","path":"/kb/latest/how-to-install-tempo-server-10-18-x-from-10-19-x-a","children":[]},{"id":"ci_c91ee171a84607d3a543a3093e09a9b4f857559ebcc7b442ebcdc0590906d77e","title":"Uninstall and re-install Tempo products on Data Center","path":"/kb/latest/uninstall-and-re-install-tempo-products-on-data-ce","children":[]},{"id":"ci_71cae73245cb0498e62b2cfccf019179829016247ee97c28e3d2c574fff76137","title":"Upgrade guide for Tempo Timesheets","path":"/kb/latest/upgrade-guide-for-tempo-timesheets","children":[{"id":"ci_cc065aaca009cb23fae3cdadd3657ec85353bd1f6876138918726c9f74805d62","title":"Proactive Actions before upgrading to Jira 8","path":"/kb/latest/proactive-actions-before-upgrading-to-jira-8","children":[]},{"id":"ci_600fb01841848746e1c4532093f09bfbee901d8c0c302ca47ef3e6fb74b1c4f1","title":"Order of upgrade for Tempo products","path":"/kb/latest/order-of-upgrade-for-tempo-products","children":[]},{"id":"ci_e006273a37f6b834223c3b893a3fe674271335675f221409c29c36f007cbbce7","title":"Upgrading from Timesheets 9.0","path":"/kb/latest/upgrading-from-timesheets-9-0","children":[]},{"id":"ci_1ef72ec2c3bb0df76c4e4dbef7796d40b44bbfce6b998b7e7816f22cd25f0085","title":"Upgrading from Timesheets 8.10","path":"/kb/latest/upgrading-from-timesheets-8-10","children":[]},{"id":"ci_79e1d3e5619e27a189d72641caf75dc7c9caaee0faed6b82c5a850e659322b05","title":"Upgrading from Timesheets 8.6","path":"/kb/latest/upgrading-from-timesheets-8-6","children":[]},{"id":"ci_b7ad74500ff401715a8e778f1f88c029f9049234749990262a32e0c48ab14ba5","title":"Upgrading from Timesheets 8.2","path":"/kb/latest/upgrading-from-timesheets-8-2","children":[]},{"id":"ci_750547e5466ae5882ccf7e48516418800948ac2243a8d79c356d4ee4c867c26d","title":"Upgrading from Timesheets 8.0","path":"/kb/latest/upgrading-from-timesheets-8-0","children":[]},{"id":"ci_6c3012ab148ea6637189f27f8da0d6a7df98500eaf3f400ff21efba90d98638d","title":"Tempo for Server Product Compatibility (EOL)","path":"/kb/latest/tempo-for-server-product-compatibility-eol","children":[]}]},{"id":"ci_d9a342e468000123f4e1988048b600c3337c4ef8e62ad4676e68bea78e2e6e04","title":"Cascading dynamic work attributes - Data Center","path":"/kb/latest/cascading-dynamic-work-attributes-data-center","children":[]},{"id":"ci_469a5c99ba1ead1db11642b0f2de4695b21de82896d5151c3be0cb94ff83abeb","title":"Account field not available in the Agile board, issue detail tab on Data Center","path":"/kb/latest/account-field-not-available-in-the-agile-board-iss","children":[]},{"id":"ci_9dd0cca4870cdf1ec07817beb349d3c40011d2d3a17c63cf087c7075772ca3c3","title":"Dynamic work attributes in Tempo Timesheets for Data Center","path":"/kb/latest/dynamic-work-attributes-in-tempo-timesheets-for-da","children":[]},{"id":"ci_6b6383ee464a19ea1ebdc2c5d438c75b1bc2afbbc7aafd011317344fd7320477","title":"Unable to access Account Price tables","path":"/kb/latest/unable-to-access-account-price-tables","children":[]},{"id":"ci_aacaacb27f2bd6d684ea563afb4a6713f55015a37c651aca9b05acca8c52b222","title":"How to reset plugins cache in JIRA - Tempo Gadgets not loading","path":"/kb/latest/how-to-reset-plugins-cache-in-jira-tempo-gadgets-n","children":[]},{"id":"ci_601a118a2ac6fcb756e1fb4b4aa5348411aff82dca641e29a19b15af46d6f1f4","title":"Why does the Burndown Chart displays a random hour for the time spent?","path":"/kb/latest/why-does-the-burndown-chart-displays-a-random-hour","children":[]},{"id":"ci_98b49316a9b1c35734fa9e875cdddf2cbd031c8e91681d624228daedd27f0544","title":"Cannot see other users' worklogs on Data Center","path":"/kb/latest/cannot-see-other-users-worklogs-on-data-center","children":[]},{"id":"ci_f0ca967c88d70e00894e1ae6793c8060b51f94cf0d437fbc25433c3a52da6fff","title":"Changes made to the Jira SPI in Tempo Timesheets version 10.19.0, Tempo Planner 7.19.0 and Tempo Budgets 13.19.0","path":"/kb/latest/changes-made-to-the-jira-spi-in-tempo-timesheets-v","children":[]},{"id":"ci_6ebb2db2f318112a037a2f151e9a121c9a3911745689de261e00ce45b5989707","title":"Jira SPI and REST API changes in Tempo 11","path":"/kb/latest/jira-spi-and-rest-api-changes-in-tempo-11","children":[]},{"id":"ci_d3d78821448d34219b9998c8ef8255088e1b7ccc714c712e8775b34901e2e6eb","title":"Tempo disabled at restart after JIRA upgrade","path":"/kb/latest/tempo-disabled-at-restart-after-jira-upgrade","children":[]},{"id":"ci_c28457bbfad315e9b6d88060f04620a40a01bb25c3c8aeb61def4f37e20cae64","title":"How can I change Remaining Estimate from an Issue? (Data Center)","path":"/kb/latest/how-can-i-change-remaining-estimate-from-an-issue-","children":[]},{"id":"ci_ffcaae2870d30be1992832c11b672accd276ff30361b423b8fbf6098a5d2edeb","title":"Why do I see JIRAUSERxxxx as worklog author","path":"/kb/latest/why-do-i-see-jirauserxxxx-as-worklog-author","children":[]},{"id":"ci_9a11fec53b0002936b2a8f171fe1e699fe35243bba1f162078eae972ca4f9b75","title":"How Lucene JIRA Cache Works","path":"/kb/latest/how-lucene-jira-cache-works","children":[]},{"id":"ci_42d588edc4ae953ae2d60d917439144b3139ff98161b86bd6e9b4dd66c394367","title":"Tempo Account and Team custom field limitations in Jira","path":"/kb/latest/tempo-account-and-team-custom-field-limitations-in-jira","children":[]},{"id":"ci_8ae295b648b6c24e71850260aec651ff55eec21fa5a9777e92ef830826c2f7c0","title":"How to create a support zip file for JIRA Data Center","path":"/kb/latest/how-to-create-a-support-zip-file-for-jira-server","children":[]},{"id":"ci_bc667ba0766b00afadbc37f379ba02d38d759bb85fba0138c96bde809faa4fda","title":"Changing the first day of the week in the log‑time Date picker","path":"/kb/latest/changing-the-first-day-of-the-week-in-the-logtime-date-picker","children":[]}]},{"id":"ci_2308378d6d73a061086a876da090cbb48ea58eed95be13b24eeeab4ac1836a16","title":"Troubleshooting - Timesheets DC","path":"/kb/latest/troubleshooting-timesheets-dc","children":[{"id":"ci_bf463d6142621fff054535a4bb089c4f11d900a03c70d2e41ee45195564f5296","title":"Approval Period Changed Between Weekly and Monthly or changed the start day of the week","path":"/kb/latest/approval-period-changed-between-weekly-and-monthly","children":[]},{"id":"ci_550d90a033de83c2df1ac4af1e56139b73ba9a947dfd4314d275b1045e652547","title":"Tempo page is not loading or showing \"something went wrong. sorry.\"","path":"/kb/latest/tempo-page-is-not-loading-or-showing-something-wen","children":[]},{"id":"ci_89b0a33434d11deb4b9719d5edc3eeb8cc050f12462bf31af9c2dbc6aa0f9bbe","title":"I can't connect to my Jira site using the Tempo Mobile for Data Center app for Android. I get error \"Jira Server Url is incorrect\"","path":"/kb/latest/i-can-t-connect-to-my-jira-site-using-the-tempo-mo","children":[]},{"id":"ci_d019ad872cd99080947a3144f4a0f0d049441bab738a793e2b19cc57f66cb598","title":"Error when trying to export Tempo Report to PDF","path":"/kb/latest/error-when-trying-to-export-tempo-report-to-pdf","children":[]},{"id":"ci_58d707b63182f8ce0f60f15fd1c433f0f032724d3201be3bb744641c9c3aafea","title":"Manage staff page has (SQL collation) errors","path":"/kb/latest/manage-staff-page-has-sql-collation-errors","children":[]},{"id":"ci_024a362ee785ae633659fbde532e603f18d656f505100881878b95597ba2a394","title":"Errors about report-template for one or some users","path":"/kb/latest/errors-about-report-template-for-one-or-some-users","children":[]},{"id":"ci_4df2e4eb78adf60d94b5d6b9dc3308a7ac349f48d66bbbe73bcc62542f18cf53","title":"Tempo report is not filtered correctly according to the JQL filter selected.","path":"/kb/latest/tempo-report-is-not-filtered-correctly-according-t","children":[]},{"id":"ci_d9709ff18c35e2543fa16fab5de97dfb2165dadf8b5509a5db121cff9a10078c","title":"Nothing happens when I click the Tempo, Tracker option in the header","path":"/kb/latest/nothing-happens-when-i-click-the-tempo-tracker-opt","children":[]},{"id":"ci_ceba7ec099d70c0eeebd74b6d9f108238c6efd803f6e12fb97bfef9a3271d01a","title":"Tempo plugin pages 404ing after plugin or Jira upgrade","path":"/kb/latest/tempo-plugin-pages-404ing-after-plugin-or-jira-upg","children":[]},{"id":"ci_1657c04c0c39c56fd77b6fac528e0f78f33780965fb8a873ed14d586ed13f1b5","title":"Cannot see Tempo dropdown after upgrade","path":"/kb/latest/cannot-see-tempo-dropdown-after-upgrade","children":[]},{"id":"ci_7e5cd3064ea524a30e98d24f0ee02183d25623cdfdcddce0f3d91513eb3a3360","title":"Default Rate Table could not be found","path":"/kb/latest/default-rate-table-could-not-be-found","children":[]},{"id":"ci_184e63ae3a50ec52c7a1aa493f14bd55f06f3422a12f4e78058263b0d18367ab","title":"Gadget error 404 spec-not-found","path":"/kb/latest/gadget-error-404-spec-not-found","children":[]},{"id":"ci_02351b8b7fc62fd0fc1489f352a1780ca26663d9beee32ab89c45523fef9eaff","title":"Jira Data Center is restarting/stuttering because of exceeding database/ multiple connections","path":"/kb/latest/jira-data-center-is-restarting-stuttering-because-","children":[]},{"id":"ci_081a80d6a2f7f40cb03347c825165d3756caaf4d2d693c96264167cd13e73e24","title":"Why is there a time difference between my Jira worklog and my Tempo worklog? (Data Center)","path":"/kb/latest/why-is-there-a-time-difference-between-my-jira-wor","children":[]},{"id":"ci_a66bcc408f7412544bae7d5c30296c91e82d705f2d1b3df16cf9d2b4bf411590","title":"I am unable to see project report not created by me (Data Center)","path":"/kb/latest/i-am-unable-to-see-project-report-not-created-by-me-data-center","children":[]},{"id":"ci_29435a56379da24525a7b2f3eff19464c6960e2e0fe773a1e62b0db13e850a40","title":"User is unable to load My Work page (Data Center)","path":"/kb/latest/user-is-unable-to-load-my-work-page-data-center","children":[]},{"id":"ci_34ee7b945d6dc5a3e3e9e9a79e5f061a88a952c3b8a9187dca1c903048f66a2d","title":"\"Error! The user does not have permission to log work on destination project.\"","path":"/kb/latest/error-the-user-does-not-have-permission-to-log-work-on-destination-project","children":[]},{"id":"ci_fc20a24f99005c457e94c0675c8d6f52a15fbc75d338163fa9351fff18c36584","title":"Errors about closed periods, or timesheet status when trying to log time","path":"/kb/latest/errors-about-closed-periods-or-timesheet-status-when-trying-to-log-time","children":[]},{"id":"ci_ef4bd03a21949f49f553dbed3c229d5648a738666463838e5f705496e5a28c62","title":"Users are able to log / edit work when their timesheets are already submitted","path":"/kb/latest/users-are-able-to-log-edit-work-when-their-timesheets-are-already-submitted","children":[]},{"id":"ci_94ffbea46cf57ef14a858b9c401fb6bcaa0f0bfbf469d4fa5191287fa81ca55d","title":"Team lead cannot edit timesheet when Grace period is given to team member","path":"/kb/latest/team-lead-cannot-edit-timesheet-when-grace-period-is-given-to-team-member","children":[]},{"id":"ci_b77ccc716acab253749c625adbbbecbf49af3290d55d1ae73d6e0e0ac92e2d33","title":"Account report does not show any data (Data Center)","path":"/kb/latest/account-report-does-not-show-any-data-data-center","children":[]},{"id":"ci_1c47b8c84a8a745728c342ab81042a0565a933a5e8fbce7918ec9496086af2fc","title":"The report has no results when filtered by issue","path":"/kb/latest/the-report-has-no-results-when-filtered-by-issue","children":[]},{"id":"ci_7bb1960df9d9ab0d96507c3432cd540b93f5780d32ac67b71c20341b577e656e","title":"Error when logging time in closed issues","path":"/kb/latest/error-when-logging-time-in-closed-issues","children":[]},{"id":"ci_db14ad695c5c886b472f257df8dffaafe700d3ca47b1501eacbe0ad0f9aab280","title":"Why can't I add the Tempo log time button to the issue transition screen?","path":"/kb/latest/why-can-t-i-add-the-tempo-log-time-button-to-the-issue-transition-screen","children":[]},{"id":"ci_24aa7b14cd414108452dda537a09fbf03df243b0de8a3f559b828d08eaf36671","title":"Dynamic dropdown using inline script","path":"/kb/latest/dynamic-dropdown-using-inline-script","children":[]},{"id":"ci_352cbb851575adf980e2bb6f22cba686700df292327de73985e2e64c0b3b078c","title":"Report loads and stop after 1 minute","path":"/kb/latest/report-loads-and-stop-after-1-minute","children":[]},{"id":"ci_2ee2961a50805f0afdebbf60cccd818123061b0be839b9c1181dfeac1ef4ec49","title":"Remaining estimate does not update after logging time","path":"/kb/latest/remaining-estimate-does-not-update-after-logging-time","children":[]},{"id":"ci_63198d1e07f39cc7659aa4e961cd3c798078b87be1b440dd48e610393c1c63bd","title":"“Tempo Project Managers” role","path":"/kb/latest/tempo-project-managers-role","children":[]},{"id":"ci_6650293f7f40cb84fe35f80502ef61f42d486446c1d3e8cd54830b30e1ec6f96","title":"Widgets are not working after an update","path":"/kb/latest/widgets-are-not-working-after-an-update","children":[]},{"id":"ci_a453660699f639474f41d611d19f9b80e5d5110572ac9bb4bcd4d8f7556a134a","title":"Why is my Tempo flickering","path":"/kb/latest/why-is-my-tempo-flickering","children":[]},{"id":"ci_9e207bc1d76baac43179d3beb0d9d2cedaafb4ab55c5d1184abad1be658858e0","title":"Cannot add a user to a team","path":"/kb/latest/cannot-add-a-user-to-a-team","children":[]},{"id":"ci_c7ee04508d4b7e1d2839d1aee82bdbd32733381783abe08d58c40919463d40b6","title":"User is unable to log time in My Work Calendar","path":"/kb/latest/user-is-unable-to-log-time-in-my-work-calendar","children":[]}]}]},{"id":"ci_68524dd4a146821585e269eb818b3d2ce13e466b8ef2f0e7c46f8d0ba81392fb","title":"Capacity Planner Cloud","path":"/kb/latest/capacity-planner-cloud","children":[{"id":"ci_56cb5d03ff286d69a293b4af2f0e288c303e2652053673399161b97345e4a054","title":"How To - Capacity Planner Cloud","path":"/kb/latest/how-to-capacity-planner-cloud","children":[{"id":"ci_7df30b8ebf313ed0b1b7c299d49ba42d827b74da906b9f2d0b126cba85b1d1f6","title":"Best Practices for Approving Vacation Time","path":"/kb/latest/best-practices-for-approving-vacation-time","children":[]},{"id":"ci_3b6b7cef5f613211f19d3aa4dcd60a3fa32a1f67a749570f2d2270ef52068ec6","title":"Best Practices for Vacation Planning","path":"/kb/latest/best-practices-for-vacation-planning","children":[]},{"id":"ci_20383f16ae0eb78698a56864dec0076a401d47ade7885cce1392ded2f43d3a71","title":"Monthly recurrent plans not shown in every month","path":"/kb/latest/monthly-recurrent-plans-not-shown-in-every-month","children":[]},{"id":"ci_89cb9715820b0e17b6c1db78d3be3e63e2e4e4b89b9dc1c15289f899ffbd8841","title":"Planned time report - Seeing plans of suspended/deleted users","path":"/kb/latest/planned-time-report-seeing-plans-of-suspended-dele","children":[]},{"id":"ci_a6852a0a3e2ef050de8b4dda1e3cc541190c5dbb923a5de264a0cf7460ef74a6","title":"How do I plan sprints using Tempo Planner on Cloud?","path":"/kb/latest/how-do-i-plan-sprints-using-tempo-planner-on-cloud","children":[]},{"id":"ci_2ac91618e7fc13331e740a2c3ef61632fb1e4735b1b8f7024c853d136dcb6185","title":"Why am I not seeing all users in the Resource Planning view?","path":"/kb/latest/why-am-i-not-seeing-all-users-in-the-resource-plan","children":[]},{"id":"ci_ac8e6962a77926b21d927b477643487dbfaccba3af923e36a63b317c0ec58c99","title":"Removing orphaned plans when associated Jira issues are deleted","path":"/kb/latest/removing-orphaned-plans-when-associated-jira-issue","children":[]},{"id":"ci_e78e7264647a1f28a914fc012b17dbc0c98d3ca13973f9e7d3bcf0bb1b0d5633","title":"Deleting plans that are synced to Jira Issues","path":"/kb/latest/deleting-plans-that-are-synced-to-jira-issues","children":[]},{"id":"ci_7705fa60b3cbcb8aa98e8caced156f3536b077f1e92e932dea2dc5bccf7cabe3","title":"Inactive/deleted users in Resource Planning","path":"/kb/latest/inactive-deleted-users-in-resource-planning","children":[]}]},{"id":"ci_b75b05918225fbcfb613cac8d638e374d083930064c0ca277043d2a003b16139","title":"Troubleshooting - Capacity Planner Cloud","path":"/kb/latest/troubleshooting-capacity-planner-cloud","children":[{"id":"ci_e6e31baec0f58a70858602d8ad2b7123a3ccb7c4fe80aa07033ad70e4607ebe1","title":"Error \"Something went wrong\" when planning time.","path":"/kb/latest/error-something-went-wrong-when-planning-time","children":[]},{"id":"ci_13fa24768909bd4e13f2961fb0d57a258d64cf46312af9ecb97f71e411fc9c61","title":"Tempo Capacity Planner is not loading and a \"Something's gone wrong\" error can be seen","path":"/kb/latest/tempo-capacity-planner-is-not-loading-and-a-something-s-gone-wrong-error-can-be-seen","children":[]},{"id":"ci_83abc27d79d41bcf5e4be714d85addb27b10004fbf424d081aefd9c8a9145b0f","title":"Issues Disappearing When Filtering Plans by User and Project in Tempo","path":"/kb/latest/issues-disappearing-when-filtering-plans-by-user-and-project-in-tempo","children":[]},{"id":"ci_53ce01ff66a79b122159e369c9056e29ed1262798fc93cf6eb22d22251f512e4","title":"Deleting users does not delete its plans","path":"/kb/latest/deleting-users-does-not-delete-its-plans","children":[]},{"id":"ci_9a75d849b7f466dcea3ff8e09138bd69be81b3b64a496386df531a80ebba68bb","title":"How to delete planned time for issues that no longer exist","path":"/kb/latest/how-to-delete-planned-time-for-issues-that-no-longer-exist","children":[]},{"id":"ci_a3bd6fdfd00c3918f334f7042ddafe74b55980402c82061bf75ede58d80037f0","title":"Unable to un-check \"Include non-working days\"","path":"/kb/latest/unable-to-un-check-include-non-working-days","children":[]}]}]},{"id":"ci_a72337283bfa0007b8e5a44acb37282910c46e3e3176c38ee48b79692a9a7259","title":"Capacity Planner DC","path":"/kb/latest/capacity-planner-dc","children":[{"id":"ci_eea59587feb122a00a090eae3f3192055eec5d1c657b012ad0d9271352771397","title":"How To - Capacity Planner DC","path":"/kb/latest/how-to-capacity-planner-dc","children":[{"id":"ci_f11e403d41fce31067c7cf0cad6ddc37490644985c0e5ebb8acc43843bcdcd16","title":"Exporting plans to a CSV file","path":"/kb/latest/exporting-plans-to-a-csv-file","children":[]},{"id":"ci_5999abea22e1349324c6fbc34f80f81e0eb93fda7adfd9fff32884f70823a0cb","title":"Import plans using the Tempo REST API on Data Center","path":"/kb/latest/import-plans-using-the-tempo-rest-api-on-data-cent","children":[]},{"id":"ci_d5ba3f55d3742a4152334fa277fbbc1f8dd5b6a609832bf347fe95c1857e1966","title":"Legacy features in Tempo Planner","path":"/kb/latest/legacy-features-in-tempo-planner","children":[]},{"id":"ci_1425cfe5e4f7a01d2e626b7a734a3b2f5ebca5e8386750bfe3d761b942958fcd","title":"View issue status in Team Timeline","path":"/kb/latest/view-issue-status-in-team-timeline","children":[]}]},{"id":"ci_457488c2394fc523216b4537399eeaf99b75df1f9e49b204c199df94741e073a","title":"Troubleshooting - Capacity Planner DC","path":"/kb/latest/troubleshooting-capacity-planner-dc","children":[{"id":"ci_bdff1869b8d339eb39e0e4f8a85666ec4649f5768192793f9c0057c7bd04e5c0","title":"\"Schedule_issue\" error when trying to approve plan","path":"/kb/latest/schedule_issue-error-when-trying-to-approve-plan","children":[]},{"id":"ci_91a2932c834d73a7ef78aa703f730dd69d5060332f84fad77dcc3743d2c3b005","title":"Cannot delete a Team Plan when viewing a different team/Same team","path":"/kb/latest/cannot-delete-a-team-plan-when-viewing-a-different","children":[]}]}]},{"id":"ci_def22fd6b6aae59a67650195dac6f9a1a9ef0f61bc98ef260706f617cb61bc02","title":"Financial Manager Cloud","path":"/kb/latest/financial-manager-cloud","children":[{"id":"ci_1c3ce3cdf5903879a955fd6d2446ee1730913dca889d8906fadfee3c7fe7c7f7","title":"How To - Financial Manager Cloud","path":"/kb/latest/how-to-financial-manager-cloud","children":[{"id":"ci_0892383ccf40df7b89e52a8b620c95a94c0aeb261f48b9d4b5b87e44b2cd3321","title":"Financial Manager Permission Matrix","path":"/kb/latest/financial-manager-permission-matrix","children":[]},{"id":"ci_b25bff83375e5a57dd42743e431b482c4fc4cd36652f159928bdbfad5c65ffd3","title":"Why is the actual cost showing 0?","path":"/kb/latest/why-is-the-actual-cost-showing-0","children":[]},{"id":"ci_f8c92622c001d14f7ee076a03b6c8ccec386034c5c0b8e6442ac54f1542bbee0","title":"Tempo Teams vs. Financial Manager “Teams”","path":"/kb/latest/tempo-teams-vs-financial-manager-teams","children":[]},{"id":"ci_977f432395bd612723a8d835ae1d4c539f426a34182e72e60dd94ec4fb0a437e","title":"Why aren't my Tempo Team members appearing in Financial Manager?","path":"/kb/latest/why-aren-t-my-tempo-team-members-appearing-in-financial-manager","children":[]}]}]},{"id":"ci_e099328b8f10a8aca2c661e5f5fce23b66583a181c05baa80bc49bc86721f0d8","title":"Tempo Mobile Cloud","path":"/kb/latest/tempo-mobile-cloud","children":[{"id":"ci_1d1011657762b266a5ac3a5d17e1e87fe9f4c87d6f844b66fecaea5ba2eef9d2","title":"I can no longer log in on the mobile app. (Cloud site)","path":"/kb/latest/i-can-no-longer-log-in-on-the-mobile-app-cloud-sit","children":[]},{"id":"ci_2d95a44db41afc3fe5839b2dee6ea27e7143e7569fe11f314e0f73c7f2f817d8","title":"Not able to log in to the Tempo Timesheets for Cloud app on Android phones","path":"/kb/latest/not-able-to-log-in-to-the-tempo-timesheets-for-clo","children":[]},{"id":"ci_775083286bcf61954fee4cce0cada16eecd75cf52ca6e44a8e7176d87b22b57a","title":"How do I set-up and login on the Tempo Mobile app?","path":"/kb/latest/how-do-i-set-up-and-login-on-the-tempo-mobile-app","children":[]},{"id":"ci_df7fb377940d6a4824b3c9f957ce14296da96cedbabb42d1bb188940b0bc8d34","title":"White/Blank page after logging into the Tempo Mobile app","path":"/kb/latest/white-blank-page-after-logging-into-the-tempo-mobi","children":[]}]},{"id":"ci_5f5319a2bc77e34d7dcf275d26e53d1a19e8199156bc4f51df3cd4dd11fc73fb","title":"Time Tracker Cloud","path":"/kb/latest/time-tracker-cloud","children":[{"id":"ci_11d1c7b6b5d19e5754c815e07abd9b0ed4a80173b621a0e71fad61563a90f8d4","title":"How To - Time Tracker Cloud","path":"/kb/latest/how-to-time-tracker-cloud","children":[{"id":"ci_172ba39e797d28c5a82df0e899ac54edf73120c3883692127eae6157b5e77beb","title":"Log Suggested Work","path":"/kb/latest/log-suggested-work","children":[]},{"id":"ci_3c412675b5b5ee3bf77e2b18b7007ad422370403ae54d46c23ae87e55c81a40b","title":"Displayname not shown for every user (Timesheets User)","path":"/kb/latest/displayname-not-shown-for-every-user-timesheets-us","children":[]},{"id":"ci_bbde128864c5189255f32088317321d13d0cbab7ff388c4179ca158a7d60785e","title":"Email reminders and recurring emails","path":"/kb/latest/email-remainder","children":[]},{"id":"ci_d5a3c5b032e56460f86651dc5eef12fab9eff833fb5140de606d7974928ec56d","title":"Time Tracking Provider","path":"/kb/latest/time-tracking-provider","children":[]},{"id":"ci_01336337e12bf658b7aad2f87b3c39905b9e6abfdd38b40c93f7bed18911d397","title":"Log Suggested Work Automatically","path":"/kb/latest/log-suggested-work-automatically","children":[]},{"id":"ci_78e4df6fdef6470f1e60e9ebccb41fe7e61ca0884982d6cccfe6afa2db84c3f9","title":"Migration from Time Tracker to Timesheets","path":"/kb/latest/migrations","children":[]},{"id":"ci_9ff2475110b4809513064ce5eb3f2370d79abdadbc01a9209c53edf007fde9ea","title":"Authorization Error","path":"/kb/latest/authorization-error","children":[]},{"id":"ci_1c40d24ce7378948b37fd22755330cb7dd787791110ffc442b6e424dbd61f451","title":"Access and Permissions","path":"/kb/latest/access-and-permissions","children":[]},{"id":"ci_7fdafd161b13515a4546b24fb658da5f2ad5c931dd21a9163e4711321bdd8a9e","title":"Users with no work logged","path":"/kb/latest/users-with-no-work-logged","children":[]},{"id":"ci_25638a8088c63bd83c0afc90823bb74814cf2ea01903ea0da43c524223bdbfe5","title":"How does date range selection work?","path":"/kb/latest/how-does-date-range-selection-work","children":[]},{"id":"ci_31ef846cf96c0aa752acc4c43ccd9aeb7e041229027a257d30bbb0c608581141","title":"FAQ – Deprecation of Time Tracker REST API and Timesheets Integration","path":"/kb/latest/faq-deprecation-of-time-tracker-rest-api-and-times","children":[]},{"id":"ci_94fae7fa4fcb53af724fb8998e97e3e55a5e6849ad5bfdecabc391b25c1cf11b","title":"Changing the name of the Atlassian URL","path":"/kb/latest/changing-the-name-of-the-atlassian-url","children":[]},{"id":"ci_02377e79505c0f05eb14a823481908f70468f87b546e91385cf94de7675ee77f","title":"Usage statistics - Time Tracker Cloud","path":"/kb/latest/usage-statistics-time-tracker-cloud","children":[]},{"id":"ci_929af41857a68e0fcf8c3ab97bb5a10eb6a6c364e3686931484629bd67bdffd1","title":"Time Tracker worklogs and Jira automation","path":"/kb/latest/time-tracker-worklogs-and-jira-automation","children":[]},{"id":"ci_e8fcfa8d88fb649660f830f9a91c2f4e92cfcccad9dffe52a4cbc3b0b9a22607","title":"How intrusive is Prime Timesheet plugin in JIRA?","path":"/kb/latest/how-intrusive-is-prime-timesheet-plugin-in-jira","children":[]},{"id":"ci_20fa6ff73f53f8843c4d631b2b4652394fe38a6f1c79f02718b190bbbecd79f3","title":"Should Time Tracking provider setting be changed?","path":"/kb/latest/should-time-tracking-provider-setting-be-changed","children":[]},{"id":"ci_7e9455af599f7ed4b1d99782595e23fde9f0fc5c745a20ae4b06e4c57dd52aff","title":"Restrict Working Hours Per Day","path":"/kb/latest/restrict-working-hours-per-day","children":[]},{"id":"ci_3b5b663be77118120c002fd9e535f7e44224edd97d5572bac8995832d36e8604","title":"How to set the Report to automatically update the \"Start Date\" and \"End Date","path":"/kb/latest/how-to-set-the-report-to-automatically-update-the-start-date-and-end-date","children":[]},{"id":"ci_401d700b8b671d70bb41dab79f35ee81117a36679acdc5cbda20ebd26a586be7","title":"How to populate timesheet with assigned tasks","path":"/kb/latest/how-to-populate-timesheet-with-assigned-tasks","children":[]},{"id":"ci_c380cc7d3bd9c0e07e235ec931cd7bf087e70ac04899a56ee9713b0e5c60e830","title":"How to best configure a Export Report for prime plugins on Jira Cloud","path":"/kb/latest/how-to-best-configure-a-export-report-for-prime-plugins-on-jira-cloud","children":[]}]},{"id":"ci_a8b14fe2ce00b96256e2bf025a507344cd86f742b00da22ff947bbca6105148f","title":"Troubleshooting - Time Tracker Cloud","path":"/kb/latest/troubleshooting-time-tracker-cloud","children":[{"id":"ci_0b668a071e3c19286ffd54a8baf4413561fc21029fcb1cbd4100b6253d44194d","title":"Some users are reporting their timesheets are timing out & erroring when loading them","path":"/kb/latest/some-users-are-reporting-their-timesheets-are-timi","children":[]},{"id":"ci_6e1b99ad16033a9ec463de9b37765bf161beb9eb6120a14d87c28e66fe8d5fd7","title":"Sum time spent on linked issues (Relates to)","path":"/kb/latest/sum-time-spent-on-linked-issues-relates-to","children":[]},{"id":"ci_f1f58890fddf8d8b4933885daf0434a84d9d91d6f78b385e341f7aee7552c7d9","title":"Pivot by User is not breaking Tempo Timesheets time by users","path":"/kb/latest/pivot-by-user-is-not-breaking-tempo-timesheets-tim","children":[]},{"id":"ci_8e9fe69549bdd3164976ea6dc53787c2b753daf00f8d640b0882fface502cae8","title":"Time Tracker (Time Sheet) report doesn't display logged hours","path":"/kb/latest/timesheet-report-doesn-t-display-logged-hours","children":[]},{"id":"ci_51f8375834d8cae37d531c49c6eeef59bd1a5d908d460dc174ffc5f4cadd539a","title":"Missing possibility to subscribe to Timesheet Email","path":"/kb/latest/missing-possibility-to-subscribe-to-timesheet-emai","children":[]},{"id":"ci_0d39352aad9774cf05c48d9b01c5931e65ed7eaf6c234c316d8fac9d71d8dd02","title":"Hours are displayed on incorrect day","path":"/kb/latest/hours-are-displayed-on-incorrect-day","children":[]},{"id":"ci_dc72e31a218e2b92dae0880eda476c89b3dd07da154669325f3a272c17fecb07","title":"Show Empty Rows does not work (no empty issues added)","path":"/kb/latest/show-empty-rows-does-not-work-no-empty-issues-adde","children":[]},{"id":"ci_b6c87b3e63545f9ae67666cf1427539b8b70b46d3e60aec4a322eadabafe0503","title":"Why there is no Timesheet link on Issue Search page anymore?","path":"/kb/latest/why-there-is-no-timesheet-link-on-issue-search-pag","children":[]},{"id":"ci_97ebd4c8ed6ae4e1925f7f0b53e3c55003c3f3034bcecd730d4cfea4d500dc2e","title":"Total number does not match?","path":"/kb/latest/total-number-does-not-match","children":[]},{"id":"ci_512c23bb96167170b892fdcb0868685c959091afe99faa6512d1122552c8eff0","title":"Report Configuration Page takes ages to load","path":"/kb/latest/report-configuration-page-takes-ages-to-load","children":[]},{"id":"ci_22b6ce605418b2120eb02f117a538c9a9b9dbeef4f2cb587b1d245ff3b84d45a","title":"Hours are displayed for incorrect person","path":"/kb/latest/hours-are-displayed-for-incorrect-person","children":[]},{"id":"ci_0b7780c93ef759cc47ea07b0e590a200f90b27f0e954cc62e8abe56df2849687","title":"Dates filter is not working","path":"/kb/latest/dates-filter-is-not-working","children":[]},{"id":"ci_62296a0194a5e3e2ab5d3170b13834e819b706ed1b3138c83fbf06b726e51c78","title":"App not responding","path":"/kb/latest/app-not-responding","children":[]},{"id":"ci_a5de187a18229e1145f1ffe1d38fb7244841394bb3da69ef2c46a6b986c35855","title":"Unexpected error (Group visibility)","path":"/kb/latest/unexpected-error-group-visibility","children":[]},{"id":"ci_495d8b8bba3cbcb7765f95c7ada7030dd11ef5443014c45d719116a77b2466ca","title":"Time Tracker Hash (1HE2ZK9, 1V47HZL; 60JT4Z or 1H8RC53) Error After Forge Update","path":"/kb/latest/time-tracker-hash-1he2zk9-1v47hzl-60jt4z-or-1h8rc53-error-after-forge-update","children":[]},{"id":"ci_6e531dbd89e880f63901ca84ff58c72dda0cd3b77a27cec17b4e58afc7ebf42d","title":"\"Undefined\" users being displayed in the report","path":"/kb/latest/undefined-users-being-displayed-in-the-report","children":[]},{"id":"ci_ad59c0b2445197a321fb7e7f8708dbee1816e5089bc4ddd2674a93c10502dbaa","title":"Time Tracker gadgets not showing in Jira Smartphone App","path":"/kb/latest/time-tracker-gadgets-not-showing-in-jira-smartphone-app","children":[]},{"id":"ci_ffa6640a2d4f3c35f270f35fb22077b658197af748eef0b0aaf742aa57fd889c","title":"Priority icons are broken in the gadget.","path":"/kb/latest/priority-icons-are-broken-in-the-gadget","children":[]},{"id":"ci_deec9c1dbe99c3f19e1d3b85a2e3b1404063307e1ae36f87a2fa4d04c0d3b487","title":"“Worklog must not be null” unexpected error?","path":"/kb/latest/unexpected-error","children":[]},{"id":"ci_321dbce7661043ee1477731f83fb44e21b99b650297e1740403815d338dbad58","title":"Error when trying to start a Time Tracker trial","path":"/kb/latest/error-when-trying-to-start-a-time-tracker-trial","children":[]},{"id":"ci_48acd7d2742cc25f23ef279535d4a2d48dcb0342ac97b1574405b795ddbf0ecf","title":"The remaining estimate does not update when changing the original estimate","path":"/kb/latest/the-remaining-estimate-does-not-update-when-changing-the-original-estimate","children":[]}]}]},{"id":"ci_26b29661711628679e82104957174e33f4b57b33ff19d804ac1835fbcdf0acc8","title":"Time Tracker DC","path":"/kb/latest/time-tracker-dc","children":[{"id":"ci_0348098b72a82c64b30dcebb25dd0057994fcfc9a664420aaa11cdafa93eb4c2","title":"How To - Time Tracker DC","path":"/kb/latest/how-to-time-tracker-dc","children":[{"id":"ci_b2e3aadfac48588645281168654ddde48ef7acba41962a454bfcdda04c9de283","title":"Placeholder","path":"/kb/latest/placeholder","children":[]},{"id":"ci_8bdf6b123f4c8d881829fb0ad9b38984618a8810f5be485c835bc168975f0e8a","title":"Usage statistics - Time Tracker DC","path":"/kb/latest/usage-statistics-time-tracker-dc","children":[]},{"id":"ci_69b2f4d90bcb72228a35f02ce5d82da01e38bc3f48dcbcf8bb9fce4f73e74295","title":"Migration: Data Center to Cloud (Time Tracker)","path":"/kb/latest/migration-data-center-to-cloud-time-tracker","children":[]}]},{"id":"ci_696eb6eaad744fadc4fae8512e293b19ca0252a38aaeb921b983d571530a588d","title":"Troubleshooting - Time Tracker DC","path":"/kb/latest/troubleshooting-time-tracker-dc","children":[{"id":"ci_88d527045a416a80c197d089071b9d618e77b5c0dd13652f52e9528eec588887","title":"Placehlolder","path":"/kb/latest/placehlolder","children":[]},{"id":"ci_fdfd56c578c9c5234dc15c11aad0aebd1f25e043faefafd5ca2e109210a55ec6","title":"Dangerous use of multiple connections","path":"/kb/latest/dangerous-use-of-multiple-connections","children":[]},{"id":"ci_b147f31544387f60aad1553bf6262aec22a1b0396a5f49636b05a95c245c1401","title":"Selecting a specific Project Category showing only worklogs for current user in Timesheet Reports and Gadgets for Jira Server","path":"/kb/latest/selecting-a-specific-project-category-showing-only","children":[]},{"id":"ci_efd2146e9e7328ac1018151c5cf4b3e9b3a5a9606aa74a6845d8cc851592551c","title":"Performance Issue causing Blank white dashboards and prime Timesheets requests timeouts","path":"/kb/latest/performance-issue-causing-blank-white-dashboards-a","children":[]},{"id":"ci_8a4797bcb925a51101bfd7fa85f6f4c20d2cb821b2106c657276995827b493a1","title":"Worklog Pop-up not appearing on Time sheet dashboard gadget","path":"/kb/latest/worklog-pop-up-not-appearing-on-time-sheet-dashboa","children":[]},{"id":"ci_f146851438e95cb6dc9ac404aef894790c4598fc6b6f41555684daf520cbb10b","title":"Time Tracker (Time Sheet) gadget is blank white on dashboard","path":"/kb/latest/timesheet-gadget-is-blank-white-on-dashboard","children":[]},{"id":"ci_cf0c07b6cad3607970f58eed707390f3e5c2fde72a7ce062bf09dc5e82982dce","title":"NoSuchMethodError displaying dashboard gadget or Time column in report","path":"/kb/latest/nosuchmethoderror-displaying-dashboard-gadget-or-t","children":[]},{"id":"ci_2a6b992fdb954343396a0f74147d8a7bac9e2a821e759d49f4002e07981abf30","title":"Values do not retain when changing report criteria","path":"/kb/latest/values-do-not-retain-when-changing-report-criteria","children":[]},{"id":"ci_0f353ab97fd3fa2360a2277e0eb9f79328a1a54737427155934c8369a3fc30ef","title":"Time Tracker is not working, not displaying data or Edit function, it's just blank","path":"/kb/latest/time-tracker-is-not-working-not-displaying-data-or","children":[]},{"id":"ci_f296d20b07a4db8a25ef58d5524da3478d584b06636888ea192500c4008dadd1","title":"Date picker calendar mixing up day, month and year","path":"/kb/latest/date-picker-calendar-mixing-up-day-month-and-year","children":[]}]}]},{"id":"ci_f34654f120647f9392b3acad7912b6aacc551a0fbddeb9c44ea9cd72ff26c10a","title":"BI Connectors Group","path":"/kb/latest/bi-connectors-group","children":[{"id":"ci_c9fc047f78a31a9e0cda7492c0421221a82c0ecea99918d7fd2f874dd5ea7dbc","title":"Power BI Connector for Jira Cloud","path":"/kb/latest/power-bi-connector-for-jira-cloud","children":[{"id":"ci_5ef4870fe96d790a30b091d773666c0e961d2f018a5c09c49c55854fdd64994a","title":"How To - Power BI Connector for Jira Cloud","path":"/kb/latest/how-to-power-bi-connector-for-jira-cloud","children":[{"id":"ci_6c16fd9e9a458da004bef69eaa39386149d7cbbbb740588bddeba5a73530b804","title":"How the Jira site renaming affects the connector","path":"/kb/latest/how-the-jira-site-renaming-affects-the-connector","children":[]},{"id":"ci_8b87b1f57592f7831ca777c50a837773754e1207c2647f3d93d47f6797726252","title":"Impact of Jira data residency migration","path":"/kb/latest/impact-of-jira-data-residency-migration","children":[]},{"id":"ci_55802f1ef8c5162c02afdbd4358aa98361263839b3bf236c3c4ab595e4d5b0a3","title":"How to connect the Issues and Request Types tables","path":"/kb/latest/how-to-connect-the-issues-and-request-types-tables","children":[]},{"id":"ci_623a7c2589a4a7ece55fc856e4047aadcd59b2bd2905c62c06dc8a4d1b433df4","title":"How Issue Links differ from Parent Issues in the connector","path":"/kb/latest/how-issue-links-differ-from-parent-issues-in-the-connector","children":[]},{"id":"ci_e82a9b8c13d5e9c8b63a0dd4cf6ed4efec1b8b8d73d8664744ff7b7d2c4c84ba","title":"Deprecation of Jira API token and its difference from access token - Power BI Connector","path":"/kb/latest/deprecation-of-jira-api-token-and-its-difference-from-access-token-power-bi-connector","children":[]},{"id":"ci_20b4b9e86bcf17556b4a2dd72b5546fde1fcc9fdc1327d8993f0ec99958b3c3b","title":"How to export ranks from Xray board","path":"/kb/latest/how-to-export-ranks-from-xray-board","children":[]},{"id":"ci_52b30d7622e4e4eb7155b3024018ed8955a2b9771fa2c39d2336470ee14687bb","title":"How to recover Power BI Connector for Jira after Jira failure","path":"/kb/latest/how-to-recover-power-bi-connector-for-jira-after-jira-failure","children":[]},{"id":"ci_eacb193f2c9ee932f29d6f3c4f34055f9a31a8121bf3bdf96b1d9afd28cb82e4","title":"How to export Structure formulas","path":"/kb/latest/how-to-export-structure-formulas","children":[]},{"id":"ci_43a84938d5e7d7fe98e2af0409752c98ce193020c18cb049ddf4bd26d76fc8c5","title":"Transferring Power BI ownership after an employee departure","path":"/kb/latest/transferring-power-bi-ownership-after-an-employee-departure","children":[]},{"id":"ci_6663c39253a1238c744f5a6f54f0effc6f66066fdc949fd5f60ff13d064b4a47","title":"How to edit shared data sources","path":"/kb/latest/how-to-edit-shared-data-sources","children":[]},{"id":"ci_a245ca8adf411909e219c97d6fcfbc18828e5abe4edeb9f7b90d349145d06d3c","title":"How to see all data sources as an administrator - Power BI Connector","path":"/kb/latest/how-to-see-all-data-sources-as-an-administrator-power-bi-connector","children":[]},{"id":"ci_167d8ef2592f22092af60dfe25af3e10048d72b12e11ed9a5e20400e2043a78d","title":"How to export worklogs of archived issues - Power BI Connector","path":"/kb/latest/how-to-export-worklogs-of-archived-issues-power-bi-connector","children":[]},{"id":"ci_0b8af092dd610433ac816b2e3412a4c7da20f208dfbe0a2674f4e02a826c1cc3","title":"How to export names/labels of Assets custom fields","path":"/kb/latest/how-to-export-names-labels-of-assets-custom-fields","children":[]},{"id":"ci_79c6af71f13bf6ebedfc0422961ff619865f6dcd443e7e09e90b855c2fc193da","title":"Should I use an Access Token or Jira API Token","path":"/kb/latest/should-i-use-an-access-token-or-jira-api-token","children":[]},{"id":"ci_f82006c2f4073f8c2f38537d547961b203535edbef0b97ef02529efe28d6c418","title":"How fast is the Power I Connector","path":"/kb/latest/how-fast-is-the-power-i-connector","children":[]},{"id":"ci_0fe011dec210ec870636b65c06fb94e9bfe52042e8236eade0a500130dbbe26d","title":"Does our Jira data ever pass through or get saved on Tempo's servers","path":"/kb/latest/does-our-jira-data-ever-pass-through-or-get-saved-on-tempo-s-servers","children":[]},{"id":"ci_cbbd1bc592b1e82bc261b388860c8eaf0d6aa7c8fd647b4a378224ba9a544fd6","title":"Support of Power Query filters","path":"/kb/latest/support-of-power-query-filters","children":[]},{"id":"ci_dacb99c627274dbfa03f4aef5872c6bd0de1c8db3896307a6103c52baacc947c","title":"How to optimize the export of Histories","path":"/kb/latest/how-to-optimize-the-export-of-histories","children":[]}]},{"id":"ci_0d9c379b392a699bca9aa4e3018f7b66b9f0356905be61199cc1d3334b270f26","title":"Troubleshooting - Power BI Connector for Jira Cloud","path":"/kb/latest/troubleshooting-power-bi-connector-for-jira-cloud","children":[{"id":"ci_716029d83d1f2d4b801e7743962bb95e725c0cbb13ee9e19c7f8c4b4475053a3","title":"While trying to connect I get the following error: Access to the resource is forbidden","path":"/kb/latest/while-trying-to-connect-i-get-the-following-error-","children":[]},{"id":"ci_df4b2d4c2e4bed07fa18dd5e699503a05675da23a4c8d0e97b507661895b363f","title":"During data export I get the following error: 429 - Too many requests","path":"/kb/latest/during-data-export-i-get-the-following-error-429-t","children":[]},{"id":"ci_e16c191ceb8c8b3fd317fd0290cc5f5282f0ae558b26c91578c9b8807d305ee6","title":"Updating Power BI data from connector takes hours and resulting in crashes","path":"/kb/latest/updating-power-bi-data-from-connector-takes-hours-","children":[]},{"id":"ci_8e22c3c40e9fd6ac14dd85e0e46caf9dcda418197a2700fe08d429cf282c979d","title":"Issue when Tempo Timesheets is displayed as a worklog author in Power BI Connector","path":"/kb/latest/issue-when-tempo-timesheets-is-displayed-as-a-worklog-author-in-power-bi-connector","children":[]},{"id":"ci_ecafd09619ebdb9cda8b519180d0576bd1914cae9f301d1ca820f1f50e16d30f","title":"Getting the OData: Request failed: The underlying connection was closed: An unexpected error occurred on a send.","path":"/kb/latest/getting-the-odata-request-failed-the-underlying-connection-was-closed-an-unexpected-error-occurred-on-a-send","children":[]},{"id":"ci_c22eee490b30b104e3fe5c024e5e8f8afd266ba542678ce68cde8e2f3d6dff7a","title":"Issue with exporting the Users table: fewer active users displayed","path":"/kb/latest/issue-with-exporting-the-users-table-fewer-active-users-displayed","children":[]},{"id":"ci_0dc781498b0c547858c891832c759f66960f7903ff82e506b2950f99106344ad","title":"Error in Power BI: The property does not exist on type","path":"/kb/latest/error-in-power-bi-the-property-does-not-exist-on-type","children":[]},{"id":"ci_5f158eda036b1a672880dc01272306e40c38ff242d1c12ff298e244d5d19d3f5","title":"The forge-ui-iframe-analytics might be temporarily down or it may have moved permanently to a new web address","path":"/kb/latest/the-forge-ui-iframe-analytics-might-be-temporarily-down-or-it-may-have-moved-permanently-to-a-new-web-address","children":[]}]}]},{"id":"ci_9e3f1fa4713cdff7e79c5cf0f2ab0489be2663451202cc6b14e4dba8730bbabf","title":"SQL Connector for Jira Cloud","path":"/kb/latest/sql-connector-for-jira-cloud","children":[{"id":"ci_1dc90900cfa19246bebf30728e0ab0744eb0981932aad8056adfa776d5104758","title":"How To - SQL Connector for Jira Cloud","path":"/kb/latest/how-to-sql-connector-for-jira-cloud","children":[{"id":"ci_11be00ba9bb50f5863c2f0d58a27854b0901147e07e972a955361ae51e6a6c96","title":"How to export worklogs of archived issues - SQL Connector","path":"/kb/latest/how-to-export-worklogs-of-archived-issues-sql-connector","children":[]},{"id":"ci_835c5479884e3bf470f02294529faea966ac9a92e5f4c42bd9e23a4291b25ddb","title":"Deprecation of Jira API token and its difference from access token - SQL Connector","path":"/kb/latest/deprecation-of-jira-api-token-and-its-difference-from-access-token-sql-connector","children":[]},{"id":"ci_b1158447fbb0db1632bdb2c07a0815699be716c8ecbe097d237ce18ed9057dec","title":"How to see all data sources as an administrator - SQL Connector","path":"/kb/latest/how-to-see-all-data-sources-as-an-administrator-sql-connector","children":[]},{"id":"ci_7436ae2a77ad52e2d36f31edc03abdf6153ef9514ff5f4f188c70ef82c21ad14","title":"The exporting mechanism of SQL Connector in terms of security","path":"/kb/latest/the-exporting-mechanism-of-sql-connector-in-terms-of-security","children":[]}]},{"id":"ci_f2fb43d8057c42eeb38e265beb720f13756efd2d34d1d53b0e5ac61fdd213429","title":"Troubleshooting - SQL Connector for Jira Cloud","path":"/kb/latest/troubleshooting-sql-connector-for-jira-cloud","children":[{"id":"ci_8000166fffe3deae93b3965549a8037fae07b6d4601c03db58c445793250b7de","title":"While validating the connection, I get the error saying the private IP is not allowed","path":"/kb/latest/while-validating-the-connection-i-get-the-error-sa","children":[]},{"id":"ci_e639e6135b5a427a3a5a36e4eff054f0086e61cd26272bf6f03dda7118360bbd","title":"Issue when Tempo Timesheets is displayed as a worklog author in SQL Connector","path":"/kb/latest/issue-when-tempo-timesheets-is-displayed-as-a-worklog-author-in-sql-connector","children":[]},{"id":"ci_0053a885d00587160001e04080a3bfbddb31f82ed2568c0aba343db87880421b","title":"Export was interrupted during system upgrade in SQL Connector","path":"/kb/latest/export-was-interrupted-during-system-upgrade-in-sql-connector","children":[]}]}]},{"id":"ci_a09776d9b26b789f25976104e06ad489d4ccb6193932e2886b4482bf7eba30c6","title":"Power BI Connector for Jira DC","path":"/kb/latest/power-bi-connector-for-jira-dc","children":[{"id":"ci_d52517be31c17454731ff7a82ab1f231b3c8d43272c3e5b3d962c71d4b08c0e0","title":"How To - Power BI Connector for Jira DC","path":"/kb/latest/how-to-power-bi-connector-for-jira-dc","children":[{"id":"ci_59ec4eb39b694f7084d95b046cd4ec6687b2a358e42c2465a2a7ca1c05115709","title":"Is the Power BI Connector affected by rate limiting?","path":"/kb/latest/is-the-power-bi-connector-affected-by-rate-limiting","children":[]},{"id":"ci_e3d0f57985e9c03ea5bb71421b05d7ed1933e05ff6e552006d1acb6429b2c05d","title":"How to export user picker field data from Jira","path":"/kb/latest/how-to-export-user-picker-field-data-from-jira","children":[]}]},{"id":"ci_17827a9353456c4bd50027e6a58ad9ce4712e9058967d3389c6aa3ca6409a90f","title":"Troubleshooting - Power BI Connector for Jira DC","path":"/kb/latest/troubleshooting-power-bi-connector-for-jira-dc","children":[{"id":"ci_139c805d00d35db9d06008c79eeb3bb19d075d37a67993467851338a5c4027d7","title":"Troubleshooting Power BI Connector DC","path":"/kb/latest/troubleshooting-power-bi-connector-dc","children":[]}]}]},{"id":"ci_66e6ba8d26f4087422762bc0bc05e44929491f549385263a744da7e39be45f6c","title":"SQL Connector for Jira DC","path":"/kb/latest/sql-connector-for-jira-dc","children":[{"id":"ci_b1f0942fdcc8ec9d2a3ff4fbed9a4321681bc4d3fd7b420259c8fcfcfc6496ec","title":"How To - SQL Connector for Jira DC","path":"/kb/latest/how-to-sql-connector-for-jira-dc","children":[{"id":"ci_54b7fbf3d940a89eb4bdc7b0878947f95e198c9a0f92203326b5c48dea62fde1","title":"How To SQL Connector DC","path":"/kb/latest/how-to-sql-connector-dc","children":[]}]},{"id":"ci_0c48807668246e7ffcbddaa2350a445799c91f4b15e30c4741bc097d6392e10b","title":"Troubleshooting - SQL Connector for Jira DC","path":"/kb/latest/troubleshooting-sql-connector-for-jira-dc","children":[{"id":"ci_ceee8ca17684c4632af5fd848e01bf6182cb0eb56692c12fa105451649853583","title":"Troubleshooting SQL Connector DC","path":"/kb/latest/troubleshooting-sql-connector-dc","children":[]}]}]},{"id":"ci_0ecdc035e945ca2b3f4576c8c7adaacd48b30b3f08f3d69aa6f2b5b68b396b48","title":"Tableau Connector for Jira Cloud","path":"/kb/latest/tableau-connector-for-jira-cloud","children":[{"id":"ci_70ab1a142a3faf896423d4762144a560001dab16ff98a0aebb90cf7b4688a0fc","title":"How To - Tableau Connector for Jira Cloud","path":"/kb/latest/how-to-tableau-connector-for-jira-cloud","children":[{"id":"ci_5a5267c5a095ea8cf57f4f599755d0bdc1e599ee7a44ff3076d482bef2627be8","title":"Deprecation of Jira API token and its difference from access token - Tableau Connector","path":"/kb/latest/deprecation-of-jira-api-token-and-its-difference-from-access-token-tableau-connector","children":[]},{"id":"ci_724c0373e8cd88179d5a80df486fff4d75641da5317f6d99f3a00025feb41262","title":"Should I use an Access Token or Jira API Token to authenticate","path":"/kb/latest/should-i-use-an-access-token-or-jira-api-token-to-authenticate","children":[]}]},{"id":"ci_2532199d40ffa433bef9116ead4ff203b1e2d760dac6d93c6c7b78083f563397","title":"Troubleshooting - Tableau Connector for Jira Cloud","path":"/kb/latest/troubleshooting-tableau-connector-for-jira-cloud","children":[{"id":"ci_2690bc3a22b9127bdf0090f523f490ab198ba87c2f1121d4bfc4878bf27c6d95","title":"Issue when Tempo Timesheets is displayed as a worklog author in Tableau Connector","path":"/kb/latest/issue-when-tempo-timesheets-is-displayed-as-a-worklog-author-in-tableau-connector","children":[]}]}]},{"id":"ci_1c87111189ead7dddd6a298c8c984cd468d4cfbb25526958ef38692ba2d40c30","title":"Tableau Connector for Jira DC","path":"/kb/latest/tableau-connector-for-jira-dc","children":[{"id":"ci_6020fa6b93aa29c167f6e759db26087b0e7e69066966005179f8a8ee432c7fb6","title":"How To - Tableau Connector for Jira DC","path":"/kb/latest/how-to-tableau-connector-for-jira-dc","children":[{"id":"ci_710f86fdfe6eedcc8d0ae0bb93b96923f3f9872a3734bd5d3c792c99abfbcffb","title":"Is the Tableau Connector affected by rate limiting?","path":"/kb/latest/is-the-tableau-connector-affected-by-rate-limiting","children":[]}]},{"id":"ci_f2075919415ea4972e21629de574e6e80a6c211b939d624b160fe104ba0f5500","title":"Troubleshooting - Tableau Connector for Jira DC","path":"/kb/latest/troubleshooting-tableau-connector-for-jira-dc","children":[{"id":"ci_644640ff32538610a04a40146bee6bb68b9ce1cad365f678c0e67ae4cc0ee4af","title":"Troubleshooting Tableau Connector DC","path":"/kb/latest/troubleshooting-tableau-connector-dc","children":[]}]}]},{"id":"ci_aaa918830c02a514d1acb8254a153f1b1bfa2a72214ca16936fb3487e93a7021","title":"BigQuery Connector for Jira Cloud","path":"/kb/latest/bigquery-connector-for-jira-cloud","children":[{"id":"ci_e3622dcc4d022b488d9a7048fe26e54655f8e762976baee51f2593dd8b9397b9","title":"How To - BigQuery Connector for Jira Cloud","path":"/kb/latest/how-to-bigquery-connector-for-jira-cloud","children":[{"id":"ci_b3e83112533216ffe1d9f8a32e9613df014ed9e76af940c697a1433ed22fd2d0","title":"Deprecation of Jira API token and its difference from access token - BigQuery Connector","path":"/kb/latest/deprecation-of-jira-api-token-and-its-difference-from-access-token-bigquery-connector","children":[]}]},{"id":"ci_dbabc255d5d116c1f1c57fee7b66f7dd62bd7a5218e772b5a64d8df46c56f7c8","title":"Troubleshooting - BigQuery Connector for Jira Cloud","path":"/kb/latest/troubleshooting-bigquery-connector-for-jira-cloud","children":[{"id":"ci_5d305e105e63cd824cee0b7a0ba64028083bb7ce3943dafecd7a1e999cba6bce","title":"Issue when Tempo Timesheets is displayed as a worklog author in BigQuery Connector","path":"/kb/latest/issue-when-tempo-timesheets-is-displayed-as-a-worklog-author-in-bigquery-connector","children":[]},{"id":"ci_3363cd50be573bc35403cb031ada700770de8ca8acc4e6a29083a48584e0ada4","title":"Export was interrupted during system upgrade in BigQuery Connector","path":"/kb/latest/export-was-interrupted-during-system-upgrade-in-bigquery-connector","children":[]}]}]},{"id":"ci_773349c95ea6f6e96292d9d315290911dfc08cde17241ff51d7a87b260a68592","title":"BigQuery Connector for Jira DC","path":"/kb/latest/bigquery-connector-for-jira-dc","children":[{"id":"ci_1e7b3b7a079a4d8bb494bfc8f73de17a282f81d4d30df852251eca203f0936e2","title":"How To - BigQuery Connector for Jira DC","path":"/kb/latest/how-to-bigquery-connector-for-jira-dc","children":[{"id":"ci_995aa4d1f3470e97f86e9bcc3fb7221dd39c30e2e8c875e2aab3ae6b0d1567fe","title":"How To BigQuery Connector DC","path":"/kb/latest/how-to-bigquery-connector-dc","children":[]}]},{"id":"ci_dac05817a57d30a0dbb6d24d79a544f80225431ed2439603522485906b8ac927","title":"Troubleshooting - BigQuery Connector for Jira DC","path":"/kb/latest/troubleshooting-bigquery-connector-for-jira-dc","children":[{"id":"ci_650205afe53c65274188db74389b51a3a4cc33ab0813b79e57c5175a4f8c2ecc","title":"Troubleshooting BigQuery Connector DC","path":"/kb/latest/troubleshooting-bigquery-connector-dc","children":[]}]}]},{"id":"ci_0acf37a8d9312f8dbe6158a2cc5c2316045655f48b002d05685be45d39483f67","title":"Looker Studio Connector for Jira Cloud","path":"/kb/latest/looker-studio-connector-for-jira-cloud","children":[{"id":"ci_f9b061a87705f9f21cb5e83398b2c54a798ba3857eac2ee53f5be6fca3187c96","title":"How To - Looker Studio Connector for Jira Cloud","path":"/kb/latest/how-to-looker-studio-connector-for-jira-cloud","children":[{"id":"ci_eea112b6b3cff98a95f0c4535d097bc347fad5fe787ba5e32896130e151e5912","title":"Deprecation of Jira API token and its difference from access token - Looker Studio Connector","path":"/kb/latest/deprecation-of-jira-api-token-and-its-difference-from-access-token-looker-studio-connector","children":[]}]},{"id":"ci_a1fdc064b4bb724415f14f063fdfce0a2389014fd88433b20bb8a3057a4463b5","title":"Troubleshooting - Looker Studio Connector for Jira Cloud","path":"/kb/latest/troubleshooting-looker-studio-connector-for-jira-cloud","children":[{"id":"ci_1ec3069b5793d4810fd224bd12b1c25c5778ffff9a57125b1d2e436f53f3cdc8","title":"Issue when Tempo Timesheets is displayed as a worklog author in Looker Studio Connector","path":"/kb/latest/issue-when-tempo-timesheets-is-displayed-as-a-worklog-author-in-looker-studio-connector","children":[]}]}]},{"id":"ci_a85d2dcbd4b7e4c8310edeac53a55eea4c7fcdcbbbe0a5d8ebe8d85890d4eb26","title":"Power BI Connector for monday.com","path":"/kb/latest/power-bi-connector-for-monday-com","children":[{"id":"ci_b53b2ccc89167404432e5d3ded01d712bf7a74b805e5020aa50b6388c2219191","title":"How To - Power BI Connector for monday.com","path":"/kb/latest/how-to-power-bi-connector-for-monday-com","children":[{"id":"ci_90ee2940cb170af3d5e3d25b63c82910847b8df42feb69498c8109204f624bcf","title":"Where can I find my Invoices","path":"/kb/latest/where-can-i-find-my-invoices","children":[]}]},{"id":"ci_1165682d3d63aee635d2f211a5fbf256d54349b43527c1ef93dd9352c323cbb6","title":"Troubleshooting - Power BI Connector for monday.com","path":"/kb/latest/troubleshooting-power-bi-connector-for-monday-com","children":[{"id":"ci_6c409a138821bb501a475bcd6d63af1b43cc6ff0b0ae9570918ae7eb529ad46d","title":"Duplicates error","path":"/kb/latest/duplicates-error","children":[]}]}]},{"id":"ci_1d48cf8eb608cbe696caa19668f7637db527d1072b3d10beef6ac585aabc48ed","title":"Tableau Connector for monday.com","path":"/kb/latest/tableau-connector-for-monday-com","children":[{"id":"ci_0db02b59287541243f5c7424278a793d7ce882beaa863d90ba8297186bfe3433","title":"How To - Tableau Connector for monday.com","path":"/kb/latest/how-to-tableau-connector-for-monday-com","children":[{"id":"ci_5849710d7d1c735111160c33f40ced2acadf99a40db9cd5936ce456e0625f195","title":"How To Tableau Connector monday.com","path":"/kb/latest/how-to-tableau-connector-monday-com","children":[]}]},{"id":"ci_175892bca36577cb397da43ea98e4a110038bd0b340e7c6bac4431fbc9caf4a4","title":"Troubleshooting - Tableau Connector for monday.com","path":"/kb/latest/troubleshooting-tableau-connector-for-monday-com","children":[{"id":"ci_3746a41f303d8bfe66384e3d858b4584c19cdea642e5eae09c5edf8158d30305","title":"Troubleshooting Tableau Connector monday.com","path":"/kb/latest/troubleshooting-tableau-connector-monday-com","children":[]}]}]},{"id":"ci_4c3f6ad0e21960f875ead6d8bc11872a2f73c68748c325e92fd289dc97b1b3c3","title":"Power BI Connector for Zendesk","path":"/kb/latest/power-bi-connector-for-zendesk","children":[{"id":"ci_d4f00f445f5abca6823ba4084688cb86cd5c04005476f25e7bf0dc48bf705e6a","title":"How To - Power BI Connector for Zendesk","path":"/kb/latest/how-to-power-bi-connector-for-zendesk","children":[{"id":"ci_02541ddfe70c2461627167ff7730b400baa82d57e15e29102c956dd56d13cdd7","title":"How To Power BI Connector Zendesk","path":"/kb/latest/how-to-power-bi-connector-zendesk","children":[]}]},{"id":"ci_13dfdde0d9d469f40c779b6a0e16809884aeb3888a498fc478cf576020eb0217","title":"Troubleshooting - Power BI Connector for Zendesk","path":"/kb/latest/troubleshooting-power-bi-connector-for-zendesk","children":[{"id":"ci_9f83c1164677d7a8e7181f9b3ae109e96ef11c325c403ec3d98b22ff9cd4926c","title":"Troubleshooting Power BI Connector Zendesk","path":"/kb/latest/troubleshooting-power-bi-connector-zendesk","children":[]}]}]},{"id":"ci_8b3925ddf1a8caca369906987dad32a62707e002e6f52b78b7fef40aa3a98a32","title":"Tableau Connector for Zendesk","path":"/kb/latest/tableau-connector-for-zendesk","children":[{"id":"ci_b21a85bde614586b8d2cbd953d21d5261b44809943e83eb87ee8fe762fd9ed2d","title":"How To - Tableau Connector for Zendesk","path":"/kb/latest/how-to-tableau-connector-for-zendesk","children":[{"id":"ci_005a6a9afffcbb786f39db5ce9f37328a04cddc9101cfbfd633f8fcca8a89af6","title":"How To Tableau Connector Zendesk","path":"/kb/latest/how-to-tableau-connector-zendesk","children":[]}]},{"id":"ci_447a164ce7c31d2da495d93834e12c550e9998d4ef101f279118cd2413b8a2f5","title":"Troubleshooting - Tableau Connector for Zendesk","path":"/kb/latest/troubleshooting-tableau-connector-for-zendesk","children":[{"id":"ci_9df447c3b1734405e201a99f4ef649e5c45e0273840eec5d17f7c13cfc22f222","title":"Troubleshooting Tableau Connector Zendesk","path":"/kb/latest/troubleshooting-tableau-connector-zendesk","children":[]}]}]},{"id":"ci_2f38ab7a86c547700a9049d1f992489d53143388bd39c737ed63eae347e5eeac","title":"Power BI Connector for Shopify","path":"/kb/latest/power-bi-connector-for-shopify","children":[{"id":"ci_a4901df92ad62ee59e9d875789bc917a35623dd10359829affc1f5339dd97a06","title":"How To - Power BI Connector for Shopify","path":"/kb/latest/how-to-power-bi-connector-for-shopify","children":[{"id":"ci_19cc7337d588566ec404a4d35061ab5d044a75b9eef148af549bc414492584c5","title":"How To Power BI Connector Shopify","path":"/kb/latest/how-to-power-bi-connector-shopify","children":[]}]},{"id":"ci_33ae4b258b67da8c814b8fbe23e52ce8cf8b0bbebd911d112bdadd7ad74f1b62","title":"Troubleshooting - Power BI Connector for Shopify","path":"/kb/latest/troubleshooting-power-bi-connector-for-shopify","children":[{"id":"ci_1458dfceedf09178dc95d40bb58f35420b6198f144c770905aab7c4de8613aca","title":"Troubleshooting Power BI Connector Shopify","path":"/kb/latest/troubleshooting-power-bi-connector-shopify","children":[]}]}]},{"id":"ci_7ab614da1c59556e8412b571a4079dc125579117851c47cfb7e09bb0b935b7c4","title":"Tableau Connector for Shopify","path":"/kb/latest/tableau-connector-for-shopify","children":[{"id":"ci_8c8fbf4bf8ebd39763643260224711a0d35c6e99079497ebf0d7c06cf51dae59","title":"How To - Tableau Connector for Shopify","path":"/kb/latest/how-to-tableau-connector-for-shopify","children":[{"id":"ci_522856e3fc78eb3e2aba9d98943e61d208f4083d5fa6c09232901bb878b471e8","title":"How To Tableau Connector Shopify","path":"/kb/latest/how-to-tableau-connector-shopify","children":[]}]},{"id":"ci_7a3ab9ee2549abca64866630d097977f8d8e5f74da0a07d60bfdbcd4688074fd","title":"Troubleshooting - Tableau Connector for Shopify","path":"/kb/latest/troubleshooting-tableau-connector-for-shopify","children":[{"id":"ci_a73d0e29d88336c27d7fda1b7734fc2beee972a2ff98c85b3fcfec612b23b939","title":"Troubleshooting Tableau Connector Shopify","path":"/kb/latest/troubleshooting-tableau-connector-shopify","children":[]}]}]},{"id":"ci_d69ab7365a8c13f18c0f50e143880c3550012631b0865f32bb62368f3813fae4","title":"Power BI Connector for ServiceNow","path":"/kb/latest/power-bi-connector-for-servicenow","children":[{"id":"ci_ce7ade5a4bd5c9cfa3220d241a88904f47f624127f352286a8a0498aaa16d04f","title":"How To - Power BI Connector for ServiceNow","path":"/kb/latest/how-to-power-bi-connector-for-servicenow","children":[{"id":"ci_d6cc2f5a5ca5e3b59058c0f5bd824c5156527896bb99a6008ffba2b2c87c1093","title":"How To Power BI Connector ServiceNow","path":"/kb/latest/how-to-power-bi-connector-servicenow","children":[]},{"id":"ci_8ef7812777dc6b473dfcab568478bb0b38974003f4249237e4c4c231e847c4de","title":"How to fetch the Serial number and Asset tag fields from the alm_hardware/alm_asset tables","path":"/kb/latest/how-to-fetch-the-serial-number-and-asset-tag-fields-from-the-alm_hardware-alm_asset-tables","children":[]}]},{"id":"ci_bf43e54cb3a6082ea286b44ac37a7467697503e1a3c7259c6f2d82546a88e8d2","title":"Troubleshooting - Power BI Connector for ServiceNow","path":"/kb/latest/troubleshooting-power-bi-connector-for-servicenow","children":[{"id":"ci_2d78532779d53ae854eecd3acd54b49f9d57971e74b111b11ea738dcd990c481","title":"Troubleshooting Power BI Connector ServiceNow","path":"/kb/latest/troubleshooting-power-bi-connector-servicenow","children":[]}]}]},{"id":"ci_4a14ac7ce2d191126c54375ee50d047184b0306291a156ff0e925a8b4c8fd994","title":"Tableau Connector for ServiceNow","path":"/kb/latest/tableau-connector-for-servicenow","children":[{"id":"ci_aff7ae0357794382eeea88eeb090cd468f2a1f9610cebe0921f3c4aa311b03d5","title":"How To - Tableau Connector for ServiceNow","path":"/kb/latest/how-to-tableau-connector-for-servicenow","children":[{"id":"ci_f78b3493de63e956ca313a85015b68d4c18a49e19558f111c55215c2003a6342","title":"How To Tableau Connector ServiceNow","path":"/kb/latest/how-to-tableau-connector-servicenow","children":[]}]},{"id":"ci_676008f199b2f44d78238048c0468ef7a957c6a867219eb57766a35f310a363b","title":"Troubleshooting - Tableau Connector for ServiceNow","path":"/kb/latest/troubleshooting-tableau-connector-for-servicenow","children":[{"id":"ci_09944657ca3d65851819003a0a8c2cf849c6f511b8a5ebd20e2bc49efcb5cefc","title":"Troubleshooting Tableau Connector ServiceNow","path":"/kb/latest/troubleshooting-tableau-connector-servicenow","children":[]}]}]},{"id":"ci_c31aed0d72f22aa11548beb10e9a2f568147a4c5c76716af1d43cbade691563c","title":"Power BI Embed Reports for Jira Cloud","path":"/kb/latest/power-bi-embed-reports-for-jira-cloud","children":[{"id":"ci_26e8801c81d66d5ae25e2368dac1c1691c00c8343fcad9da2484ba9c24973926","title":"How To - Power BI Embed Reports for Jira Cloud","path":"/kb/latest/how-to-power-bi-embed-reports-for-jira-cloud","children":[{"id":"ci_a438fd5f759b48b86cf5b5d60682e812180a66e02d8a00024b99cdb45c9df109","title":"How To Power BI Embed Reports for Jira","path":"/kb/latest/how-to-power-bi-embed-reports-for-jira","children":[]}]},{"id":"ci_1bea494d5bb8d0d8b54e6262087b316a6aa79fa0206aa89dc4df054cb781bc7f","title":"Troubleshooting - Power BI Embed Reports for Jira Cloud","path":"/kb/latest/troubleshooting-power-bi-embed-reports-for-jira-cloud","children":[{"id":"ci_892cd7a3e17c8acc8541668bbd807683f37528ee2b5661722c6560e1cf0d6066","title":"Troubleshooting Power BI Embed Reports for Jira","path":"/kb/latest/troubleshooting-power-bi-embed-reports-for-jira","children":[]}]}]}]},{"id":"ci_586f7b191519a0bf87bc9a776fa7d8568c8646d0694c0378cb2313847a7eb9fb","title":"2FA Group","path":"/kb/latest/2fa-group","children":[{"id":"ci_63a516cddc35a03aed4126a831ae06c5f1f01be7ef6920031937672f08d1ca1f","title":"2FA for Jira: U2F & TOTP","path":"/kb/latest/2fa-for-jira-u2f-totp","children":[{"id":"ci_fff4c43ea83f9bc8fae1f7bf1884244a2807ef0693dcf38b18664703f8c31e8d","title":"How To - 2FA for Jira: U2F & TOTP","path":"/kb/latest/how-to-2fa-for-jira-u2f-totp","children":[{"id":"ci_6c4d466e715b9bc0650367ba563733fb73fc06b010eb758d019f73702196cfc8","title":"How To 2FA Jira","path":"/kb/latest/how-to-2fa-jira","children":[]}]},{"id":"ci_91d5dca4bc5729f62ea3ffd4b4462366dd8b8022d736b75d04934c0ec6979ca7","title":"Troubleshooting - 2FA for Jira: U2F & TOTP","path":"/kb/latest/troubleshooting-2fa-for-jira-u2f-totp","children":[{"id":"ci_a8987f17b689046f886eebc0fa0441201ddd2f9202f3dd86f1ddfdde3d66007c","title":"Troubleshooting 2FA Jira","path":"/kb/latest/troubleshooting-2fa-jira","children":[]},{"id":"ci_061f435a628aafd4efe8ac9a15282f61894bf32f76277e1fd53d1c9d1796d6e3","title":"Issues with 2FA login in Jira: \"Two factor authentication failed\" error","path":"/kb/latest/issues-with-2fa-login-in-jira-two-factor-authentication-failed-error","children":[]}]}]},{"id":"ci_84828597c3b3fa6b580e561638256c821821dac413041110b8290f3a84bf2ef3","title":"2FA for Confluence: U2F & TOTP","path":"/kb/latest/2fa-for-confluence-u2f-totp","children":[{"id":"ci_0e1e04d5bf08570fe876029c0b4ee323c3cb2039c14eab93ba0d44016e0dc557","title":"How To - 2FA for Confluence: U2F & TOTP","path":"/kb/latest/how-to-2fa-for-confluence-u2f-totp","children":[{"id":"ci_55613c95056741541de56be93619507005f9c84262f70eadd804dc3b7d54a213","title":"How To 2FA Confluence","path":"/kb/latest/how-to-2fa-confluence","children":[]}]},{"id":"ci_94b319ed7991d77756cf7bdf67234ec0ae6b81fb17d411a8f394f92d56e3c380","title":"Troubleshooting - 2FA for Confluence: U2F & TOTP","path":"/kb/latest/troubleshooting-2fa-for-confluence-u2f-totp","children":[{"id":"ci_0d3a051ab70d212db80e2e32c0b79a517f2c01bcb8256c48cec57c9f61f734f1","title":"Troubleshooting 2FA Confluence","path":"/kb/latest/troubleshooting-2fa-confluence","children":[]},{"id":"ci_5d477b7b9eae88e425d52fc352a0bd80be74fc35b1e5052f7c3621c48d7da4ad","title":"Issues with 2FA login in Confluence: \"Two factor authentication failed\" error","path":"/kb/latest/issues-with-2fa-login-in-confluence-two-factor-authentication-failed-error","children":[]}]}]},{"id":"ci_0fce839ea10b83a0549f4a0f8cb37103bf20f0e1bf3ab77ef4bbfacd4d1e2a9a","title":"2FA for Bitbucket: U2F & TOTP","path":"/kb/latest/2fa-for-bitbucket-u2f-totp","children":[{"id":"ci_2f59263707010de8ec4f3751d883b1b3baf43b99479ba9bca4c78e38a39ba8f6","title":"How To - 2FA for Bitbucket: U2F & TOTP","path":"/kb/latest/how-to-2fa-for-bitbucket-u2f-totp","children":[{"id":"ci_b615d6da13a0866b9e4072bc003d731d428ea268bfa1ddd9bf2705134f036052","title":"How To 2FA Bitbucket","path":"/kb/latest/how-to-2fa-bitbucket","children":[]}]},{"id":"ci_2ad5fe106c8d9a20849eb1e84edbe0482176113cf0d2ad497f9d59d9dde86d21","title":"Troubleshooting - 2FA for Bitbucket: U2F & TOTP","path":"/kb/latest/troubleshooting-2fa-for-bitbucket-u2f-totp","children":[{"id":"ci_9275cd08ca2c24589621b6a258a8d6a4b382990d3bd46a1fe200b1c6a28b8a54","title":"Troubleshooting 2FA Bitbucket","path":"/kb/latest/troubleshooting-2fa-bitbucket","children":[]},{"id":"ci_787bfe2cacd1f92b4524af5a47aa0da987d50ce0341b3be9bb1c13da4518e73a","title":"Issues with 2FA login in Bitbucket: \"Two factor authentication failed\" error","path":"/kb/latest/issues-with-2fa-login-in-bitbucket-two-factor-authentication-failed-error","children":[]}]}]}]},{"id":"ci_87929aa15520e0690859f1d1e41bc971f39c5060baa9405755f5590d0af3d08f","title":"Vault Password Manager Cloud","path":"/kb/latest/vault-password-manager-cloud","children":[{"id":"ci_b59218d5efd97fb4282158f1637419222d85e0dbe269f40494a581af4b793378","title":"How To - Vault Password Manager Cloud","path":"/kb/latest/how-to-vault-password-manager-cloud","children":[{"id":"ci_c7929edde5ab6d4ab5e0a9a97f0e374e340ecfe7cfb71e7c37ef7e5da679228f","title":"How to hide or remove the Organisation Shared vault","path":"/kb/latest/how-to-hide-or-remove-the-organisation-shared-vault","children":[]}]},{"id":"ci_fcffb293bf6ba3ebe337772818b80e483acc147712d0fbe13067808dca6df2e1","title":"Troubleshooting - Vault Password Manager Cloud","path":"/kb/latest/troubleshooting-vault-password-manager-cloud","children":[{"id":"ci_7e9f4c83b524f65aff27896d0c4be8b7f893987e3da6875f2a58e07a16959cb9","title":"Troubleshooting Vault","path":"/kb/latest/troubleshooting-vault","children":[]}]}]},{"id":"ci_db851750aac88fa73f8853b6dba0abca973e6e159f760b48fb477f46c65ac06c","title":"Mail Me for Jira Cloud","path":"/kb/latest/mail-me-for-jira-cloud","children":[{"id":"ci_6cdb4911588c96969617dc3227fdcc3bc92668d19d587c98353783a688eeeb37","title":"How To - Mail Me for Jira Cloud","path":"/kb/latest/how-to-mail-me-for-jira-cloud","children":[{"id":"ci_5b59dfdd396dc355a7274a86f69f43065ba9915a939a9ea785b5f8719ba4d429","title":"How To Mail Me","path":"/kb/latest/how-to-mail-me","children":[]}]},{"id":"ci_72a28de9e8f168df906b9383379059b08f1421a86de60639f9f391df9f254bdd","title":"Troubleshooting - Mail Me for Jira Cloud","path":"/kb/latest/troubleshooting-mail-me-for-jira-cloud","children":[{"id":"ci_723d147ee413773b7c4c967e20aa3d885ea96936cd3221a3939e0e36bb39d37a","title":"Troubleshooting Mail Me","path":"/kb/latest/troubleshooting-mail-me","children":[]}]}]},{"id":"ci_b87cbf20b52fba16254528e89595ae353e605b76e47e096974f9227df98cab88","title":"Budgets DC","path":"/kb/latest/budgets-dc","children":[{"id":"ci_01833f333bc5e66b826577fa9af93685279cbac65228e8b437a02f7bf75bec0d","title":"How To  - Budget DC","path":"/kb/latest/how-to-budget-dc","children":[{"id":"ci_15f438a8f43c02293246288635c9a2afa3763251d03a40c58e1a65ababa8569f","title":"Access Control Feature - Release and Action Required for Budgets Users","path":"/kb/latest/access-control-feature-release-and-action-required","children":[]},{"id":"ci_2ac608535b3d43e085e058851f40eb5d85c9e4cf5271ed8307515e711ba308d9","title":"Forecasting known future costs","path":"/kb/latest/forecasting-known-future-costs","children":[]},{"id":"ci_67c9fff0661de81de827c5bde8db4452d36fccf844d2fcb8077599c46514ece3","title":"Overhead calculation in Tempo Budgets","path":"/kb/latest/overhead-calculation-in-tempo-budgets","children":[]},{"id":"ci_4dfcf2c473ac16d2f6e4d2e86afd27e195f4e43e315cf80cef019ae2fe5c1da9","title":"Progress calculation scenarios in Tempo Budgets","path":"/kb/latest/progress-calculation-scenarios-in-tempo-budgets","children":[]},{"id":"ci_97233e69a4b4b272ae4b4803e1d7f61bc37656d92b2cca88d8bc5483116c460d","title":"Which user requires the permission of the filter to have proper visibility of a folio","path":"/kb/latest/which-user-requires-the-permission-of-the-filter-t","children":[]},{"id":"ci_c3e88f836e902680b4148b4b1de83e16a167d6e652b3ee1af72e8ac8534892cc","title":"What does it mean \"Filter not Visible\" message in Folio Overview","path":"/kb/latest/what-does-it-mean-filter-not-visible-message-in-fo","children":[]},{"id":"ci_a6a3f03da5c5761f3618a1383b78ddeb89e6c7c456867fdd1dfa237447fd4de6","title":"Tempo Budgets progress calculation (default configuration)","path":"/kb/latest/tempo-budgets-progress-calculation-default-configu","children":[]},{"id":"ci_b918b3e375b0158b30bf2267dbf603dfc356581ed0444298225a74234826c18b","title":"Tempo Budgets forecasting scenarios","path":"/kb/latest/tempo-budgets-forecasting-scenarios","children":[]},{"id":"ci_72c4c40f0a912ea5954da54fe5472979c05edfbea57f2b87e717caffd3ef7094","title":"Tempo Budgets permission matrix","path":"/kb/latest/tempo-budgets-permission-matrix","children":[]},{"id":"ci_6aa1d8e54bed9cc84148aa6ac80d3d926f4ce7ccceb5346b16b0ba41fe1764aa","title":"Handling of mixed cost rates","path":"/kb/latest/handling-of-mixed-cost-rates","children":[]},{"id":"ci_c867b46f4168ec48ca621732d50a3e0582162830cd9b9db886c771c9e66fda9a","title":"Estimated cost calculations","path":"/kb/latest/estimated-cost-calculations","children":[]},{"id":"ci_c85286d89b9a6d882e83d19b4aa0b60f920d2c36b778c3bac1b9370f5f36ca7d","title":"How do Tempo Budgets and Tempo Planner integrate to each other","path":"/kb/latest/how-do-tempo-budgets-and-tempo-planner-integrate-t","children":[]},{"id":"ci_184be61689511835c4e3bc84b9080d7f6ba01c6f53c6e340c4f7d31ceeb21432","title":"Tempo Budgets best practices","path":"/kb/latest/tempo-budgets-best-practices","children":[{"id":"ci_56737af7403003e1cdf98f3432964b2843d4f29178a69dc4d5aee1269453bc32","title":"Refining a Folio scope by using a JQL filter","path":"/kb/latest/refining-a-folio-scope-by-using-a-jql-filter","children":[]}]},{"id":"ci_44296636d5cb4e05fb2ed4fb55fe502c0302b50095f99e661056ac112ebd988e","title":"Budget folio does not show all actual logged hours by user","path":"/kb/latest/budget-folio-does-not-show-all-actual-logged-hours","children":[]}]}]},{"id":"ci_d579181ad62e096e07a30cca2ab62c0664ce350847ac47385363e54dbc96d793","title":"Structure Cloud","path":"/kb/latest/structure-cloud","children":[{"id":"ci_69d6f23c6e68d8d6175a6144e223ede0e93ad65597e204286a676d5f3c74ec6a","title":"How To - Structure Cloud","path":"/kb/latest/how-to-structure-cloud","children":[{"id":"ci_5a010486506478d393cf09f8444d19f467c66370a80fa6a411f2d158ee640128","title":"Export columns with Markdown to Excel","path":"/kb/latest/export-columns-with-markdown-to-excel","children":[]},{"id":"ci_1459e8b83be260876ab46e0b22fd21de85174b909dccee6e28d45dcceb4b113d","title":"Run Copy to Jira automatically","path":"/kb/latest/run-copy-to-jira-automatically","children":[]},{"id":"ci_84e613d1de23bc5cc6e8c190f359eec21a6e16a7103fcb17a0a2a34b438c2393","title":"Default View for a structure","path":"/kb/latest/default-view-for-a-structure","children":[]},{"id":"ci_79a5bab9b98b945bedd69d18ff9b17ba3085c603f74925af4f69019bec7f9d3b","title":"Goal Field in Structure","path":"/kb/latest/goal-field-in-structure","children":[]},{"id":"ci_719d4ebf270eb9ff6036df09aa268edec3ee8c33c735b869316b7d3bca680c72","title":"The atlassian-addons-project-access Project Role in Structure","path":"/kb/latest/the-atlassian-addons-project-access-project-role-i","children":[]},{"id":"ci_08a65052c30bcc6225cad229bbd4fce6e3585aaa179a8f587a19d90e1038a141","title":"Clickable URL in Structure","path":"/kb/latest/clickable-url-in-structure","children":[]},{"id":"ci_a0730a77667426888c890041484a8ca345316b023bdf8e0b174937bc9488e746","title":"Structure App Usage","path":"/kb/latest/structure-app-usage","children":[]},{"id":"ci_a17f49f6fe281d9bef2646f89dbaac71d2bf39155b14ba268bf0ed010e7ae761","title":"Restrict users from editing fields in Structure","path":"/kb/latest/restrict-users-from-editing-fields-in-structure","children":[]},{"id":"ci_7c64dbb8e3f6c58a843f52a52bb6398b2ffa044f5aec81c673362dc098287e84","title":"Creating formulas in Structure","path":"/kb/latest/how-to-extract-text-from-columns-and-fields-in-str","children":[]},{"id":"ci_3e04a089c9fcf033e902467f0e5b1508e940c628c7365b0ddb695f0c9056f0ce","title":"Convert a Speed mode structure into a Power mode structure","path":"/kb/latest/convert-a-speed-mode-structure-into-a-power-mode-s","children":[]},{"id":"ci_b6fbc67e4d8e85fd81cc8bf0be6c53d55db6de38da437a11e4c33a1bc34fb9a1","title":"Cloud to Cloud Migration of Structure","path":"/kb/latest/cloud-to-cloud-migration-of-structure","children":[{"id":"ci_c8c6445f03861238e41d9ff8f2849f3f428886e8aa366dc66de4f93b60ce80f3","title":"Untitled live doc 2025-11-20","path":"/kb/latest/untitled-live-doc-2025-11-20","children":[]}]},{"id":"ci_783c613fb2b3aee4e855ec6a9e49c407ffb53151bd4297cac7e5a627a73c4bde","title":"Change the owner of multiple structures","path":"/kb/latest/change-the-owner-of-multiple-structures","children":[]},{"id":"ci_c528a79850a9fdd376e44cf0ba142a3490be9dcdab8991de2acc4c713aa5d890","title":"Subscribe to updates in Structure","path":"/kb/latest/subscribe-to-updates-in-structure","children":[]},{"id":"ci_fbb3c1d420fe497f1ac8aa8a21edaab0f37ed6a83f09a7c5581bbb698f0fd601","title":"Structure demo","path":"/kb/latest/structure-demo","children":[]},{"id":"ci_9915b4ec8f9a9e7f9de8c13167fbc5456fd91ea2afbba1d5fb73d1bd6fed6be8","title":"How to share structures with external users","path":"/kb/latest/how-to-share-structures-with-external-users","children":[]},{"id":"ci_f4c6371642276c3bbaac51b0ec0771fb4d04173d4d53ffb65cda0905e46d059e","title":"How to display Approvals in Structure","path":"/kb/latest/how-to-display-approvals-in-structure","children":[]},{"id":"ci_041237243420910415c9118575d206975c44fa6a8c149081e5683fa8b0c6932c","title":"Structure support of domain URL change","path":"/kb/latest/structure-support-of-domain-url-change","children":[]},{"id":"ci_71165b2c5ed2d6ce85e2670b840981ec97186e860ecaada627f265d547110e98","title":"Advanced vs. Standard Edition of Structure","path":"/kb/latest/advanced-vs-standard-edition-of-structure","children":[]},{"id":"ci_5b9dd911001182974d379862c31e680936db3540c56819e40c308d20e0e66fde","title":"How to bulk delete duplicated structures","path":"/kb/latest/how-to-bulk-delete-duplicated-structures","children":[]}]},{"id":"ci_5cfeaec00148e572b128d6628b318db9c755358bed979015c291596dfca50dd2","title":"Troubleshooting - Structure Cloud","path":"/kb/latest/troubleshooting-structure-cloud","children":[{"id":"ci_315c510a217cb5103cdb4cbf91c3c1369d1f1dc07ff979c5972c0c80bbb52271","title":"Structure integration can't be installed at Tempo","path":"/kb/latest/structure-integration-can-t-be-installed-at-tempo","children":[]},{"id":"ci_489842ed25ca6b9faa8e8776520daebbeecca7834c18227df4be55b86a00806d","title":"Error message pops up when moving issues in Structure","path":"/kb/latest/error-message-pops-up-when-moving-issues-in-struct","children":[]},{"id":"ci_3942e07ee8b265ee3892c332b7f6a3ff3d2d8cc3a7d58aee4148cc2adafb08d2","title":"Tempo Logged time is not displayed in Structure","path":"/kb/latest/tempo-logged-time-is-not-displayed-in-structure","children":[]},{"id":"ci_8c56d0880e46ee97b4e9babe5305810323dd97b82e7f26e9e3c4ee731b5fc28a","title":"Work items from some projects don't appear in Structure","path":"/kb/latest/work-items-from-some-projects-don-t-appear-in-stru","children":[]},{"id":"ci_5871dc514ca970a18a24ec5d8512568e68c3fb8da3eba5e285aac7aab2dafb8d","title":"Sum over sub-items option in the Formula column doesn't work in another formula","path":"/kb/latest/sum-over-sub-items-option-in-the-formula-column-do","children":[]},{"id":"ci_22c796693c2654b00e666682ac72f231ed0b5b88c701985f6eb3c6c117780d5c","title":"Behaviors of Scriptrunner in Structure","path":"/kb/latest/behaviors-of-scriptrunner-in-structure","children":[]},{"id":"ci_f592237032edb4b2a5a6d04c7c978f3f805a8b717c31c5198f65051b57910979","title":"Duplicates in Structure","path":"/kb/latest/duplicates-in-structure","children":[]},{"id":"ci_068d6818ecb980e4eafae776935584a52f929ab1568e1b3910cfb466f36e5459","title":"Jira administrators can't access structures","path":"/kb/latest/jira-administrators-can-t-access-structures","children":[]},{"id":"ci_81f907449a24f02ca3c31f28fdebf49e01e95105c589c326ad6d590c7e602324","title":"Some work items are not filtered out in Structure","path":"/kb/latest/some-work-items-are-not-filtered-out-in-structure","children":[]},{"id":"ci_d2a7a9958e62cb87004566d4091e433fc6215331e3342bfa9566876dd21a2e53","title":"Errors when manually changing hierarchy in Structure","path":"/kb/latest/errors-when-manually-changing-hierarchy-in-structure","children":[]},{"id":"ci_13fbddbb688c17de9fdee789b7062b1d8754ba3d9e878a8e25cdf9a82e7b5e9c","title":"Tasks are not rescheduled after running resource leveling in Gantt Charts","path":"/kb/latest/tasks-are-not-rescheduled-after-running-resource-leveling-in-gantt-charts","children":[]},{"id":"ci_182dad4cde1843663f5017f53c5ece294e3b223a837106827846b457e0ee1cc9","title":"Formulas don't work after migration","path":"/kb/latest/formulas-don-t-work-after-migration","children":[]},{"id":"ci_f53407a1758f514c09cbc439892f273d9364e327118a00b276b35f3e5f1a84d5","title":"Export to Excel wrong duration values","path":"/kb/latest/export-to-excel-wrong-duration-values","children":[]},{"id":"ci_dab58264df409600cd7561927a4105751c0988bb8cb139681135a91014db9b86","title":"Summaries have extra symbols in Structure","path":"/kb/latest/summaries-have-extra-symbols-in-structure","children":[]},{"id":"ci_2b0b49f8d61e26c1c48cfd06a6fd8c90620ec5015a2ebe52edd1d1c1421d5b92","title":"Can't group by a field in Structure","path":"/kb/latest/can-t-group-by-a-field-in-structure","children":[]},{"id":"ci_2633494aa118b3016543c18de894f74c29c857867eec9e86318a71951503a4e2","title":"Structure doesn't load due to exceeding the maximum size","path":"/kb/latest/structure-doesn-t-load-due-to-exceeding-the-maximum-size","children":[]},{"id":"ci_f6f2baac55f1254513f91b83bfe7f4d6d7e4f61fa314e338ed0c2326b09575e7","title":"Troubleshooting formulas in Structure","path":"/kb/latest/troubleshooting-formulas-in-structure","children":[]},{"id":"ci_e84954e92b9f9830f72bd7f7c853bc1e1586cbfeeb6c3bfb4f5f0198a51ce67d","title":"Structure macro isn't working","path":"/kb/latest/structure-macro-isn-t-working","children":[]},{"id":"ci_d60a6289cadd80f9092cddaa3388756117da6db59ea4f0debb56de2df2daf433","title":"Structure item size limit reached","path":"/kb/latest/structure-item-size-limit-reached","children":[]},{"id":"ci_611343f87798431b4cd31394fdc103682034d1bf0f47a5d826e3790df5a1fb76","title":"Can't open Structure","path":"/kb/latest/can-t-open-structure","children":[]},{"id":"ci_7ddf3f3ebec84e9f1a34c224d5697eba2499f25604a5c165ea7f911c7b9e430e","title":"Priority order is wrong in Structure","path":"/kb/latest/priority-order-is-wrong-in-structure","children":[]},{"id":"ci_facd3d09f853a00e1921ada25a4f5625594cf03e33174f8682252646152fc97f","title":"Structure displays outdated values","path":"/kb/latest/structure-displays-outdated-values","children":[]},{"id":"ci_ec073c8176bb2d991f85fcc034eacce9726b2b7eba0cf9d9fcc2eab8a4e8764f","title":"Closed sprints are not shown in Structure","path":"/kb/latest/closed-sprints-are-not-shown-in-structure","children":[]},{"id":"ci_af1f8c3441cb15df7bbc9549b3af134758fd9506c41d159966effebe953452e8","title":"Connection lost error is shown in Structure","path":"/kb/latest/connection-lost-error-is-shown-in-structure","children":[]},{"id":"ci_d55a478893910f7b8ba3f337a9c8de01028b261d5ac7f6e4c2b451feb11d1486","title":"Initialization error in Structure","path":"/kb/latest/initialization-error-in-structure","children":[]},{"id":"ci_1684b6e1ca1ede6ddb598e4e31b21ca432024c7e23de37596b8bcbf8d3ed8ec9","title":"Cannot trial Structure","path":"/kb/latest/cannot-trial-structure","children":[]},{"id":"ci_9e5e823d274d4f53c20c95012dca9a13ca81ba0a421ab28806a6f1d24935e5b4","title":"Link is missing in the Extender in Structure","path":"/kb/latest/link-is-missing-in-the-extender-in-structure","children":[]},{"id":"ci_ace48153202e5e006488665e46214ea22ba8391ee3b61f762559aed07d4e2b7e","title":"The 'Review required' banner in Structure","path":"/kb/latest/the-review-required-banner-in-structure","children":[]},{"id":"ci_3d82568e0d568f4600f64e1e8ab702a74cea9bc8f57a857d03e04775b6caea05","title":"Generators are missing in Structure","path":"/kb/latest/generators-are-missing-in-structure","children":[]},{"id":"ci_fe6b6a3c0960f7f3b64edcbfdce295daa876360fa772c21fd5c1165bab429d0a","title":"The currentUser() function doesn't work in Structure","path":"/kb/latest/the-currentuser-function-doesn-t-work-in-structure","children":[]},{"id":"ci_69e1dc72dcba395c3c4756a623bd0e627d18d788960edb90bee470fd43de87e3","title":"Structure is empty","path":"/kb/latest/structure-is-empty","children":[]},{"id":"ci_bb51ae0be4556929b3135e879df33ffebd67dffce348b4749c23bb45a92e3899","title":"Export fails in Structure","path":"/kb/latest/export-fails-in-structure","children":[]},{"id":"ci_6751d0bf48cf5268cd82060379384421820c0ab44f58dd2edfad117c90f09800","title":"Some users can't add a column in Structure","path":"/kb/latest/some-users-can-t-add-a-column-in-structure","children":[]},{"id":"ci_df3b92dca25dd0bb03695c51ddb2d8736232c6781d63f0482cd3d1ff6f0289c7","title":"Structure error during the Cloud migration assessment","path":"/kb/latest/structure-error-during-the-cloud-migration-assessment","children":[]},{"id":"ci_06b27763d58d80c593c31bf61532816191af99012be68226a207208b950453aa","title":"Generators paused in Structure","path":"/kb/latest/generators-paused-in-structure","children":[]},{"id":"ci_ddd19de99382693984ce606f94c749774cb19b7f9a614daa9b5f8b12781489a9","title":"Structure doesn't work","path":"/kb/latest/structure-doesn-t-work","children":[]}]}]},{"id":"ci_321d6863b3ea093d225b851d1fc8f9a842ac10aff07ecaa3f5159bf838955025","title":"Structure DC","path":"/kb/latest/structure-dc","children":[{"id":"ci_0c4841c8da4223d3b1b2cb4f80be23760d17c1253704da2cf5dd01dda3758100","title":"How To - Structure DC","path":"/kb/latest/how-to-structure-dc","children":[{"id":"ci_d1e7dffd9634ea6499785ea0242e83fc131f94ec30e50f6af9fdf0bc1fe2c599","title":"How to retrieve the Time Tracking fields via Structure REST API","path":"/kb/latest/how-to-retrieve-the-time-tracking-fields-via-struc","children":[]},{"id":"ci_73f43e08071a0e58b6e9f922f57a01d9101331bc44ca8933caf9c6ee27083ed5","title":"Burnup report in Structure","path":"/kb/latest/burnup-report-in-structure","children":[]},{"id":"ci_dc720333c033126eb0c773464a17ef73cd809c81a65adef6c7544ca398eccf25","title":"How to see the worklogs from the last two weeks time in Structure","path":"/kb/latest/how-to-see-the-worklogs-from-the-last-two-weeks-ti","children":[]},{"id":"ci_cca4ba51dd047c4981d77c45d26e8d76d2251e7b42283cf8ce30be73346dfd7d","title":"Default expand level setting in Structure","path":"/kb/latest/default-expand-level-setting-in-structure","children":[]},{"id":"ci_5b64d18345d5589a51a3a68333a383dc43c75b750f8ae1a3a482c633c1f6940e","title":"How to retrieve formulas with REST API in Structure","path":"/kb/latest/how-to-retrieve-formulas-with-rest-api-in-structur","children":[]},{"id":"ci_81c4a0a8f8698c036afd3acc33cdad9c9e0a0f837a3519c4235c26284a9551f0","title":"Checklists fields in Structure","path":"/kb/latest/checklists-fields-in-structure","children":[]},{"id":"ci_01411de268886ce2ed2e177cacc7e0c9ad0f1e14db7c2f67199227685b46a32c","title":"Value display as a tooltip when hovering over it in Structure","path":"/kb/latest/value-display-as-a-tooltip-when-hovering-over-it-i","children":[]},{"id":"ci_887eff46c54c8964c74022a5d1f5e257d5f1db3e266f2077af0a734fbcf8bb02","title":"Structure Migration to Jira Cloud","path":"/kb/latest/structure-migration-to-jira-cloud","children":[]},{"id":"ci_45533de9b5ac6673ad8ad109cfa1cc7833c730ce66c577b32a26fd1cb79c9379","title":"Filtering by custom Structure columns","path":"/kb/latest/filtering-by-custom-structure-columns","children":[]},{"id":"ci_db572942bffad189a30c7900561f2144b037cca1f5fd7423c9ce38956e53509a","title":"Turning off optional features of Structure","path":"/kb/latest/turning-off-optional-features-of-structure","children":[]},{"id":"ci_c3c105c486df3e80d7b68dffa76d76aa77159a56d6a677c03b82732b59a96aba","title":"How to write a formula value to a Jira field in Structure","path":"/kb/latest/how-to-write-a-formula-value-to-a-jira-field-in-st","children":[]},{"id":"ci_a114acd210e2d7c99c24dfd03f63da7c05918cd7755d0a9f7fd56467e51397eb","title":"Showing remote links in Structure","path":"/kb/latest/showing-remote-links-in-structure","children":[]},{"id":"ci_5407449fd6c3dc0163b6339de43a32757c776b26276b90ef74e309b7b33509b8","title":"How to find and delete unused structures","path":"/kb/latest/how-to-clean-up-unused-structures","children":[]},{"id":"ci_50e749f16a1dbf3ade9e30b0d7362514505af2d35065d76f52fa34ce773a05f0","title":"How to count issues with a specific text value in Structure","path":"/kb/latest/how-to-count-issues-with-a-specific-text-value-in-","children":[]},{"id":"ci_7f712b2f984f00c7af15aa740e66e75bbf91e9b04e690939670d4d4c2b2aa6c7","title":"Structure access for active & inactive users of Jira","path":"/kb/latest/structure-access-for-active-inactive-users-of-jira","children":[]},{"id":"ci_92de0100549336896a806462c212ac6835147a83c11fed6c2003afc7ddfc8551","title":"How to see only issues that are assigned to me in the Structure","path":"/kb/latest/how-to-see-only-issues-that-are-assigned-to-me-in-","children":[]},{"id":"ci_dfdbc6a988560d4a81224e47b13b190f62cbdcc3c733ae5712f125370217e3ec","title":"How to restrict user from editing a field but allow Effectors to edit it in Structure","path":"/kb/latest/how-to-restrict-user-from-editing-a-field-but-allo","children":[]},{"id":"ci_b5aa801afe318ac77bf6fa3cd3ef6792e80b12666c730bf84e8b724e6164cae7","title":"Showing calculated values of child items for their parents in Structure","path":"/kb/latest/showing-calculated-values-of-child-items-for-their","children":[]},{"id":"ci_79561deec2c1999c46da3b5c49238edf6706e2c1287e9a8cf2c4c31644bd155f","title":"Structure.Pages in Jira Cloud","path":"/kb/latest/structure-pages-in-jira-cloud","children":[]},{"id":"ci_883613f3d6132ea099f6aae691af35cb1d7fe9223fdfd94a85cd019aeb3753a9","title":"Writing formulas in Structure","path":"/kb/latest/writing-formulas-in-structure","children":[]},{"id":"ci_8804f12cb1b016aabec3d7024a15391b18f310e1069ed7d297dc6c037101521e","title":"Management of perspectives in Structure","path":"/kb/latest/management-of-perspectives-in-structure","children":[]},{"id":"ci_ca00f1d20ea8f54591737cb2cbd27b03111819201eebeaec3726a2473c0f46f6","title":"Structure demo request","path":"/kb/latest/structure-demo-request","children":[]},{"id":"ci_d9609aae5c4bd5c3f3d250a921a69343fb591d51008750e78a8c91ba124bd5a3","title":"Advanced vs. Standard edition of Structure Cloud","path":"/kb/latest/advanced-vs-standard-edition-of-structure-cloud","children":[]},{"id":"ci_ea286a840dd2e295098f03fc5e9802d01723a35185fccdf80157fa8860c6aa38","title":"Structure version compatibility","path":"/kb/latest/structure-version-compatibility","children":[]}]},{"id":"ci_9424410e5b8ce8f962029779e77b13ef099dbc6a507ffd6e2a2ead4ad39a49c9","title":"Troubleshooting - Structure DC","path":"/kb/latest/troubleshooting-structure-dc","children":[{"id":"ci_159075ca3170cddd4e8d9f5274dfd5908357db12718ab67b7beb75a19615324c","title":"A manually copied structure looks different from the original structure","path":"/kb/latest/a-manually-copied-structure-looks-different-from-t","children":[]},{"id":"ci_068a035e19ac9b2bca9af08d56bb6a595a08643af584a6a1276504aead367e89","title":"Predictive Cumulative Flow Diagram dashboard gadget for Jira Data Center","path":"/kb/latest/predictive-cumulative-flow-diagram-dashboard-gadge","children":[]},{"id":"ci_b4185caffbff2f04323078a073bbd176bf8f551f7885f7b3c64bac39acb11b47","title":"Notes are duplicated in Structure","path":"/kb/latest/notes-are-duplicated-in-structure","children":[]},{"id":"ci_e55b55dc03886d471d93d1b5a8d6ac49c6c5b76ed98d478888d31dba8730815d","title":"Performance problems in Structure","path":"/kb/latest/performance-problems-in-structure","children":[]},{"id":"ci_3ac086fd7c2c8dda49da9f6180ee1de25a3ff46ae20f3f87f239250920090791","title":"Duplicate issues in Structure","path":"/kb/latest/duplicate-items-in-structure","children":[]},{"id":"ci_148417364c2c09118731c75efba736ac41daa1cf2ece9b5fc98ad031b4499ae3","title":"Error message when an issue is moved in Structure","path":"/kb/latest/error-message-when-an-issue-is-moved-in-structure","children":[]},{"id":"ci_c5913d1e7e33650df05f6e199c62bc8cdb98ff552b87a8d42566e52cdfbbb555","title":"Linked issues are missing in Structure","path":"/kb/latest/linked-issues-are-missing-in-structure","children":[]},{"id":"ci_f9ba4cfd4864ec16e5acb3d9b24e7aa58d3e7e03acf7aea16c195c4a65f383e0","title":"'We couldn't load the structure' error is shown","path":"/kb/latest/we-couldn-t-load-the-structure-error-is-shown","children":[]},{"id":"ci_70cb8bce77d2049770500092e55cab871d9b2cfbadfaa6eb58490c64be75785f","title":"Structure macro authentication doesn't work in Firefox","path":"/kb/latest/structure-macro-authentication-doesn-t-work-in-fir","children":[]},{"id":"ci_645f7157422ec6a55d3dfc7d49b0e2b5f098b381fb44c8a8a90b38f01c9fee88","title":"Error message when converting a Planning Task to a Jira Issue","path":"/kb/latest/error-message-when-converting-a-planning-task-to-a","children":[]},{"id":"ci_273f3b489bccbb7d13bbabaa3dac860e5c5ad7116ac7ec1d459fcbd0f7dc4f0b","title":"Changes in columns are not saved in Structure gadget","path":"/kb/latest/changes-in-columns-are-not-saved-in-structure-gadget","children":[]},{"id":"ci_4717fc5d82bba0f06cf4bc03b36682b861a75df33daf58bc5aab8ee986ec4862","title":"Structure gadget/macro is blank","path":"/kb/latest/structure-gadget-macro-is-blank","children":[]},{"id":"ci_158c9d51071069ba88fc87a8260804c6f2a2b6404c9fa148edbcc42cec34d603","title":"Export to Excel shows strange duration values","path":"/kb/latest/export-to-excel-shows-strange-duration-values","children":[]},{"id":"ci_6d97e2424e54ea596b4ecbff8e977e98eaf0df55ebcf63cac71db28d78e92b71","title":"Structure isn't ready after restore","path":"/kb/latest/structure-isn-t-ready-after-restore","children":[]},{"id":"ci_797437d81b6dfc9a55ef85635d4580db66c6b689abccd8691ed9c70b47364e88","title":"Summaries of issues contain extra symbols","path":"/kb/latest/summaries-of-issues-contain-extra-symbols","children":[]},{"id":"ci_89f4fe157e9cad94867ca63b11dab5432145f6ba6af0a7b257fe2efe8b61ffc2","title":"Structure toolbar buttons are greyed out","path":"/kb/latest/structure-toolbar-buttons-are-greyed-out","children":[]},{"id":"ci_4f6787855740fc1c436a32ea540baadda60cf20d9aa55e3307b2bb67ff3b37e3","title":"Links-related changes in Structure are not indexed","path":"/kb/latest/links-related-changes-in-structure-are-not-indexed","children":[]},{"id":"ci_09d00dda0e5700fd0dad0f6863132c5ae799997cb90644c9f0140dda6e496438","title":"Troubleshooting Structure formulas","path":"/kb/latest/troubleshooting-structure-formulas","children":[]},{"id":"ci_1e1f21d4852cfd65c0dadf28bbc192991411f3295089ecd01c03c6718623a488","title":"Structure link opens with an error","path":"/kb/latest/structure-link-opens-with-an-error","children":[]},{"id":"ci_3cdf96c56b96a62abf5f9fbf29a907e586cbf7869be31ebd17e5e10c845f59a9","title":"Values of a secure field are visible in Structure","path":"/kb/latest/values-of-a-secure-field-are-visible-in-structure","children":[]},{"id":"ci_574e86e13cd507948f2af0eb0f8e5dd0761c09a7068c1abd5eafcc3d4b519672","title":"Structure is disabled","path":"/kb/latest/structure-is-disabled","children":[]},{"id":"ci_994d541b6da43b1247dab5c63c970f1c7c47da9444d0cfa464f75ce1fd79fbac","title":"Troubleshooting Structure gadget & Structure macro performance problems","path":"/kb/latest/troubleshooting-structure-gadget-structure-macro-performance-problems","children":[]},{"id":"ci_ee327748d3f090a16401ad2a0cff2c72ec29d3f51e67e2b72e0033881b2bee4e","title":"Some issues are not filtered out in Structure","path":"/kb/latest/some-issues-are-not-filtered-out-in-structure","children":[]},{"id":"ci_6716a2a28ad95fd79e62ce6c8750136882a792b4528ab2c516522ce67dd37e00","title":"Sub-task type can't be created in Structure","path":"/kb/latest/sub-task-type-can-t-be-created-in-structure","children":[]},{"id":"ci_deb32d8ba1330b05ef4bea812c61f78f4aa7cf81e7ec60738aafa7479a664c82","title":"Link is missing in the Extend generator in Structure","path":"/kb/latest/link-is-missing-in-the-extend-generator-in-structure","children":[]},{"id":"ci_c72d72a47e7e4340200dac3966e6f2f7a8af08e61b16e24c0bca2788300aee72","title":"The currentUser() JQL function doesn't work in Structure","path":"/kb/latest/the-currentuser-jql-function-doesn-t-work-in-structure","children":[]},{"id":"ci_f9ef63717ae6feb6387ef6e74ff6edec2b305959f3068bd96ba93d69679eca08","title":"Structure has no issues","path":"/kb/latest/structure-has-no-issues","children":[]},{"id":"ci_b1515099098c55a1e9bcfcb9945da68171edf650dab8930a21ee9d4a2a28b965","title":"Some users can't add certain columns in Structure","path":"/kb/latest/some-users-can-t-add-certain-columns-in-structure","children":[]}]}]},{"id":"ci_a395d60269a8b40c6a3d3c3b13f6444b9bccdb4927aa8b749c55eebeb42918e5","title":"Gantt Charts for Structure Cloud","path":"/kb/latest/gantt-charts-for-structure-cloud","children":[{"id":"ci_6d1eb99b815aaa714af2a89cb988729455e6e2234fece95dcb74ff5b03dec3d6","title":"How To - Gantt Charts for Structure Cloud","path":"/kb/latest/how-to-gantt-charts-for-structure-cloud","children":[{"id":"ci_032fbeb80dc67781b7903de6b7c94883ec4efffd4a6808b1c1df7ef7f570588e","title":"Gantt Charts support of domain URL change","path":"/kb/latest/gantt-charts-support-of-domain-url-change","children":[]},{"id":"ci_6687afff4a145b071936314460ad55477441b92a2b81435a23172236a37d9986","title":"Gantt Charts demo","path":"/kb/latest/gantt-charts-demo","children":[]},{"id":"ci_293502549175f7adccc994a17d7fba5a0fb7f112b4411251b9703e2d17696b27","title":"Gantt Charts features in Advanced Edition of Structure","path":"/kb/latest/gantt-charts-features-in-advanced-edition-of-structure","children":[]}]},{"id":"ci_dec3aeb7de5f60ff4ef0a58a0663c6312d632b3b35065af73d68c1c96c6bd3df","title":"Troubleshooting - Gantt Charts for Structure Cloud","path":"/kb/latest/troubleshooting-gantt-charts-for-structure-cloud","children":[{"id":"ci_11012a354cf86b64e40ebf7ec6b6453021c8cb46c7f6570b491bfd7714c89cca","title":"Resource is overallocated with capacity available in Gantt Charts","path":"/kb/latest/resource-is-overallocated-with-capacity-available-in-gantt-charts","children":[]},{"id":"ci_eec25ec425c235ec4392f00a0512325b8b5aa6662ea6176432e7e0ab1c8aa0ca","title":"Gantt Chart doesn't open","path":"/kb/latest/gantt-chart-doesn-t-open","children":[]},{"id":"ci_24d0b560f690f0a5d4de5f33c801d5efde081a911ff1f5d19867b3ce9d7ed76e","title":"Dates of items are ignored for scheduling in Gantt Charts","path":"/kb/latest/dates-of-items-are-ignored-for-scheduling-in-gantt-charts","children":[]}]}]},{"id":"ci_ac78ed3aae13c687c5329659a5c7ee28a9171acbb9680b618aca94810b8e36d2","title":"Gantt Charts for Structure DC","path":"/kb/latest/gantt-charts-for-structure-dc","children":[{"id":"ci_ef7b46220533c753805530f057895349cc23fc494ccdd10e39620f1a8f97a262","title":"How To - Gantt Charts for Structure DC","path":"/kb/latest/how-to-gantt-charts-for-structure-dc","children":[{"id":"ci_271377928629df32512b6594bf232f8817b2317c352cb8ff9ff626acc492eeee","title":"Gantt Charts version compatibility","path":"/kb/latest/gantt-charts-version-compatibility","children":[]},{"id":"ci_9c9ab7d21125877e4c30d2d82a1ecf9e01b282019be8932b0a334aa42c51ff80","title":"Gantt Charts/Structure.Gantt demo","path":"/kb/latest/gantt-charts-structure-gantt-demo","children":[]}]},{"id":"ci_0a299a379bdbaa1da9f8952b2c8484db682e783c6762787b7d29abba5136207a","title":"Troubleshooting - Gantt Charts for Structure DC","path":"/kb/latest/troubleshooting-gantt-charts-for-structure-dc","children":[{"id":"ci_35446b48843ca9244f2cc978b3cc40c5f448d33ed541f5fd3b68cbb713fb89e0","title":"Tasks are not rescheduled after resource leveling in Structure.Gantt","path":"/kb/latest/tasks-are-not-rescheduled-after-resource-leveling-in-structure-gantt","children":[]},{"id":"ci_c359727fc7e66e3fc6c419db7191ed8f9263737986d05cc6a899a2c2568e938a","title":"Gantt Charts is disabled","path":"/kb/latest/structure-gantt-is-disabled","children":[]},{"id":"ci_4cbdcaf75d50f4b1dccd08abb33e064ba0e6f3bb57d6420b455ce88ae97d21f1","title":"Resource with available capacity is overallocated in Gantt Charts","path":"/kb/latest/resource-with-available-capacity-is-overallocated-in-gantt-charts","children":[]},{"id":"ci_15f0941df9f6794e1915b601b5cd7542de6c403ad4cef1d70f87ebeccdbdc417","title":"Dates of issues are ignored for scheduling in Gantt Charts","path":"/kb/latest/dates-of-issues-are-ignored-for-scheduling-in-gantt-charts","children":[]},{"id":"ci_bc22fb41be9237ca4e25adba42177f592f7cc4eb1aa37b70225a52d128ed93da","title":"The Gantt Charts gadget/macro is blank","path":"/kb/latest/the-gantt-charts-gadget-macro-is-blank","children":[]}]}]},{"id":"ci_52948715950d73fc96a949e94b6b8aaaef1bebe47258a03db1ed52e445f9130f","title":"Structure.Pages DC","path":"/kb/latest/structure-pages-dc","children":[{"id":"ci_ab8999496694f823f4d922ad10ded89b0363c6b82fe5acf8ee07fb5c1f7dbdca","title":"How To - Structure.Pages DC","path":"/kb/latest/how-to-structure-pages-dc","children":[{"id":"ci_42bbb982f8d0323119d9e1d4c7f52d1977dae06963b5868d8061ef3034c9cc2f","title":"How To - Structure.Pages DC placeholder","path":"/kb/latest/how-to-structure-pages-dc-placeholder","children":[]}]},{"id":"ci_a901436b8685963f0e68074b1a16712322bfcda7217a424d2b8560c182303295","title":"Troubleshooting - Structure.Pages DC","path":"/kb/latest/troubleshooting-structure-pages-dc","children":[{"id":"ci_6332f179d7519f7651228552e4231fc6128beefb9ff6f00f72f1f87bb4fb4a97","title":"Troubleshooting - Structure.Pages DC placeholder","path":"/kb/latest/troubleshooting-structure-pages-dc-placeholder","children":[]}]}]},{"id":"ci_790c24a43e5d76ed89736b5cba9b1f7f9d69c1371ee6b3ba89a477df2f633269","title":"Structure.Deliver DC","path":"/kb/latest/structure-deliver-dc","children":[{"id":"ci_2d6614f2cbbec90ddf2adcfb1b3d3f58e3316ebd1d71d643a4b59dc1bc22700a","title":"How To - Structure.Deliver DC","path":"/kb/latest/how-to-structure-deliver-dc","children":[{"id":"ci_f9e86d316b3e584b2bd91024890700769b2e3784267e98dd2043c2a044f8fce1","title":"How To - Structure.Deliver DC placeholder","path":"/kb/latest/how-to-structure-deliver-dc-placeholder","children":[]}]},{"id":"ci_d6620caea93d3fb9822be603126fa8f98a0c7719ff837c763c80aa79ff203385","title":"Troubleshooting - Structure.Deliver DC","path":"/kb/latest/troubleshooting-structure-deliver-dc","children":[{"id":"ci_842b68cb296c4d10c896b73d4739eb7c6403b3de239fb01e08b948fe2655e0f5","title":"Troubleshooting - Structure.Deliver DC placeholder","path":"/kb/latest/troubleshooting-structure-deliver-dc-placeholder","children":[]}]}]},{"id":"ci_cccb6cc49bda4f95fbf0977574fe11a83b6b04bc245b9b94b15b0bf99446d650","title":"Structure.Testy DC","path":"/kb/latest/structure-testy-dc","children":[{"id":"ci_cec15a9762dab843bf24839ec2c401b4c27f91a750608bcde64fd4b41307e5ac","title":"How To - Structure.Testy DC","path":"/kb/latest/how-to-structure-testy-dc","children":[{"id":"ci_6336e93dd9871b6dffb9fcb959539dd3237cb21ec4ccd5daf50f39ff77012200","title":"How To - Structure.Testy DC placeholder","path":"/kb/latest/how-to-structure-testy-dc-placeholder","children":[]}]},{"id":"ci_d60605b6b5c230c84f1cd26c7a5e27ecb905fb3a60ccd5d3066681bb34429e91","title":"Troubleshooting - Structure.Testy DC","path":"/kb/latest/troubleshooting-structure-testy-dc","children":[{"id":"ci_700c53f064bc40366a3b1a4bc97937b72fb9f2140e13a77f9f644deb26b11809","title":"Troubleshooting - Structure.Testy DC placeholder","path":"/kb/latest/troubleshooting-structure-testy-dc-placeholder","children":[]}]}]},{"id":"ci_3df716a3367d3a04fbde08a22c7a89e6d8503d109e17c04ac999e491bd0fb925","title":"Structure.Bundle DC","path":"/kb/latest/structure-bundle-dc","children":[{"id":"ci_5bb635c912a91386887bc626dfb63851d4b2514a5517eaff317e76a19812678d","title":"How To - Structure.Bundle DC","path":"/kb/latest/how-to-structure-bundle-dc","children":[{"id":"ci_f3ad0cc305bf1a1b23ca2569c47423474a7a4b51c08494e436854cd564755cc6","title":"Structure.Bundle version compatibility","path":"/kb/latest/structure-bundle-version-compatibility","children":[]}]},{"id":"ci_65b5d05b783f75d40459f679d8ae3d947dc51125ef39b5fd49d56e85acb18bba","title":"Troubleshooting - Structure.Bundle DC","path":"/kb/latest/troubleshooting-structure-bundle-dc","children":[{"id":"ci_fbe65eb87dd3f3eb267700ff1e6b5ca8b3aa619c10e7fbd45399c6e1db6f6de9","title":"Troubleshooting - Structure.Bundle DC placeholder","path":"/kb/latest/troubleshooting-structure-bundle-dc-placeholder","children":[]}]}]},{"id":"ci_5e687a6555c0151507d2ed5e7ec04db7c015de400b5319aa410316e688a343de","title":"Colors for Jira DC","path":"/kb/latest/colors-for-jira-cloud","children":[{"id":"ci_8d04663ffc75cd77fa998499506d2f52e734bce16f2a80ab58043e98d8d34e57","title":"How To - Colors for Jira DC","path":"/kb/latest/how-to-colors-for-jira","children":[{"id":"ci_166be778244b70d338a596fcceff639084807d3e5193939db11dfe79c0fb6938","title":"Colors for Jira for Cloud","path":"/kb/latest/colors-for-jira-for-cloud","children":[]},{"id":"ci_1cd654abe825d64bfb9adfc020250f9e2bf95b519e30d471aca7f88709845e00","title":"Colors for Jira version compatibility","path":"/kb/latest/colors-for-jira-version-compatibility","children":[]}]},{"id":"ci_2df8a6e9637bfab2fc58c9d03e32ec0d9a8bac6c1b59fa81cef904220c812cd5","title":"Troubleshooting - Colors for Jira DC","path":"/kb/latest/troubleshooting-colors-for-jira","children":[{"id":"ci_13772bb05366109c640f49daed12c639bc14cbb37f6477db688167e6c8c20e5f","title":"Troubleshooting - Colors for Jira DC placeholder","path":"/kb/latest/troubleshooting-colors-for-jira-dc-placeholder","children":[]}]}]},{"id":"ci_17aadf35d8791edc854af998664c134200719fa10cd4b39d872a35ad6bfd6511","title":"Strategic Roadmaps","path":"/kb/latest/strategic-roadmaps","children":[{"id":"ci_e69053187dfd5895bc6e8ff5a340e1899a77710e42d0da5613624c7bb3ece5eb","title":"How To - Strategic Roadmaps","path":"/kb/latest/how-to-strategic-roadmaps","children":[{"id":"ci_36a881be0dfac3da4fe2e1de685aaf6691e5130ad745d1584c6bd78fffe1ac8d","title":"Difference between Google OAuth and Google SAML","path":"/kb/latest/difference-between-google-oauth-and-google-saml","children":[]},{"id":"ci_9a9a747941477699c069888e2b08354cf5b50955a5f8dce42d9657e18ffaf4bc","title":"About Publish to URLs in Strategic Roadmaps","path":"/kb/latest/about-publish-to-urls-in-strategic-roadmaps","children":[]},{"id":"ci_bcd2d0acbf8fd64b44aa4cb928db1069a5b9036100c70fd6001c0544d096f885","title":"Audits in Strategic Roadmaps","path":"/kb/latest/audits-in-strategic-roadmaps","children":[]},{"id":"ci_3da0e65ff31906db4640aa80020b20c2ec12863fd15d207fd91dc7caf9adab24","title":"Jira on-prem sever Integration with Strategic Roadmaps","path":"/kb/latest/jira-on-prem-sever-integration-with-strategic-road","children":[]},{"id":"ci_90970627f27a9d8c7c7da08ebefe28479d3a42d71241729023a2bbe9027cb313","title":"Strategic Roadmaps Servers Location","path":"/kb/latest/strategic-roadmaps-servers-location","children":[]},{"id":"ci_5d88f250453b32d7092fa298b16197c7c3916be7e51e5e664cb06cec03478173","title":"Strategic Roadmaps - Bank Payment","path":"/kb/latest/strategic-roadmaps-bank-payment","children":[]},{"id":"ci_cdadbc3b24ed1c4da17c9cfb7cf76ada6bd78e6f0905233183e193ea09cb063b","title":"Alternatives to No Longer Available HTML Export on Swimlanes","path":"/kb/latest/alternatives-to-no-longer-available-html-export-on-swimlanes","children":[]},{"id":"ci_fa67c8676563723c6a0f9ee11cc245a344b5f97205922795dc4e376ef733da99","title":"Cancel Strategic Roadmaps Free Trial","path":"/kb/latest/cancel-strategic-roadmaps-free-trial","children":[]},{"id":"ci_1130fee9490e8b7f8f113ceeb0f96e142151a0ad635c22ef83375f715e9b4e32","title":"Unable To Create a Roadmap","path":"/kb/latest/unable-to-create-a-roadmap","children":[]},{"id":"ci_76bd7801fd059e61b078559960e3717535b9cffd3d97b296dd45bb6603a3f3c7","title":"Transferring a User Between Strategic Roadmap Accounts","path":"/kb/latest/transferring-a-user-between-strategic-roadmap-accounts","children":[]},{"id":"ci_d913eb88b9b3116e413285e938e14e2fd84ccc5f8945ea1af4a07cffe5778664","title":"Jira Integration: Service Account and Scoped API Token Troubleshooting","path":"/kb/latest/jira-integration-service-account-and-scoped-api-token-troubleshooting","children":[]},{"id":"ci_1bad5c09a83c81169ce035ba96c0681a7a66c16b9bdd58f307d1b2221655ef4b","title":"Removing Fields from a Specific Roadmap","path":"/kb/latest/removing-fields-from-a-specific-roadmap","children":[]},{"id":"ci_98222d6575527ae070d94acb093cb4f22397bf3ae77dff0df4ab544b0517222c","title":"Automatically Ordering and Sorting Cards in Swimlanes","path":"/kb/latest/automatically-ordering-and-sorting-cards-in-swimlanes","children":[]},{"id":"ci_9f51df489c6b1f19902315b7c4927425f0ade1f9083162fd08cbaed95e0e9b16","title":"Managing Date Information in Strategic Roadmaps","path":"/kb/latest/managing-date-information-in-strategic-roadmaps","children":[]}]},{"id":"ci_8b19d34932d707c918de8c3bda3d8898e12ba265ad05429bd94ef40982763154","title":"Troubleshooting - Strategic Roadmaps","path":"/kb/latest/troubleshooting-strategic-roadmaps","children":[{"id":"ci_b68a5c0ba9b04acc5ab3dfafa53ea0ffc44787823f87f37a411b5f345b1e3794","title":"Unable to move past Strategic Roadmaps Welcome page","path":"/kb/latest/unable-to-move-past-strategic-roadmaps-welcome-pag","children":[]},{"id":"ci_4b4477ca93ad1732733ddca344d898c9c1e38f0dad957a19ba9c6c75d438c0be","title":"Can't Enforce SAML on Strategic Roadmaps' Published Roadmap URLs","path":"/kb/latest/enforcing-saml-on-strategic-roadmaps-published-roa","children":[]},{"id":"ci_55a63cd948c9fbbe7a301099b0de139b324c6457c4cbaeb534333c107169a2b9","title":"Not Receiving Emails from Strategic Roadmaps","path":"/kb/latest/not-receiving-emails-from-strategic-roadmaps","children":[]},{"id":"ci_6b6f163b408e8fd445e6120b20baf186651cb664e43d8d1dd6a3528dc63399a8","title":"Roadmapping Error - cannot attach archived custom properties","path":"/kb/latest/roadmapping-error-cannot-attach-archived-custom-pr","children":[]},{"id":"ci_fb672e5f5537f6d5d0b1cfdae1192a81b38d96bda065493f12f2a31d55359c1b","title":"Unable to Publish Roadmap - 'Stuck' on Greyed out screen with in-progress circle","path":"/kb/latest/unable-to-publish-roadmap-stuck-on-greyed-out-scre","children":[]},{"id":"ci_bfcd7c3833aa0122f95ab1061c9d9d5e1803eabf267972b936c07476555e0888","title":"Unable to Add User to Strategic Roadmap - Uh Oh! There was an error while inviting this ser. Please contact support","path":"/kb/latest/unable-to-add-user-to-strategic-roadmap-uh-oh-ther","children":[]},{"id":"ci_b0838c03e604136df75133bac7d6df754f7e336703091b8239e4a45776769393","title":"Roadmapping Error - Server responded with 500 code","path":"/kb/latest/roadmapping-error-server-responded-with-500-code","children":[]},{"id":"ci_a9a677769129b750025374f67079d28a45b955bd3e0f05cf34cb73c6ca1fd922","title":"Overlapping items in Swimlane export","path":"/kb/latest/overlapping-items-in-swimlane-export","children":[]},{"id":"ci_b69ffbb9096786658e95c3c53a308390e323d4876ce4ba338d01370516f0ecbe","title":"Roadmapping error - Uh Oh! No view could be found in this roadmap","path":"/kb/latest/roadmapping-error-uh-oh-no-view-could-be-found-in-","children":[]},{"id":"ci_23e0b2ba2b0c72641bfd7fa4253f3fdea15f5d48921c5b373fe877d512448631","title":"Roadmapping error - Publish to URL requires edit permissions","path":"/kb/latest/roadmapping-error-publish-to-url-requires-edit-per","children":[]},{"id":"ci_f3c292770ad23228b8426688b6e2483ffbfc83ba4c63e6ba67dad29f73bb2c3c","title":"Roadmapping Error - Permission denied - Account has Expired","path":"/kb/latest/roadmapping-error-permission-denied-account-has-ex","children":[]},{"id":"ci_44840ce30d8daf8afde5d549af17a34bcdb728e9192190fde207b57c74ad7035","title":"Jira Integration Failing - Integration Suspended","path":"/kb/latest/jira-integration-failing-integration-suspended","children":[]},{"id":"ci_ee4b0e7a240747a6cd54784332b4a44ec6452922bf1d0e3ca3fc54ad09b3028d","title":"Jira Integration Credential Error- The credentials are invalid.  Please update or create new credentials.","path":"/kb/latest/jira-integration-credential-error-the-credentials-","children":[]},{"id":"ci_85fdc8cb393166e34ac9a38c5a4d6cc1a894ee6eff18b420f1fbdf7884d82d94","title":"Jira Integration Credential Error- Your account does not appear to have access to the Jira server.  Please verify with your administrator that you have the appropriate access.","path":"/kb/latest/jira-integration-credential-error-your-account-doe","children":[]},{"id":"ci_d43aaf61198160c5b412669375b75d694ffcf7e8aba009dd746d8bc536e80cb0","title":"Roadmapping Error - TypeError - Cannot read properties of undefined (reading 'id')","path":"/kb/latest/roadmapping-error-typeerror-cannot-read-properties","children":[]},{"id":"ci_16c00cc7c28890f82f7b8f08271df4e162c4a129bbaaa82ae97db637046699a5","title":"SSO set up as the authentication method, but getting prompt for Password","path":"/kb/latest/sso-set-up-as-the-authentication-method-but-gettin","children":[]},{"id":"ci_48b8516167a199fd581c2b5a57b8a0138da11590e0ae49d2a79ef9bc120e7348","title":"SAML Authentication Error when Accessing a Published Roadmap","path":"/kb/latest/saml-authentication-error-when-accessing-a-published-roadmap","children":[]},{"id":"ci_24ce7a539a3d564aa15314e08c7b0a0dda4ee7d115e4f85f48a9f4fbc2783964","title":"SAML Authentication Error / Sign In Error- CODE: The signed un user ‘emailaddress@test.com’ is not assigned to a role for the application ‘account ID’","path":"/kb/latest/saml-authentication-error-sign-in-error-code-the-signed-un-user-emailaddress-test-com-is-not-assigned-to-a-role-for-the-application-account-id","children":[]},{"id":"ci_3e3d8426d01e3bb1d84c2162c8ce009bc5cbaeb3ebcfbea92188cfe36d51a536","title":"Unable to Update Authentication Method - Error Uh Oh! Cannot remove SAML config - authentication strategy in use","path":"/kb/latest/unable-to-update-authentication-method-error-uh-oh-cannot-remove-saml-config-authentication-strategy-in-use","children":[]},{"id":"ci_93570b23bd8dbc3768a21dd823c89f75c0553a2d742fd33f39db1033659bab19","title":"Error when Creating Log In Password - Password must not contain user name, email, or the word “password”","path":"/kb/latest/error-when-creating-log-in-password-password-must-not-contain-user-name-email-or-the-word-password","children":[]},{"id":"ci_66535d03d7c99fc4fc81416b27bfec067ef91abe275484b0556d95e75f23098c","title":"Uh oh! Access token required Error When Trying to Invite New Users","path":"/kb/latest/uh-oh-access-token-required-error-when-trying-to-invite-new-users","children":[]},{"id":"ci_2e8be0b6ac0e32b08f8f00941951d90e010bd35c8ca5baa947993771da3e3242","title":"Jira Sync Data Hygiene Error - Invalid value: Two values with same label (JiraValue) but different IDs found in the \"FieldName\" field of your project. Please update one of the duplicate values in Jira before attempting another sync.","path":"/kb/latest/jira-sync-data-hygiene-error-invalid-value-two-values-with-same-label-jiravalue-but-different-ids-found-in-the-fieldname-field-of-your-project-please-update-one-of-the-duplicate-values-in-jira-before-attempting-another-sync","children":[]},{"id":"ci_9585052b33b9b068b9bde87f18ae1c4b99f7eee69394494b29eaae1a30e09d72","title":"Phone Number not Recognized when Signing Up for Strategic Roadmaps","path":"/kb/latest/phone-number-not-recognized-when-signing-up-for-strategic-roadmaps","children":[]},{"id":"ci_d222a126a2e0c8538a07c29329e688c07d5fae5644145fbdcb9702389f0f0b18","title":"Issue Adding Milestone to Integrated Roadmap error - \"Milestones cannot be assigned to header values from an integrated field\"","path":"/kb/latest/issue-adding-milestone-to-integrated-roadmap-error-milestones-cannot-be-assigned-to-header-values-from-an-integrated-field","children":[]},{"id":"ci_afb6a5203ea72cd98a03e6f689cf6e28d0f0359e8bf8416afaf206480581350d","title":"Unable to Transfer items between Roadmaps - Error some fields are invalid: User:  Value must not be empty.; Credentials: value must not be empty.","path":"/kb/latest/unable-to-transfer-items-between-roadmaps-error-some-fields-are-invalid-user-value-must-not-be-empty-credentials-value-must-not-be-empty","children":[]},{"id":"ci_1e9146a1fa70ece2b21c0c8712fe0c00c646afd63f08dbcb48f36807f14ae471","title":"Post-Migration Remediation - Jira Integration Move from DC to Cloud","path":"/kb/latest/post-migration-remediation-jira-integration-move-from-dc-to-cloud","children":[]},{"id":"ci_9d03250bbd868678da18dcbecedfb9342ec98c3d5c9c823e864f8608cefafe99","title":"Roadmap Integrated with Structure Keeps Suspending","path":"/kb/latest/roadmap-integrated-with-structure-keeps-suspending","children":[]},{"id":"ci_7324985034c22be8797d4efb4b9aa9e19f255e064bb335b7d5f9013793b7d11e","title":"OAuth authorization shows incorrect Jira instance for Structure integration","path":"/kb/latest/oauth-authorization-shows-incorrect-jira-instance-for-structure-integration","children":[]},{"id":"ci_14d0e89df346a99660876f4fa5b520e45be789590e258e3feec93830d180e9ac","title":"Cannot Select Sub-Header in Timeline: Field Is Greyed Out","path":"/kb/latest/cannot-select-sub-header-in-timeline-field-is-greyed-out","children":[]},{"id":"ci_88600594d45c9b4a5b2b6f90bda34dbea2915ea18e6d809f39c46d0f4c330a9a","title":"Structure Fields Not Appearing in Strategic Roadmaps Integration","path":"/kb/latest/structure-fields-not-appearing-in-strategic-roadmaps-integration","children":[]},{"id":"ci_23ae25e8e0e97c6941358f0054c90217fac107bbac1ab21a46daf5df58e89b00","title":"Unlock Strategic Roadmaps Account","path":"/kb/latest/unlock-strategic-roadmaps-account","children":[]},{"id":"ci_a4cbfe0ce1ffe7de779f98000bb2852aa384e097408ed2d4734d1ca78d75ccc1","title":"Solution for most Login Issues","path":"/kb/latest/solution-for-most-login-issues","children":[]},{"id":"ci_17df5f05691900adad4da2b56fa78af0c8f0e2248912b63fda5c4177c30a5aa4","title":"Unable to Add User to Strategic Roadmap -  There was an error while inviting this user. Please contact support","path":"/kb/latest/unable-to-add-user-to-strategic-roadmap-there-was-an-error-while-inviting-this-user-please-contact-support","children":[]},{"id":"ci_bd17be3b1dcc55538beda571a3107df96142cadb40a18748825559c8bf5581a9","title":"Sub-items not showing up in the card view","path":"/kb/latest/sub-items-not-showing-up-in-the-card-view","children":[]},{"id":"ci_56c5d99f94946d55c4691d259e45c5f7f73ae63511e30c228c3c4e992966a76c","title":"Strategic Roadmaps Loading Issues","path":"/kb/latest/strategic-roadmaps-loading-issues","children":[]}]}]},{"id":"ci_d809872bb2079d2acf97292c25caaff4b2c27f30ec0d299eb6803f2c45cccec6","title":"Porftolio Manager New","path":"/kb/latest/porftolio-manager-new","children":[{"id":"ci_a749c9ecba2e91ce762aa0e4bb56a2dceaa096af1c16bb71f1c738fff28d2905","title":"How To - Portfolio Manager New","path":"/kb/latest/how-to-portfolio-manager-new","children":[{"id":"ci_8ec9eea1ca339f226d8204ba47abbcf5b1bc286a9917e6b2758191b3cdf36582","title":"Merge two Instances of Portfolio Manager","path":"/kb/latest/merge-two-instances-of-portfolio-manager","children":[]},{"id":"ci_7030783a04439ecf366da298ee28b505eef7e52f3fea447f0cdbe1424cb3baa3","title":"Cost Code widget in Portfolio Manager New Dashboards","path":"/kb/latest/cost-code-widget-in-portfolio-manager-new-dashboards","children":[]},{"id":"ci_014b55a0261b9289ab98c9dfa86a5af392fcef98308f38d3b70a01473b8a0270","title":"Alternative to Webhooks","path":"/kb/latest/alternative-to-webhooks","children":[]},{"id":"ci_ba998ad89840bc69c59c0f6de9fc438806ee47d9568ccbcadb139be8a95c2cde","title":"Updating SSO due to Domain Change","path":"/kb/latest/updating-sso-due-to-domain-change","children":[]},{"id":"ci_cc726fd98a4b41db88ca1ea44a9eb63ffc9b540091000ffa16fb4734d282b8cb","title":"Updating Email Address on User Profile","path":"/kb/latest/updating-email-address-on-user-profile","children":[]},{"id":"ci_fdebe6d18bc49d9d309cca874d6a665c5dc6c4c933aa09a8f249b03500bf16e4","title":"Changing Personal Information in LiquidPlanner: User vs. Admin Permissions","path":"/kb/latest/changing-personal-information-in-liquidplanner-user-vs-admin-permissions","children":[]}]},{"id":"ci_ed06af858248d85f5283bc5e12a27dcca88ba38fba387394c40f9bf73f5b2ef7","title":"Troubleshooting - Portfolio Manager New","path":"/kb/latest/troubleshooting-portfolio-manager-new","children":[{"id":"ci_f55dbb6f7ad42e5571517be85e8135026a4db85c25e4976ede28055e0f802d20","title":"Available Hours Showing Incorrectly in Portfolio Manager New","path":"/kb/latest/available-hours-showing-incorrectly-in-portfolio-manager-new","children":[]},{"id":"ci_5f26c8bc78c174c9b35f13bab722a3baabc3538d87611f462fc9edbba32eedb0","title":"Receiving error - Email Confirmation Not Found, We're sorry, an error occurred while trying to confirm your email address. - When Updating Email in Portfolio Manager New","path":"/kb/latest/receiving-error-email-confirmation-not-found-we-re-sorry-an-error-occurred-while-trying-to-confirm-your-email-address-when-updating-email-in-portfolio-manager-new","children":[]},{"id":"ci_2786a16225f3bcbaab8a2f6fe0ad6a6d70b3b8d2f084e81f26a8049f42f5da09","title":"Portfolio Manager New Loading Issues","path":"/kb/latest/portfolio-manager-new-loading-issues","children":[]}]}]},{"id":"ci_0b26fb0be186c9626bf64214d214a8aa3168cb108bf87fc43ae8df6c7cfe9e36","title":"Portfolio Manager Classic","path":"/kb/latest/portfolio-manager-classic","children":[]},{"id":"ci_af56307fc5a1f09f9c17a3ef58cf0a4f404949eaa28528bfa73262f75bb11439","title":"Idea Manager","path":"/kb/latest/idea-manager","children":[{"id":"ci_577abc9c187ccf9ba987642ba85b9d648e3cf2c1757932eececfc5f0b899298b","title":"How To - Idea Manager","path":"/kb/latest/how-to-idea-manager","children":[{"id":"ci_5d91c34fb9973841eb4afda6ddbf5906336ad4bf75f6aee98506232c3550961a","title":"Idea Manager Replacing Legacy Feedback & Idea Manager (FIM)","path":"/kb/latest/idea-manager-replacing-legacy-feedback-idea-manager-fim","children":[]},{"id":"ci_3176249ed6589cb0605fecd18bf6327f416525ab3ffe7daa44a90dbfebba39a8","title":"Plans for GraphQL APIs in the New Idea Manager After Legacy Feedback Retirement","path":"/kb/latest/plans-for-graphql-apis-in-the-new-idea-manager-after-legacy-feedback-retirement","children":[]}]},{"id":"ci_38ebe16471fb94fecbbcb86adb87b30dde39ae333f558e4ebeb9a586aea5f50d","title":"Troubleshooting - Idea Manager","path":"/kb/latest/troubleshooting-idea-manager","children":[]}]},{"id":"ci_214eb3e9bd479fcbfb14620504c5695bf94cced5c614b5acc12276b125b6abe8","title":"Custom Charts Cloud","path":"/kb/latest/custom-charts-cloud","children":[{"id":"ci_df115a75473971f554f68c25f36eb41e2d6588c2a5b3dea223d2e9f4b26202bc","title":"How To - Custom Charts Cloud","path":"/kb/latest/how-to-custom-charts-cloud","children":[{"id":"ci_e48c65a8642e57b1156eaaacd8bf5ba3f81cdcf594a0a77b42563e2924643aa6","title":"How To - Custom Charts Cloud placeholder","path":"/kb/latest/how-to-custom-charts-cloud-placeholder","children":[]}]},{"id":"ci_e31fce12205c103c02c03372ac84c28f7d03c17d339ec22b6229ce50ba0b0282","title":"Troubleshooting - Custom Charts Cloud","path":"/kb/latest/troubleshooting-custom-charts-cloud","children":[{"id":"ci_4c2772f150f58abb25749d5918d25a6855caed689b980df7e82a0f65adfeb79a","title":"Troubleshooting - Custom Charts Cloud placeholder","path":"/kb/latest/troubleshooting-custom-charts-cloud-placeholder","children":[]},{"id":"ci_a0e32eaa7f641120c060601b98f94e54c41b8a958c54424f201a192e78032a6f","title":"Custom Charts for Jira doesn't work","path":"/kb/latest/custom-charts-for-jira-doesn-t-work","children":[]}]}]},{"id":"ci_271fd7bcefba0a87a369ca76fb06670a1a27cd11c191eb2a41a5edec38f77f43","title":"Custom Charts DC","path":"/kb/latest/custom-charts-dc","children":[{"id":"ci_ecea4febbeaa783ccbdb7ea246c960134c36642395e64c037c9305601b3a2327","title":"How To - Custom Charts DC","path":"/kb/latest/how-to-custom-charts-dc","children":[{"id":"ci_cb367300ed4cdced93839eddb76472f8a4cc7290257d3daac5b14a6d2f382bc0","title":"How To - Custom Charts DC placeholder","path":"/kb/latest/how-to-custom-charts-dc-placeholder","children":[]}]},{"id":"ci_27028f5fd1d5d47ecb075fb42e03820a3964ac95e4a69b03dd47c5ae7a393d5a","title":"Troubleshooting - Custom Charts DC","path":"/kb/latest/troubleshooting-custom-charts-dc","children":[{"id":"ci_64eb929b7a3f6b50ed8bb4ae88475418bbc545b38f894a46569877a7285fc8e7","title":"Troubleshooting - Custom Charts DC placeholder","path":"/kb/latest/troubleshooting-custom-charts-dc-placeholder","children":[]}]}]},{"id":"ci_ad942025d7ab539a4623e299e343bedf9b96dcb33d7b3abb2a2b532951a61e85","title":"Custom Charts Confluence Cloud","path":"/kb/latest/custom-charts-confluence-cloud","children":[{"id":"ci_b7c568c8ab82374899cae7fb4de8a80cc9d349853cc098849fabd2afcbae00d1","title":"How To - Custom Charts Confluence Cloud","path":"/kb/latest/how-to-custom-charts-confluence-cloud","children":[{"id":"ci_231ed60affc6168443259df2b50063789ae1205fa60b86eeea2ab05134c427e2","title":"How To - Custom Charts Confluence Cloud placeholder","path":"/kb/latest/how-to-custom-charts-confluence-cloud-placeholder","children":[]}]},{"id":"ci_ede03a284e411de166377da3be39f284966d768b94d1beba2552e51f9afa6dc2","title":"Troubleshooting - Custom Charts Confluence Cloud","path":"/kb/latest/troubleshooting-custom-charts-confluence-cloud","children":[{"id":"ci_11ce0e039dbbb6abc1c3c1a5f938198847a55e015983c0f3a9b5533c4d87ecaa","title":"Troubleshooting - Custom Charts Confluence Cloud placeholder","path":"/kb/latest/troubleshooting-custom-charts-confluence-cloud-placeholder","children":[]},{"id":"ci_5260120f0faeb53d4157d3c6b9a90cf0e83a634288fb3015ceed428858898a9f","title":"Custom Charts for Confluence doesn't work","path":"/kb/latest/custom-charts-for-confluence-doesn-t-work","children":[]}]}]},{"id":"ci_efcbadcaded761da5f11f63bb4c21221d1e16df9b0e75b18d1288aa6ea0c5bae","title":"Custom Charts Confluence DC","path":"/kb/latest/custom-charts-confluence-dc","children":[{"id":"ci_cb559823fa0d47080b06b9d9eff7a19f005e1bcd6cc1027f7106e84f3883d84e","title":"How To - Custom Charts Confluence DC","path":"/kb/latest/how-to-custom-charts-confluence-dc","children":[{"id":"ci_98596b9f58e999dbe74344c39bac873829a25f56a365d1015e11360e118b9d00","title":"How To - Custom Charts Confluence DC placeholder","path":"/kb/latest/how-to-custom-charts-confluence-dc-placeholder","children":[]}]},{"id":"ci_695e6988fc3549889d7221e19ba8f952f6f1017a4b500d612f3a9ff5ca8a6117","title":"Troubleshooting - Custom Charts Confluence DC","path":"/kb/latest/troubleshooting-custom-charts-confluence-dc","children":[{"id":"ci_ae19590b217d603eab4c39bcb483af2c8d019b6046c385bba9bb062d4d351f76","title":"Troubleshooting - Custom Charts Confluence DC placeholder","path":"/kb/latest/troubleshooting-custom-charts-confluence-dc-placeholder","children":[]}]}]}]