Finding Issues with the Issue Picker

Abstract

How to find issues with the issue picker

The issue picker is a very useful tool in Tempo Timesheets and Tempo Planner that helps you find Jira issues for both logging and planning time. Issues are grouped into lists that are organized by type from predefined JQL searches. You can customize which lists are displayed, and add your own custom JQL filters or Jira projects to this picker.

Issue picker

Where does the issue picker live?

You can find the issue picker in these places in Tempo Timesheets and Tempo Planner:

  • Issues side panel in My Work (Tempo Timesheets) for either the List or Calendar view. 

  • Issues side panel in the Resource Planning view (Tempo Planner) for either the Days or Weeks view.

  • Log Time form which appears when you log time in any way.

  • Plan Time form which appears when you plan time in any way.

Displaying the Issues side panel

You can find the Issues side panel on the right side in My Work (Tempo Timesheets) and the Resource Planning view (Tempo Planner).

By default, the Issues side panel is hidden, but it just takes one click to open it.

To open and close the Issues side panel, do any of the following:

  • From either My Work or Resource Planning view, hover over the right border of the window and click the arrow. 

    Toggle issues side panel
  • When the panel is open, click the arrow on its left side to close it.

    Close issue side panel
  • From the View menu at the top-right of the Resource Planning view, toggle Show Issues Side Panel.

    View menu side panel

Selecting issues with the issue picker

You can use the issue picker in the same way to select issues, whether you're logging or planning time.

To find and select an issue from the Issues side panel:

1. Open the Issues side panel in My Work or the Resource Planning view, then do any of the following:

  • Click the tabs in the issue picker to view issues on that list, then select an issue. To customize which tabs are displayed, see Customizing What's in the Issue Picker.

  • Click ellipsis-button.png to the right of the tabs to see other issue lists, select the list you want view, then select an issue from that list.

  • Click in the Search box and start entering a Jira issue key to find it, then select it.

    Select issues

2. Then do one of the following:

To find and select an issue from Log Time form or Plan Time form:

  1. Log time or plan time to open either the Log Time form or Plan Time form.

  2. Click in the Search box to display the issue lists.

    Select an issue from Plan Time form
  3. Select the issue to either log time against it or plan time for it.