Customizing What's in the Issue Picker


How to choose what's displayed in the Issue Picker

The issue picker is a very useful tool in Tempo Timesheets and Tempo Planner that helps you find Jira issues for both logging and planning time. Issues are grouped into lists that are organized by type from predefined JQL searches. You can customize which lists are displayed, and add your own custom JQL filters or Jira projects to this picker.

Watch this video to see how to customize the issue picker to make logging and planning your time faster:

Choosing what's displayed for the three tabs

By default, the RecentAssigned, and Favorite issue lists are available for quick access on the three tabs at the top of the issue picker, but you can customize which lists are displayed here to show the issues that are most relevant to you. You can display only three tabs in the issue picker at a time - all other lists are available from the ellipsis-button.png menu to the right of the tabs.

Viewing other lists in the Issue Picker

Tempo remembers the changes that you make here so it's the same the next time you open up Tempo. And the changes are also used everywhere the issue picker is used. For example, if you configure the tabs from the Issues side panel, you'll see these changes in the Log Time form.

These are the issue lists available by default, but you can add your own custom Jira project or filter lists (see below):

  • Recent - issues that you have recently viewed. This is using a Jira issue history function.

  • Assigned - issues assigned to you by yourself or others. There is a limit of 200 issues that are shown in this list.

  • Favorite - all issues that you have marked as favorites (starred) and want to access frequently - see below. 

  • Internal Issues - issues that are configured as Internal to your company, such as vacation, sickness, etc.

  • Watched - issues you have marked as watching.

To select which issue lists are displayed on the 3 tabs:

  1. Open the Configure issue picker panel:

    - In the Issues side panel, click settings-icon-issues-side-panel.png.

    - In the Log Time or Plan Time form, click ellipsis-button.png, and then Configure issue picker.

  2. Under ISSUE LISTS, drag the 2020-04-28_10-59-59.png beside a list name to a new position in the list. The top three lists are bolded to show that they will be displayed on the three tabs in the issue picker.

  3. Click X in the upper corner to exit the Configure issue picker panel.



Check the Include Jira imported plans box to include imported Jira issues in the Issues list.

Marking issues as your favorite

If you are working on many different issues at one time, it can be helpful to mark some of them as favorites, making them easier to access.

  • To mark an issue as a favorite, click its star so it's filled. It joins the other favorite issues in the Favorite list, but is still available in its original issue list.

    How to mark a Jira issue as a favourite
  • To remove the issue from the Favorite list, click its star.

    Remove issue from Favourite list

Adding Jira projects and filters to the issue picker

You can add Jira projects and Jira filters as custom issue lists in the issue picker. For example, if you've created some JQL filters, you can add them here.

These custom lists can be added only from the Issues side panel in either My Work or the Resource Planning view in Tempo Planner. However, these filters will be available to use in the issue picker of the Log Time and Plan Time forms.

To add projects and filters to the Issue picker:

  1. Go to My Work My_Work.png or Planning planner_icon.png

  2. Open the Issues side panel on the right and click settings-icon-issues-side-panel.png.

  3. In the Configure issue picker panel, click in the Add Jira project field and select a Jira project, or click in the Add Jira filter field and select a JQL filter that you've already created.

    Add Jira project to Issue picker
  4. The project/filter is displayed at the top of the issue list. If you don't want the project/filter to be tabbed in the Issue picker, drag it down in the list to be lower than the top 3 lists.

  5. To remove a project/filter from the Issue picker, click the X for the relevant project/filter.

  6. Click X at the top-right to exit Configure mode.


  • When a filter is deleted in Jira, it must also be deleted in the Issues side panel.

  • When a filter is renamed in Jira, you need to remove the filter from the Issue picker and add it again with the new name.